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Cleo Hotel Basuki Rahmat Surabaya

3.5 star property
Escape to the vibrant city life with comfortable amenities just steps away from World Trade Centre.

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Photo gallery for Cleo Hotel Basuki Rahmat Surabaya

Standard Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; Indonesian cuisine
Exterior
Cafe
Sports facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Free self parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Jalan Basuki Rahmat no 11 Surabaya, Surabaya, JI, 60271

What's nearby

  • Tunjungan Plaza - 3 min walk
  • Surabaya Plaza Shopping Mall - 12 min walk
  • Grand City Surabaya - 17 min walk
  • Surabaya Zoo - 6 min drive
  • Galaxy Mall - 8 min drive

Getting around

  • Surabaya (SUB-Juanda) - 37 min drive
  • Surabaya Pasar Turi Station - 7 min drive
  • Tandes Station - 22 min drive
  • Surabaya Gubeng Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪Solaria Tunjungan Plaza 1 - ‬3 min walk
  • ‪Nasi Goreng 69 - ‬3 min walk
  • ‪Richeese Factory - ‬2 min walk

About this property

Cleo Hotel Basuki Rahmat Surabaya

At Cleo Hotel Basuki Rahmat Surabaya, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. For a bite to eat, guests can check out The Origin, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

The Origin - This café specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one-way)

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Cleo Business Hotel Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Business Surabaya
Cleo Business Hotel Surabaya, Java
Cleo Basuki Rahmat Surabaya
Cleo Basuki Rahmat

Frequently asked questions

Does Cleo Hotel Basuki Rahmat Surabaya offer free cancellation for a full refund?

Yes, Cleo Hotel Basuki Rahmat Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cleo Hotel Basuki Rahmat Surabaya?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Cleo Hotel Basuki Rahmat Surabaya?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Cleo Hotel Basuki Rahmat Surabaya?

Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one-way.

What are the check-in and check-out times at Cleo Hotel Basuki Rahmat Surabaya?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Cleo Hotel Basuki Rahmat Surabaya and nearby?

Recommended spots to visit include World Trade Centre (15-min walk) and Grand City Surabaya (0.9 mi), along with Masjid al Akbar (1.4 mi) and Old City (1.4 mi).

Are there restaurants at or near Cleo Hotel Basuki Rahmat Surabaya?

Yes, The Origin offers Indonesian cuisine.

What's the area around Cleo Hotel Basuki Rahmat Surabaya like?

Cleo Hotel Basuki Rahmat Surabaya is in Embong Kaliasin, a short 3-minute walk from Tunjungan Plaza and 12 minutes' walk from Surabaya Plaza Shopping Mall.

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Poor

The location is good just in front of Tunjungan Mall. When we arrived at the hotel the front desk staff was unable to detect our booking even tho i showed him of the expedia booking ref no. The hotel staffs didnt do their job in preparing the day bookings prior to the guest arrival...it took about 20mins of our time when we arrived late at night from malang...tired and sleepy
Zoolabd, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Conveniently located in front of Tunjungan Mall, with McDonalds, Pizza Hut and KFC on the same side of the road. Rooms are just perfect for solo travellers, with a comfortable bed and powerful shower.
Tahirah, 3-night trip
Verified Expedia guest review

6/10 Good

Great location only
Good location just opposite TP mall, just a basic simple hotel, the hot water didn't work, water pressure was very low and don't even have a electric kettle, tea bag and cofee.
Rb, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Muhammad, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good and convenient
Room small and clean. Breakfast simple.There is a big shopping mall opposite the hotel.Food court in the shopping mall 5th floor.Restaurant KFC & McDonald just near by. Take around 30 minutes taxi/cab from airport to hotel.
Verified Hotels.com guest review

8/10 Very Good

Nice Hotel for business trips
Overall...i love this hotel, but...please improve the quality of food (-.-")
Dio, 1-night trip
Verified Expedia guest review

8/10 Very Good

Value for money
Clean and good design lobby. Welcoming staff. Good choice of breakfast. Clean room and bathroom. Comfort bed. Good air conditioning. Overall satisfied.
Verified Hotels.com guest review

8/10 Very Good

Value for money
Very nice hotel. Affordable price with breakfast provided. Good taste breakfast. Welcoming and good staff on check in counter. Comfort bed. Clean bathroom. Good air conditioning. Flat screen TV. Even the room quite small but value for money.
Verified Hotels.com guest review

10/10 Exceptional

Good budget hotel near shopping mall
Overall is good except abit noisy outside corridor and street. Breakfast can be better but still acceptable for the price. Staff are very friendly and helpful.
Verified Expedia guest review

6/10 Good

Good Location...Dirty Bathroom...
the bathroom have a bit dirty, and the towel is not clean water heater is not working hotel location is good, it is only 5min walking distance to the shopping mall 30mins to surabaya airport
Verified Hotels.com guest review

8/10 Very Good

Valuable hotel
Good stay in Cleo hotel. Room clean, condition still good, staff always smile and helpful. It's a valuable hotel.
Verified Hotels.com guest review

6/10 Good

Good Internet Connection, Great Location
Great location. Just in front of big shopping mall. Internet connection was good. Breakfast was very standard and not many choices.
Verified Hotels.com guest review

8/10 Very Good

YONGHO, 4-night trip
Verified Hotels.com guest review

6/10 Good

Donny, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Prijs kwaliteit goed
Ligt tegenover de beroemde Tunjungan Plaza. Oversteken naar de TP is gevaarlijk. Er is een brug en op dit moment is bezig met verbouwing van een lift. Medewerker is vriendelijk. Gratis koud warm Water Te vinden in ieder verdieping
Verified Expedia guest review

6/10 Good

Nyebrang langsung ke TP Mall
Small but comfy, bersih, better choice daripada hotel kecil lainnya di sekitar
Verified Hotels.com guest review

6/10 Good

隔音不大好
Verified Hotels.com guest review

10/10 Exceptional

cleo hotel
lokasi sangat strategis sekali berada di tengah kota, akses kemanapun mudah, breakfast nya cukup lumayan
Verified Hotels.com guest review

6/10 Good

Kamar bersih dan nyaman tai lampu kamar redup
Kamar cukup nyaman dan bersih. Hanya saja lampu dikamar sangat redup.
Verified Hotels.com guest review

8/10 Very Good

Budget Hotel in the Heart of Surabaya...
(+) Strategic Location.., Heart of Surabaya City, so close with Tunjungan Plaza 1-5 (Mall superblock), Mc. Donalds n KFC (all 24hours). Comfy room and clean bathroom. You can fill drink water (anytime) with water dispenser near lift area. (-) Bad of breakfast, not well cooked..
Verified Hotels.com guest review