We arrived, got our room key, went to room; king bed, we reserved two queen beds. As we were leaving the room, there appeared to be what looked like a bullet hole in the window. Went back to front desk, got a new room key, opened the door and WHOA!!! There were clothes, shoes, toiletries, and bedding all over the room - obviously someone was in that room. Thank the Lord they weren't there when we opened the door. Back down to the front desk. When I entered, the lady smiled, then laughed out loud and said, "I forgot." Before I even told her the room was occupied. The third room we got was terrible - cups and cobwebs behind the non-working refrig, dirty washcloth hanging in bathroom area, a pair of underwear in the dresser, water stains all over the ceiling, curtain didn't close all the way on the front window, stains all over carpet that looked like it had not been vacuumed, This room seriously looked like it was about ready to fall apart - literally. We needed to keep insulin refrigerated and couldn't do it. After three rooms and filth all around us, we gave up. I don't know where the pictures came from in the listing with Hotels.com, but I can assure you, they are not the images at this hotel!! The rooms are nowhere near as clean and nice as the ones in the pictures shown.