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Mercure Miyagi Zao Resort & Spa

4.0 star property
Ski-in/ski-out hotel with spa, near Togatta Onsen

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Miyagi Zao Resort & Spa

Exterior
Game room
Privilege Room with 2 single beds and 1 extra bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Ski facilities
    Ski facilities
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Onsen
    Onsen
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Housekeeping (on request)
  • Ski-in/ski-out access
  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Ski storage
  • Conference center
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Laundry facilities
The price is $82
includes taxes & fees
$75 per night
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, Multiple Beds (Japanese Style)

Classic Room, Multiple Beds (Japanese Style) | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds (Japanese Style)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 4 Twin Futons

View all photos for Privilege Room with 2 single beds and 1 extra bed

Privilege Room with 2 single beds and 1 extra bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege Room with 2 single beds and 1 extra bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 6
  • 3 Twin Beds

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 10
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room with 1 single bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 1 single bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room with 2 single beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

Classic Room, 2 Twin Beds (Dog friendly)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 6
  • 2 Twin Beds

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Onsen
Free parking
Free WiFi
Air conditioning
8.4 out of 10, Very Good, (52)
The price is $84
includes taxes & fees
$76 per night
Nov 29 - Nov 30
Takamiya Hotel Hammond
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About the neighborhood

Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916

What's nearby

  • Togatta Onsen - 1 min walk - 0.0 km
  • Mt. Zao - 15 min drive - 16.5 km
  • Zao Fox Village - 17 min drive - 15.8 km
  • Okama Crater - 19 min drive - 18.6 km
  • Zao Hot Springs Ski Resort - 41 min drive - 42.6 km

Getting around

  • Sendai Airport (SDJ) - 60 min drive
  • Yamagata Airport (GAJ) - 66 min drive
  • Shiroishizao Station - 39 min drive
  • Watari Okuma Station - 42 min drive
  • Natori Iwanuma Station - 43 min drive

Restaurants

  • ‪割烹会席料理まほろば - ‬3 min drive
  • ‪ZAO BOO - ‬2 min drive
  • ‪808.mini - ‬2 min drive
  • ‪中華亭分店 - ‬5 min drive
  • ‪蔵王そば新楽 - ‬2 min drive

About this property

Mercure Miyagi Zao Resort & Spa

Mercure Miyagi Zao Resort & Spa allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in massages, facials, or aromatherapy, and moritosoyokaze serves breakfast and dinner. Skiers will appreciate access to ski storage.

All inclusive

All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Japanese

At a glance

Hotel size

  • 312 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Shared microwave

Traveling with children

  • Playground

What to do

  • Hot springs

Working away

  • 6 meeting rooms
  • Conference center (7190 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Arcade/game room
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski area nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Moritosoyokaze - This buffet restaurant serves breakfast and dinner.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 for adults and JPY 3025 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Miyagi Zao Royal Hotel
Miyagi Royal Hotel
Miyagi Zao Royal
Miyagi Royal
Miyagi Zao Royal Hotel Japan
Active Resorts MIYAGI ZAO Hotel
Active Resorts MIYAGI Hotel
Active Resorts MIYAGI
Active Resorts MIYAGI ZAO
Mercure Miyagi Zao & Spa Zao
Mercure Miyagi Zao Resort Spa
Mercure Miyagi Zao Resort & Spa Zao
Mercure Miyagi Zao Resort & Spa Hotel
Mercure Miyagi Zao Resort & Spa Hotel Zao

Frequently asked questions

Does Mercure Miyagi Zao Resort & Spa offer free cancellation for a full refund?
Yes, Mercure Miyagi Zao Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Miyagi Zao Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Miyagi Zao Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Miyagi Zao Resort & Spa?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Mercure Miyagi Zao Resort & Spa and nearby?
Have fun with nearby winter activities like snowboarding and skiing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as an arcade and a garden.
Are there restaurants at or near Mercure Miyagi Zao Resort & Spa?
Yes, there's an onsite restaurant, moritosoyokaze.
Does Mercure Miyagi Zao Resort & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Mercure Miyagi Zao Resort & Spa like?
Mercure Miyagi Zao Resort & Spa is a short 1-minute walk from Togatta Onsen and 8 minutes' walk from Zao Quasi-National Park.

Reviews

8.0

Very Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

I like the fact that we don't have to eat there because we are vegetarian and there are restaurants in walking distance that offer vegetarian options
4-night trip
Verified Hotels.com guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

6/10 Good

Property was very old and very dusty and smelly in the guest room floor pathway, between elevator doors and elevator lobby. Rooms were spacious but bathroom was vary cramped and the worst was the wifi which was extremely bad as I couldn’t connect and work even for few mins consistently and ended up using my mobile hotspot. Breakfast was amazing on the contrary and had an amazing spread. Staff were extremely courteous and helpful.
Pavan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff is very helpful.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fumiya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Yasuo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

酒店遠離市區，自駕較方便，車位足夠。酒店員工有禮貌，主動幫忙查詢問題。房間空間十足，設施不錯。温泉有室內及室外共3個，浸浴不會太擠迫。一泊兩食的自助餐款式多，質素有保証。總括而言，以此價位並包兩餐，性價比超值。
Yuk Man, 1-night family trip
Verified Expedia guest review

8/10 Very Good

AKIKO, 1-night trip
Verified Hotels.com guest review

6/10 Good

KEIICHI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great place if attending racing at Sportsland Sugo.
Mark, 1-night trip
Verified Expedia guest review

8/10 Very Good

We had been here for the summer break. The place was quite neat and tidy. Staff was also very courteous and kind. Kids had good fun in the onsen, pool, etc. Other activites such as magic show, etc. added to the fun part, as we were able to spend time indoors, during rainy days. Breakfast options were quite good. We did not opt for the dinner, as the pricing per person was relatively expensive. Overall, it was a pleasant stay at the resort, and would love to visit there again.
Swamynathan, 3-night family trip
Verified Expedia guest review

2/10 Poor

Not worth money.
The rooms smelled bad. The refrigerator didn’t work. The AC did not work. Could not see view out window due to condensation and front desk staff implied I might not be able to afford their dinner buffet just by looking at me. Dinner was overpriced for a buffet at $60 per person. Signs for vending machine where there was none. Futons dirty. Wallpaper peeling. Would not recommend.
Michael, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Awesome
Wonderful trip with friends. Check-in and check-out were very fast and easy. Staff was wonderful. Rooms are a bit dated and can use an update. Not being able to control the air conditioning was my only issue.
David, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gonapathi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

MIYUKI, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

WAN-LING, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mieko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KAYOKO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

SATOU, 1-night trip
Verified Hotels.com guest review

6/10 Good

CHIN NANG, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good price
HOANG HUNG, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Shao yu, 2-night trip
Verified Hotels.com guest review

6/10 Good

Clean, large parking area, nice onsen. However, not sure if it can be called a 3.5 star hotel. More likely between 2.5 - 3 star, as the rooms were at least 40 years outdated.
Michael, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Better in season
Out of season the hotel was good to for a place to rest, but had a lot of things closed; also they didn’t make it easy to eat in the restaurant. Can tell it is set up a lot better for ski season
David, 1-night trip
Verified Hotels.com guest review