Check-in was 1400 but after a long drive through winter weather we arrived at 1130 AM for a two night stay. I asked if we could check-in early since we just completed such a long drive. The answer was an unqualified "NO, check-in was 1400 we'd have to come back." This was told to us by the I suppose was the day manager. So we went out to have something to eat and returned at about 1300 and sat in the lobby finally the desk clerk, very nice said she had a room.
I noticed the hours for lunch the next day and it was posted to end at 1400 but when we came down to eat we were informed that there was a seminar and lunch was only being served to the seminar guests, so we had to go out to eat.
That evening we came back for dinner and were asked if we had reservations, we did not, but were guests in the hotel. We were informed that unless we had a reservation we'd have to come back in an hour to see if there was room. My complaint is that, Yes, reservations are customary, but you would think that the hotel would have one or two tables back in the "corner" for their hotel guests -- this is a hotel and not strictly a restaurant.
Bottom line, the service available to guests are minimal, at best. We were taken aback at the lack of consideration to their hotel guests for dinning. I realize this review will have no impact, but travelers should be aware!