Grand Mercure Lake Biwa Resort & Spa offers a fantastic location, putting you just a 5-minute walk from Lake Biwa. Guests can indulge in body scrubs and enjoy local and international cuisine at レイクビュー, which is open for breakfast and dinner.
All inclusive
All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Japanese
At a glance
Hotel size
362 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (JPY 500 per night)
Transfers
Free train station shuttle from 9:00 AM to 5:30 PM
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:00 AM
Restaurant
Coffee shop
What to do
Hot springs
Karaoke
Shopping
Hiking/biking trails nearby
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Accessible train station shuttle
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.
Dining
レイクビュー - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
Sazanami - Onsite café. Open daily.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
Parking
Self parking costs JPY 500 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.
Also known as
Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama
Frequently asked questions
Does Grand Mercure Lake Biwa Resort & Spa offer free cancellation for a full refund?
Yes, Grand Mercure Lake Biwa Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Mercure Lake Biwa Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Mercure Lake Biwa Resort & Spa?
Yes. Self parking costs JPY 500 per night.
What are the check-in and check-out times at Grand Mercure Lake Biwa Resort & Spa?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at Grand Mercure Lake Biwa Resort & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes hot springs.
Are there restaurants at or near Grand Mercure Lake Biwa Resort & Spa?
Yes, レイクビュー offers local and international cuisine.
Does Grand Mercure Lake Biwa Resort & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Mercure Lake Biwa Resort & Spa like?
Grand Mercure Lake Biwa Resort & Spa is a short 4-minute walk from Lake Biwa and 10 minutes' walk from Keiunkan Garden.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Fair
Sep 13, 2024
First I want to say so the staff were great and friendly. However the property is such in the 80's and not in a good retro way. From washroom, bedding and carpets, everything looks original to when this place was built. The only areas that looks upgraded is the lobby area, which is what u see in the pictures. But much to do in surrounding area and a kid of restaurants closed by 8pm. For an advertised "resort", they need to do a lot better. Keep driving to next town and stay somewhere else.
Jaswinder
Jaswinder, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Aug 16, 2024
daiki
daiki, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
Location is fantastic. Right on the lake, very close to Nagahama Castle, the train station and the main Nagahama quarter.
Steven
Steven, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Nice pool and big bath!! The free beverage and food area also very nice!!
ARMANDO
ARMANDO, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
helena
helena, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 11, 2024
I think the old rooms are unacceptable..condition is very bad. There is no reason why they should allow people to stay in these rooms
Gustavo
Gustavo, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 9, 2023
Jan
Jan, 2-night trip
Verified Expedia guest review
6/10 Good
May 30, 2023
It has a nice view.
Khai Wor
Khai Wor, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Apr 29, 2023
This property is on the banks of Lake Biwa and it’s very easy to walk to Nagahama shopping street
Jim
Jim, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 3, 2023
I like the hotel has hot springs which opens early morning. also, the hotel is close to the small gallery and shopping area.
Yumi
Yumi, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 6, 2022
The property is located near the lake, offering splendid view. The staff has difficulty communication in English. The dining option is lacking, with very few tables available for so many guests.
Hak Kwong
Verified Expedia guest review
6/10 Good
Jul 2, 2022
Fabio
Fabio, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 7, 2022
It was awesome 30 years ago, but now it is too old
ANDREY
ANDREY, 1-night family trip
Verified Expedia guest review
6/10 Good
Mar 22, 2022
Awfully expensive for what you get. The hotel is centrally located to the sights in Nagahama / the IC / the lake .... but the overall price for the hotel / experience was too expensive.
Michael
Michael, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2020
Great location, staff
The view from the room was magnificent, the staff was nice. Less than ten minutes walking from Nagahama station and also close to the Nagahama pier (where you may take the tourism steam boat to Chikubu island).
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 5, 2019
Bathroom had bad ventilation and low ceiling. Felt not terribly cleaned, butbwas overall ok
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2019
A RESTFUL RESORT HOTEL
THIS HOTEL WAS ABIT PRICEY BUT WE HAD A VERY ENJOYABLE STAY. THEY HAD ENGLISH SPEAKING FRONT DESK STAFF WHO WERE VERY FRIENDLY AND EFFICIENT. WE TOOK A ROOM FACING THE LAKE WHICH WAS SPACIOUS AND COMFORTABLE. THERE WAS NOT MUCH ACTIVITY AROUND THE HOTEL AND ABIT OF DRIVING INVOLVED TO SEE THE AREA BUT IT'S IDEAL FOR CHILLING OUT AND A WALK ALONG THE LAKESHORE IN THE MORNINGS WAS VERY PLEASANT, EVEN IN SUMMER. STRONGLY RECOMMEND THE HOTEL TO STAY IN WHEN VISITING THE NORTHERN PART OF LAKE BIWA !
MERVYN
MERVYN, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 10, 2019
Very clean, nice bath house
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
May 12, 2019
The hotel has a great Lake View, and located walking distance to Nagahama Port to visit Chikubu-Island via Ferry. We wish we knew they provide a free shuttle between hotel and Nagahama Station in advance. We did not check that when we booked the hotel.