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Dear Hotel Madrid

4.0 star property
Boutique hotel with restaurant, connected to a shopping center, near Plaza de España - Princesa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dear Hotel Madrid

Terrace/patio
Seasonal outdoor pool, sun loungers
Staircase
Front of property - evening/night
Seasonal outdoor pool, sun loungers

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Seasonal outdoor pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The price is $178
includes taxes & fees
$162 per night
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe con Terraza

Deluxe con Terraza | Egyptian cotton sheets, premium bedding, down comforters

Deluxe con Terraza

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Premium bedding
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, City View (High floor)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Premium bedding
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Premium bedding
  • 215 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor) | Egyptian cotton sheets, premium bedding, down comforters

Luxury Suite, City View (High floor)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Memory foam bed
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Premium bedding
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View | Egyptian cotton sheets, premium bedding, down comforters

Family Room, 2 Bedrooms, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
  • 430 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Premium bedding
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

View from property
Barceló Torre de Madrid
Pool
Airport transfer
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1433)
The price is $188
includes taxes & fees
$171 per night
Dec 1 - Dec 2
Barceló Torre de Madrid
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About the neighborhood

Map
Gran Via 80, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 1 min walk
  • Royal Palace of Madrid - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 13 min walk
  • Prado Museum - 4 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Calanas Station - 6 min drive
  • Madrid Principe Pio Station - 13 min walk
  • Madrid Recoletos Station - 24 min walk
  • Plaza de Espana Station - 1 min walk
  • Santo Domingo Station - 4 min walk
  • Noviciado Station - 5 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Taberna Rincón de Reyes - ‬1 min walk

About this property

Dear Hotel Madrid

Dear Hotel Madrid features a rooftop terrace and puts you just steps from Gran Via and Plaza de España - Princesa. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Nice To Meet You, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this boutique hotel include a poolside bar, a bar/lounge, and a snack bar/deli. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Plaza de Espana Station is steps away and Santo Domingo Station is 4 minutes.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 162 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11 PM
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Offsite parking within 328 ft (EUR 36.00 per day); discounts available

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Segway rentals/tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • IPod docking station
  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

Nice To Meet You - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 20.0 per day
  • Rollaway beds are available for EUR 70.00 per night

Parking

  • Parking is available nearby and costs EUR 36.00 per day (328 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Does Dear Hotel Madrid offer free cancellation for a full refund?
Yes, Dear Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dear Hotel Madrid?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Dear Hotel Madrid?
Sorry, pets aren't allowed.
Is parking offered on site at Dear Hotel Madrid?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Dear Hotel Madrid?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Dear Hotel Madrid?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Dear Hotel Madrid?
No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (15-min walk) are both nearby.
What is there to do at Dear Hotel Madrid and nearby?
Dear Hotel Madrid has a seasonal outdoor pool.
Are there restaurants at or near Dear Hotel Madrid?
Yes, Nice To Meet You offers international cuisine.
What's the area around Dear Hotel Madrid like?
Dear Hotel Madrid is in Madrid Centro, a short 1-minute walk from Plaza de Espana Station and 9 minutes' walk from Royal Palace of Madrid. Travelers say that the hotel is in a great location.

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Gary, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Madrid stay
Nice location, busy street on Gran Via. Front desk were helpful. Bathroom drain in shower was broken. Rooms were clean enough for sure and convenient for a family of 4 with two rooms. Pool area didn’t look so clean.
Jiwan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was great! Reception wasn’t the best. But made up for at the breakfast restaurant, all the best were superstars there. Would maybe be back, but definitely need a more friendly reception staff.
Karianne, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Got the metro from the airport 28 mins it took. Used the Grand Via exit at Plazza de España we were right at the front door of the hotel .
Norman David, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved everything about the place. The staff couldn't do enough for you. Rooms very clean. All the mains sights of Madrid were close by. Roof top plunge pool great after a day of sightseeing.
Nadine, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Lovely clean hotel with very nice staff. Only a couple of down points: - only 1 lift was working our entire stay which meant some long wait times as hotel was fully booked (they did however have engineers working on it) - the rooms could be better sound proofed (quite noisy from the street etc - we were on 6th floor) - the shelving in the bathroom opposite the toilet is a bit of a hazard if your tall - was lovely having the plunge pool and bar area but they are very limited for space around it (not sunbed just cushioned chairs etc)
Alice, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Laura, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We highly recommend this hotel. Centrally located. Great for walking. Friendly Staff and very clean.
Christine, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oliver, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jean, 1-night trip
Verified Expedia guest review

8/10 Very Good

This is a wonderfully central hotel and very walkable to many sites. The staff were so helpful and very friendly. Beautiful (but small) rooftop bar/pool area- not much seating but the delicious mojitos made up for it :) Our room was fairly clean except a few boogers on the wall and one on the blanket that we noticed as we were leaving. There was also a rotten apple underneath the shelving that I could see from the other side of the room. So housekeeping could do a slightly better job but overall it was clean. The hotel was able to hold our bags for us until our room was ready and got a whatsapp message when it was ready, slightly earlier than check-in. Would stay here again!
Patricia, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed
Caroline, 4-night trip
Verified Expedia guest review

8/10 Very Good

Kyle, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Adora, 3-night trip
Verified Orbitz guest review

8/10 Very Good

Good experience but there was storage for clothes.
Jose, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Third year staying at this hotel and will repeat without a doubt
ARTEMIO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff
Jeremy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Konstantin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 6-night trip
Verified Expedia guest review

6/10 Good

Friendly staff and great location
Excellent location, super easy to catch all modes of transport, walkable, loads of areas to explore and lots of great restaurants. When we initially arrived the air conditioning wasn't working but they got it working by the next day. The room was nice and clean but the next day we found one of the face cloths on the floor by the made-up bed where we didn't leave it. It was sufficient for the length of stay and the roof-top bar/patio was super cool but drinks were very expensive. The lobby staff were very friendly and accommodating and very nice to deal with.
Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This establishment truly sets the standard for cleanliness, with impeccably maintained rooms and public areas that left me feeling comfortable and at ease throughout my stay. This hotel is its unbeatable location, with the subway station conveniently located right outside the door. This made it incredibly easy for me to explore the city and get around with ease. Additionally, the surrounding area felt incredibly safe, providing peace of mind during my travels. So many shopping options nearby and a wide variety of dining choices right at your doorstep, there was never a shortage of things to see and taste during my stay. The only minor downside was the overpowering air freshener in the elevator lobby. Omg! it was terrible waiting for the elevator.
Matthew, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Pleasant and relaxing for couples
Amazing services and stay for first time in Madrid
Sultan, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Polina, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Location,location, location! You don't need the RIU, when you have Dear Hotel!
Roxana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Aashish, 2-night trip
Verified Expedia guest review