Hôtel des Eaux is a great choice for a stay in Aix-les-Bains. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this Belle Époque hotel include a terrace and a garden. Fellow travelers say great things about the helpful staff.
Languages
English, French
At a glance
Hotel size
41 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
What to do
Beach nearby
Hiking/biking trails nearby
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 1892
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Arcade/game room
Belle Époque architecture
Room amenities
Be entertained
80-inch flat-screen TV
Digital TV channels
Home comfort
Heating (climate-controlled)
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
Renovations and closures
The property is closed between December 5 and February 8.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per pet, per day
Policies
This property caters to LGBTQ+ guests.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hôtel Eaux Aix-les-Bains
Hôtel Eaux
Eaux Aix-les-Bains
Citotel Hôtel Eaux Aix-les-Bains
Citotel Hôtel Eaux
Citotel Eaux Aix-les-Bains
Citotel Eaux
Citotel Hôtel des Eaux
Hôtel des Eaux Hotel
Hôtel des Eaux Aix-les-Bains
Hôtel des Eaux Hotel Aix-les-Bains
Frequently asked questions
Is Hôtel des Eaux currently open?
The property is closed between December 5 and February 8.
Does Hôtel des Eaux offer free cancellation for a full refund?
Yes, Hôtel des Eaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel des Eaux?
Yes, pets are welcome. There's a charge of EUR 8 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel des Eaux?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel des Eaux?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hôtel des Eaux?
No, this hotel doesn't have a casino, but Grand Cercle Casino (6-min walk) and New Castel Casino (23-min drive) are both nearby.
What is there to do at Hôtel des Eaux and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like an arcade, a picnic area, and a garden.
Are there restaurants at or near Hôtel des Eaux?
Yes, there's an onsite restaurant.
What's the area around Hôtel des Eaux like?
Hôtel des Eaux is a short 6-minute walk from Grand Cercle Casino and 7 minutes' walk from Thermes Chevalley.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 20, 2024
Excelente hotel
Muy buen hotel, buenos espacios, todo impecable. Muy recomendado.
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 20, 2024
Very nice family run property with excellent food, great location and quaint ambiance!
Roderick
Roderick, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 2, 2023
History
Dianne
Dianne, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2023
neil
neil, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 3, 2023
Keith
Keith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 1, 2023
Purshottam
Purshottam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 26, 2023
Easy to get too, close to city centre
DAVE
DAVE, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Jul 18, 2022
Nice room, but no dinner available on Sundays. Staff told me last minute and had to chance my plan to have diner outside.
Stephane
Stephane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2022
Nice, but noisy
The premium room is nicely renovated, flawlessly clean, still pretty small. There is a lot of noise from the park I guess children playing all day long and at night some machine or a/c working in the middle of the night every half an hour for a couple of minutes ( not sure what it was) I tried to complain, but the young lady at the reception did not know English, so no result.
Nana
Nana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 26, 2022
Ernesto
Ernesto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 15, 2022
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 12, 2022
Price was right. A A for everything.
Yvette
Yvette, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 21, 2022
Very pleasant stay. Hotel convenient for the town. Very comfortable bed and newly refurbished bathroom. Excellent continental breakfast. On site free parking very handy. We did walk to the lake but it was a bit of a hike!
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 4, 2022
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2018
Two night break in Aix les Bains.
Hotel Des Eaux is a converted mansion set about 5 minutes walk from the centre of town and about 25 minutes from the lake. Although set on quite a busy road, there is little or no noise from traffic overnight. Easy parking on site. We were welcomed by a very pleasant and helpful receptionist who spoke good English. She took the time to accompany us to our room and made sure everything was good. Room was spacious with high ceiling , a good king bed and a good size shower room and a separate toilet . Only small gripe was low water pressure so not the most powerful of showers. Decent continental breakfast . Best thing about the hotel is it's location. We stayed two nights and after arrival we didn't use the car until we left . Within 5 minutes walk you can find a good selection of bars and restaurants plus shops etc. The lake is about 25 mins walk but there is plenty of parking at various points by the water if you prefer to drive. We wouldn't hesitate to chose this hotel if we return to the area. Overall very good and good value for money.
David
David, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Aug 1, 2017
Good location with a beautiful view (we had the one facing the cathedral). Clean and spacious room with excellent mattress. Decor a little dated and could do with a refresh. Noise from the road was a little too much at night with the window open but fine with the window closed - only issue there is that there is no air-con so gets very hot at night. Good value for money. Note that in this and other hotels in Aix les Bains there is a free transport card you can get from reception.
Verified traveler
3-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2016
Good hotel for Seniors
My husband and I and our Cavalier dog were returning from Aosta and spent one night in Aix-les-Bains. It is a spa town and very beautiful an fun to walk around. The hotel was a little dated and basic but in a convenient location. Easy layout for the older crowd. You have to pay extra for parking and breakfast.
Mary
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2016
Aix Les Bains
A short walk into town and some great restaurants, particularly near the park
Philip
Verified Hotels.com guest review
8/10 Very Good
Apr 20, 2016
Nice Hotel and good location. Breakfast was simple and adequate. Hostess was outstanding check-in, Check-out and overall helpfullness
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2015
Lovely
Although the hotel was lovely and our room was more than spacious, we felt like we were staying in a retirement home.
Now, we were there on a Sunday and (little did we realize) that the entire town shuts down on Sundays. The staff was very accommodating and our corner room (with fantastic views) was huge with tons of storage and a large bathroom. However, the hotel did not seem very full and we felt like we were the youngest ones there (and we're 60!). Lots of elderly people sitting around the lobby - I guess there to take advantage of al the spas. Finding anything open for dining was almost impossible, but the kind front desk clerk did recommend a place within a few blocks that was open on Sunday evenings and we had a lovely meal there.
Overall, a lovely stay but go visit Aix les Bains on any day but Sunday.
bob
Verified Hotels.com guest review
8/10 Very Good
Dec 2, 2024
Séjour quelconque , hotel quelconque
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Je recommande
Plusieurs séjours dans cet hôtel, très pratique 5 /10 mn du centre ville. parking gratuit , bon accueil , bon petit déjeuner , je recommande à 100%
christin
christin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Morel
Morel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Patrice
Patrice, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
Très bonne expérience, hôtel très agréable. Service et propreté très bien.