Its my third day in this hotel , and I'm so disappointed for this experience as they are asking me for extra fees for full package of all inclusive although i had reserved all inclusive deal and paid in full online with mentioned request of all package of all inclusive with no feedback from responsible person!! , And when i asked to contact with the Hotel Manager to solve this issue it was no action or at least respond , further a lot of other issues like " medium quality of food and bad service in restaurant , only one bar is working in the hotel with limitation of available drinks "
On other hand , the room not was as i have reserved " no phone , safe box not working , normal tv not LED"
- The swimming pool not clean with unsafe situation like broken of water excess colander
- The room not cleaning today from 10 am till 2 pm !!
- Bad attitude of front manager , when I asked him to solve the extra fees required problem , with informing us its our services !!!