The room was lightyears away from what's been offered on Expedia. I thought I'm booking a Family Double Room, which on the quite confusing offer seemed to be a literally two spaces double room, with what looked like a spacious couch, and two single beds, air conditioning, fridge, etc, as the images seemed to represent. Instead we found ourselves in a small room, crammed with two single beds, plus a foldable one. After some phone negotiation with the actually decent receptionist, we were given a "deluxe" room, slightly bigger, one king bed and a foldable bed.
However, to our dismay, the room was nowhere near deluxe. No air conditioning, the space for the mini fridge empty, the once white, now gray towels had worn out to transparent patches. The floor and walls were of a depressing, industrial, unfinished looking grey, and the toilet without a hand washing sink, was in a small cubicle, separate from the bathroom.
The advertised restaurant on level 5 was closed even at aprox 8pm when I checked, but it seemed rather unused, and as I noticed through the closed door, in disarray. The "terrace", actually a semi-accessible larger balcony, completely inaccessible in a safe way for a ♿, could be only reached through a window-type door over a tall and wide step.
The hotel building had a ♿access ramp, which completely inappropriately, started literally by a space filled with bin bags, at least two discarded suitcases, and other dumped items.
Hence he "never again" rating.