The nice location and pleasant staff don't quite make up for the poor room, which had just a tiny window in the corner. The owners obviously recognized the problem because they hung up drapery all across the wall as if there were windows behind it, which to me just emphasized their absence. Maybe because of the lack of sunlight, the greenish florescent overhead lights--the only working lights--seemed particularly unpleasant. There were a host of other minor problems--a broken tile, a broken towel rack, a safe with no instructions and no obvious way to set a code, no wash cloths--that were no big deal on their own but all together made the experience feel shoddy.
The staff was pleasant and helpful, though a little confused. My last night there I tried to set up a taxi to the airport and was told to just walk over to the street (outside the old city walls) and hail one, but the next morning when I checked out the attendant told me they could call one to come straight to the hotel door.
The location is good, in a quiet corner of the old city--a little further away from the main area (near the Maiden's Tower) than I would have liked, but still just a short and pleasant walk. Not easy to either hail a cab or get a cab close to the front door, however. The breakfast was adequate, but improved by happening on a lovely terrace overlooking a park.
Would probably stay somewhere else next time--it looks like there are better options nearby for not too much more money.