2/10 Poor
Feb 10, 2025
Scary hotel with terrible service
I booked this hotel because they offered a free shuttle to/from the airport. Scheduling the shuttle is a joke. It arrived at the airport 50 minutes after our arrival at the meet up location. The hotel itself is old, scary and buggy. The road noise was excessive all night. The toilet needed extra flushing. The front desk staff were not very accommodating. They tried to charge more for the San Miguel beer than it stayed on the menu in the room. The breakfast was not good. On my sandwich, I’d guess I received 1/4 of an egg and 3 pieces of bread. I scheduled the airport return shuttle in advance, reminded the front desk staff 15 minutes in advance and it still didn’t pick us up until 20 minutes after our scheduled time. This was the worst hotel experience I’ve ever had.
Verified traveler
1-night trip
Verified Hotels.com guest review