Unacceptable, yet better than nothing. I checked in after the lobby closed at 10:00. The lobby reminds me of waiting in the probate office, very bal d. There was a service window with a roll down door closed. I had to call a number on the internal phone. The phone in the office rang 3 times then was forwarded to a corporate number. I had to tell the person which location I’m at for him to tell the clerk I’m here to check in. I wait 10 minutes until she and to the desk. Once I came in, the elevator was filthy, with pen markings on the wall, trash on the dirty floor. Lights were dirty in there. The room had a dirty counter with a spot I could scrape off with my nail. The furniture was hard to open the drawers, like they didn’t fit properly. The fitted sheet repetitively popped off like it’s too small. The bed was not very comfortable. The kitchen cabinets had no doors. The room was white, no color at all. No hair dryer, iron only upon request. The parking lot had some best yo looking cars, so their other customers appeared as such I would have to be cautious of. When my family walked in the stair well, it stunk, smelled like a subway station. Some areas smelled like pot or smoke in the hallways and elevator. The room itself didn’t seem to smell. Part of the blinds on the window was missing a piece that had been damaged. This place needs major remodeling.