Hotel Neiva Plaza

4.5 star property
Luxury hotel in Neiva with spa and outdoor pool

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hotel Neiva Plaza

Exterior
Lobby
Balcony
Aerial view
Outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Pool
  • Pet friendly
  • Spa
  • Free breakfast
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

Double Room Standard

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Queen Bed(s)

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About the neighborhood

Map
Calle 7 N 4 - 62, Neiva, Huila, 410010

What's nearby

  • Neiva Cathedral - 1 min walk
  • Santander Park - 2 min walk
  • Guillermo Plazas Alcid Stadium - 2 min drive
  • San Pedro Plaza Shopping Center - 3 min drive
  • University Surcolombiana - 4 min drive

Getting around

  • Neiva (NVA-Benito Salas) - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Soca - ‬2 min walk
  • ‪Restaurante Azafran - ‬7 min walk
  • ‪La Catedra - Cafe - ‬1 min walk
  • ‪Caldo Parado - ‬5 min walk
  • ‪Domino - ‬5 min walk

About this property

Hotel Neiva Plaza

Located just 1.9 mi (3.1 km) from the airport, Hotel Neiva Plaza offers a shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Salon Azul, which serves Regional cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a rooftop terrace, a fitness center, and a children's pool.

Languages

Spanish

At a glance

Hotel size

  • 87 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 1:00 PM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • Private dining
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Reception hall
  • Colonial architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 32-inch TV

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Dining

Salon Azul - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 20000 per vehicle (roundtrip)

Children & extra beds

  • Rollaway beds are available for an additional charge
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Neiva Plaza
Hotel Neiva Plaza Hotel
Hotel Neiva Plaza Neiva
Hotel Neiva Plaza Hotel Neiva

Frequently asked questions

Does Hotel Neiva Plaza offer free cancellation for a full refund?
Yes, Hotel Neiva Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Neiva Plaza ?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Neiva Plaza ?
Yes, dogs are welcome.
Is parking offered on site at Hotel Neiva Plaza ?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Neiva Plaza ?
Yes, an airport shuttle is available. The charge is COP 20000 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Neiva Plaza ?
You can check in starting at 3:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
What is there to do at Hotel Neiva Plaza and nearby?
Hotel Neiva Plaza has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Hotel Neiva Plaza ?
Yes, Salon Azul offers Regional cuisine.
What's the area around Hotel Neiva Plaza like?
Hotel Neiva Plaza is in the heart of Neiva, a short 2-minute walk from Santander Park and 10 minutes' walk from Magdalena River.

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

John, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Billy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Neiva Plaza it is well located, near to the financial area, rooms are very comfortable, it has free WiFi and an excellent swimming pool, ideally after a working day, and also the Hotel Staff are really nice
Enrique, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Blanca, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Receptionist needs retrained
Receptionist tried to charge 555,000 Cops on bookin pointed booked for 522,000 Cops. She the toll us booking includes breakfast only for first 2 of 3 nights. On check out staff asked why did not have breakfast. Glass in bathroom not cleaned. Mini bar 20% more than room service or restaurant. Pool cloudy at three days thus unable to see bottom at depth of 1.3m. Thus refused to use. Worst left tape on sink turn only 1/8th ( YES 1/8th) will blast water out of V shape sink covering yourself, which our 5 year old son did, showering himself in water in the panicked to escape slipped on tiled floor hitting his head on the floor. By comforting my son for 30 minutes stopped me removing the offending items, as that sound of your childs head hitting the floor is scary to say the least.
Gervaise, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel
Stayed at this hotel over 35 years ago and had to go back to it, it did not disappoint. Staff was excellent and the facilities were very good. Unfortunately the city has changed a lot since my last visit and although the hotel is top notch, I would not recommend leaving the hotel at night unless it is in a cab.
Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

ELIZETH J, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DANIEL, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Claudia Inés, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Valida el costo del hotel vs loq ue se paga
Me encanto el hotel, la alimentación y sus intalaciones, no obstante en hoteles.com me dieornun precio y al lelgar me indicaron que faltaba incluir un valor por seguro, y en mi entender estaba en el valor todo incluido igual apgue mi estadia completa como indico el htel unos 40 mil pesos demas, pero de resto todo maravilloso
Jerson David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bueno
Excelente el hotel en limpieza , servicio el personal muy amable . Un poco feo la ubicación ya que es en el centro de la ciudad
IVONNE CECILIA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Martha Lucia, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

cristobal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Expedia guest review

6/10 Good

Camila, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tradicional hotel con excelente servicio
El servicio del hotel es muy bueno, es un hotel tradicional, con salones de eventos al interior.
Jorge, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

muy bien
MERCEDES, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Viaje familiar
El hotel es muy bueno. Las habitaciones son muy limpias y ordenadas. El desayuno en el hotel es sencillo y es bueno. Podría ser más clara la ubicación del parqueadero. Las instrucciones que nos dieron no fueron muy claras y nos demoramos en poco en encontrarlo. La atención del personal es muy buena, todos son muy amables.
Rafael Hernando, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nasly Lorena, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Zentrale Lage, gutes Preis-Leistungsverhältnis
Zentrale Lage am Parque Santander und neben der Kathedrale. Taxis direkt vor der Tür verfügbar. Hotelpersonal sehr hilfsbereit und aufmerksam. Sehr gute Klimaanlage (wichtig in Neiva!).Würde ich wieder buchen.
Dirk, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosa Elvira, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel muy normal, mucho ruido unido exterior.
Eduardo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Felicidad total
Excelente
Verified Hotels.com guest review

6/10 Good

Hotel mit sehr guter Lage., mittelmäßiger Service.
Sehr zentral gelegenes Hotel. Service begrenzt, Restaurant geschlossen.
Peter, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente atención y amabilidad, solicité un servicio adicional y qué dado sin restricción.
Miguel O, 1-night business trip
Verified Hotels.com guest review