Horacio Nelson y Parque Norte, S/N, Fraccionamiento Costa Azul, Acapulco, GRO, 39850
What's nearby
El Rollo Acapulco - 7 min walk - 0.6 km
Icacos Beach - 13 min walk - 1.1 km
Acapulco Convention Center - 13 min walk - 1.1 km
Diana the Huntress - 3 min drive - 3.0 km
Condesa Beach - 11 min drive - 3.6 km
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 17 min drive
Restaurants
La Ribaicita - 3 min walk
BCN - 3 min walk
Los Tarascos - 2 min walk
Carnitas la Esperanza - 2 min walk
Los Buzo's Costa Azul - 2 min walk
About this property
Hotel Costa Azul
Enjoy your visit to Acapulco with a stay at Hotel Costa Azul. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A children's pool, a snack bar/deli, and a terrace are other highlights.
Languages
English, Spanish
At a glance
Hotel size
77 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–1:00 PM
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Home comfort
Air conditioning (climate-controlled)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 295 for adults and MXN 179 for children
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Costa Azul Acapulco
Costa Azul Acapulco
Hotel Costa Azul Hotel
Hotel Costa Azul Acapulco
Hotel Costa Azul Hotel Acapulco
Frequently asked questions
Does Hotel Costa Azul offer free cancellation for a full refund?
Yes, Hotel Costa Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Costa Azul?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Costa Azul?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Costa Azul?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Costa Azul?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Costa Azul and nearby?
Hotel Costa Azul has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Costa Azul?
Yes, there's an onsite restaurant.
What's the area around Hotel Costa Azul like?
Hotel Costa Azul is a short 13-minute walk from Icacos Beach and 13 minutes' walk from Acapulco Convention Center.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 9, 2024
Manuel
Manuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 26, 2024
Marco
Marco, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Steven
Steven, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
I really liked that it was clean, safe and had big rooms.
Paty
Paty, 1-night family trip
Verified Expedia guest review
2/10 Poor
May 30, 2022
They canceled my reservation
Mireya
Mireya, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 9, 2022
The devotion from the staff to assure that you were completely satisfy with your stay.
jacques
jacques, 27-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 24, 2022
Great stay
When we first got there we thought it was a big mistake. It’s a motel not hotel. The room faced the sun so you had to keep the curtains closed so it was not the best first impression! Then we went to the pool and loved it. Great bar, nice staff and wonderful breakfast. I have never seen a place so clean they went to exceptionally steps to make sure it was spotless.
elaine
elaine, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 17, 2022
Emma
Emma, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2022
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2021
Superclean
ricardo
ricardo, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2021
Russ
Russ, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2021
conney
conney, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jun 16, 2021
The first room that they give me it was really dirty the toilet with blood outside and to many mosquitoes, really bad , when I called at the reception they give it to my another room it was more better and more clean
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 26, 2020
Limpio y conveniente
La habitación era muy limpia y tuvo lo que necesitaba. La recepcionista era muy agradable y me explicó mucho incluso un tour de la Isla Roqueta. La piscina era muy cómoda y el hotel tuvo el estacionamiento abajo de mi habitación. Lo mejor es que el hotel está ubicado aproximadamente 5 minutos a caminar por la playa y alrededor hay restaurantes y un Oxxo para comprar cosas que se necesita.
Sean
Sean, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2020
Quiet and the people were fantastic 👏 everything was very close by and the beach was only 10 minutes away.
NicholasAMBERGE
NicholasAMBERGE, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Mar 10, 2020
Fantastic~!!!!!
My favourite place to stay in Acapulco for years~!!!
GREG
GREG, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 7, 2020
Hotel very clean. Staff was very attentive. I would definitely recommend this hotel. Looking forward to coming back.
MARICRUZ
MARICRUZ, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 8, 2020
Muy bonito ,limpio y recomendable la verdad la habitacion que me dieron . Muy confortable con excelente cama sabanas limpias , aire acondicionado excelente , pantalla de led muy agusto. Alberca de las mejores de acapulco muy limpia .estacionamiento particular nada de que me ganaron mi lugar que tengo que llegar temprano para ganar buen luego nada de eso hasta la puerta de la habitacion casi me meto a bañar con el auto Lo recomiendo al 10000000
Gracias totales
Marco
Marco, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2020
Like the pool, on a quiet street, always friendly staff
Lisa
Lisa, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2020
Great place
Very nice hotel. Good location, very clean swimming pool, very nice and comfortable rooms. A very recommended place to spend your vacations in Acapulco not too far from Costera but far anough from the noise, hustle and bustle of it. Highly recomended.
Ashley
Ashley, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2019
Just to have a fridge. To put our drinks...etc.but I like the place.
Verified traveler
3-night romance trip
Verified CheapTickets guest review
10/10 Exceptional
Mar 3, 2019
Outstanding value! I stayed there a week and the total was $280. The property was recently re-done and it is beautiful. The pool is blue and clean. The pool furniture is also very nice. The beverages and snacks at the front desk are reasonably priced. The rooms are modest but very clean. All the employees wear uniforms so it is easy to tell who works there. They have parking for guests on the first floor right next to the room. The parking floor is tiled and I saw them SCRUB it! How many times do YOU scrub your own garage floor. It is almost inappropriate to have ANY complaints or suggestions. I only have two and they are from a male's perspective. Both would add income to the hotel.
1. Install an ice freezer in the front desk area. The vendor would supply the freezer and the hotel could make a profit on each bag of ice sold. The vendor would maintain the ice supply. There is a convenience store two blocks away that sell it for 31 pesos ($1.61). The hotel has an unlimited supply of styrofoam coolers so that would be included with the ice. I bought one before I found out they would let me use one of theirs. (They are from unknowing guests like me that purchased one before asking). Mark up the price of the ice to cover the electricity and profit.
2. Offer a premium coffee maker for rent. Us Americans are coffee drinkers. We like it premium and we like it hot! Or, provide coffee in the front desk area and price it to make money! Add a microwave to zap it when necessary.
BobKat
BobKat, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2019
I already wrote about it. The true is that its my second time there in less than a month. And I'll stay here again, its a hidden gem of a hotel. The bed are huge the air conditioner its hidden and doesn't take any space in the room, it has some big windows. The lightning is good, not like some hotel that are so dark even with the few lights on, the shower hot water and bathroom cleanliness is great. And to top it up free parking and one of the best cable tv in Mexico, very good prices and as a little extra the staff is so friendly. Now for the bad they need to put a bath mat towel on the floor of the bathroom and an ironing board and iron and hairdryer in every room. I have fall in love with this place close to everything and a few blocks away from the noise of the main Avenue the costera to be a peaceful place.
O
O, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 22, 2019
Wow. This hotel is a hidden gem. The place is beautiful the rooms are so nice and that you can go with your car right to the room or right below it is you got the second floor is so convenient. And that pool is so clean and nice. There was people at the pool all day long from morning to night. The only thing thay i didnt like was that you have to asked for the iron and the ironing board and then they come back for it. Each room should have one and a hair dryer. I love it when I go back it'll be my first choice.