10/10 Exceptional
Jan 9, 2025
Would recommend
The hotel grounds are beautiful with lots of greenery and wildlife to see. The beach is lovely and clean and there is a little bar which is great to watch the sunset at with some chilled music. The staff were amazing so so friendly and couldn't do enough for you.
We did the cooking class which was fun and the chef Wi and server Nam were great. I also had a massage at the spa which was lovely.
The only negatives were that there aren't loads of sun loungers around the one pool, and people put towels out early to "reserve" sunbeds and i think it would be good to have a stricter policy on this as some sunbeds with towels would be unoccupied for hours which isn't fair. The service at the pool bar isn't great either. The other bigger bar at the pool with the kiddies pool is way better and the staff are great there.
I was also disappointed to see the hotel offer elephant walking excursions when this isn't ethical - please do your research!
The food at the hotel is lush, a bit more expensive than if you were to leave the hotel but that is to be expected at a 5* hotel.
The hotel put on a big new years eve event which was amazing! The buffet was incredible with a pad thai station and loads of other options. I am vegan and they were very accommodating making dishes without fish/meat if i asked.
This really was one of the nicest hotels we've stayed at though so wouldn't let the small negatives outweigh the large amount of positives and would really recommend staying here.
Rosemary
Rosemary, 8-night trip
Verified Hotels.com guest review
