4/10 Fair
Nov 9, 2024
Very dirty, poperty not as described in listing
The hotel and room were not as described in the listing. There was no refrigerator and no shared kitchen. The first room we were given had no hot water in the shower. It was not private or secure because there was a door in the wall leading to the neighbor's room that could not be locked. The air conditioner was loud and made the bed vibrate. The room was infested with mosquitoes. The second room was slightly better but still had mosquitos and was dirty. The hotel did not enforce quiet hours and guests were banging doors and shouting outside our room at 11 pm and 4 am. We tried to leave after one night but the hotel management refused to refund the rest of our nights. The breakfast has to be requested every morning and you have to wait a long time for it to be cooked. The dining area is covered in dirt, trash and dust. We had to request hot water and pressure to be turned on every time we showered. There was always trash lying around in the hallways. The rooms are so small you can almost touch both walls when stretching from hand to foot. Smoke from burning outside drifts in from the cracks under the doors, filling the room. This was not a comfortable nor enjoyable stay.
Verified traveler
7-night trip
Verified Hotels.com guest review
