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Pullman Luang Prabang

5.0 star property
Mountain hotel in Luang Prabang with 3 outdoor pools and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Luang Prabang

Hiking
Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Babysitting

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The price is $188
includes taxes & fees
$171 per night
Jan 7 - Jan 8, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premium)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free cribs/infant beds
TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 710 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free cribs/infant beds
TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free cribs/infant beds
TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free cribs/infant beds
TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

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The price is $110
includes taxes & fees
$100 per night
Jan 8 - Jan 9, 2025
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About the neighborhood

Map
Ban Pong Wanh, Luang Prabang, Louangphabang, 06000

What's nearby

  • Morning Market - 8 min drive - 4.7 km
  • Phousi Hill - 8 min drive - 4.8 km
  • Royal Palace - 8 min drive - 4.9 km
  • Night Market - 8 min drive - 5.0 km
  • Wat Xieng Thong - 10 min drive - 5.8 km

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Joma Bakery Café - ‬7 min drive
  • ‪เฝอจันถนอม - ‬5 min drive
  • ‪QQ Restaurant & Bar - ‬4 min drive
  • ‪Manda de Laos - ‬6 min drive
  • ‪Lotteria - ‬6 min drive

About this property

Pullman Luang Prabang

Bring the kids when you stay at Pullman Luang Prabang in Luang Prabang and they can enjoy the free kids' club. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at L'Atelier, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, French, Lao, Thai

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)
  • Children's menu
  • Children's games
  • Pool toys

What to do

  • Fitness classes
  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Art gallery on site
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Lockers available
  • Banquet hall

Room amenities

Be entertained

  • 43-inch TV

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Dining

L'Atelier - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Junction - Onsite bar. Happy hour is offered. Open 24 hours. Open daily.
H2O - This bar serves lunch only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 9 for children
  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 66 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 11 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Pullman Luang Prabang Hotel
Pullman Luang Prabang (opening Mid Of 2017)
Pullman Luang Prabang (opening December 2016)
Pullman Luang Prabang (opening Late February 2017)
Pullman Luang Prabang Hotel
Pullman Luang Prabang Luang Prabang
Pullman Luang Prabang Hotel Luang Prabang

Frequently asked questions

Does Pullman Luang Prabang offer free cancellation for a full refund?
Yes, Pullman Luang Prabang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Luang Prabang?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Pullman Luang Prabang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pullman Luang Prabang?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Pullman Luang Prabang?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.
What are the check-in and check-out times at Pullman Luang Prabang?
Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Pullman Luang Prabang and nearby?
Have fun with nearby activities like boat tours, hiking, and kayaking. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Pullman Luang Prabang also has 2 bars and a waterslide, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Pullman Luang Prabang?
Yes, L'Atelier offers international cuisine.
Does Pullman Luang Prabang have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Rachael, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The quality of breakfast's food is really terrible. I have lost my iPhone and I'm absolutely sure that was in my room but no one have found it.
Liliana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Resort!
Incredible Resort ! Quite and Authentic! Highly recommended!!
Lobby
Breakfast
Tal, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Hotel has everything one would expect from a Pullman. However it's quite out of town and one needs to take the shuttle to reach the city centre. Major problem for me: airport pick up confirmed but nobody showed up and i had to catch a Taxi.
Sujiro, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

The property’s landscape is extremely beautiful and the stay is very comfortable . The rooms are spacious and very clean. Futhermore the services from all the staff there is exceptional and very helpful especially front desk receptionist ms velra . We would definitely choose to stay here if we visit luang prabang again.
Esther vie nie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel was beautiful and the staff was excellent. I will definitely stay at Pullman on my next visit to Luang Prabang.
Nicholas, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Victor, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 4-night trip
Verified Hotels.com guest review

6/10 Good

Chanvit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chanvit, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The staffs are great and friendly. They are providing excellent services and we have a great time there. There is room for improvement on the mattresses and pillows and the patio’s furniture.
Cindy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Cara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jesse, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Forest, 10-night trip
Verified Hotels.com guest review

2/10 Poor

Hyung kun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tobias, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property and everyone was friendly and helpful.
Verified Expedia guest review

10/10 Exceptional

The property is very clean quiet nice beautiful landscape. Staff is very friendly and helpful. Everything was great in this property.
Soksan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location, 5km out of Luang Prabang centre but the free shuttle service made it really easy! Very friendly staff, nothing was too much trouble and they arranged all of our trips for us. Would definitely stay here again!!!
Jane, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Anil, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel and staff!! i stayed there for 5nights and was really really with the room and the staffs.
Elvin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

An amazing excellent hotel
One of the most beautiful hotels we have stayed in during our 40 years of travelling. There are rice fields and ponds in the hotel's area' lovely plantations and view. So quiet and tranquil. The hotel upgraded us and decorated our room due to our anniversary. They also welcomed us with cakes, fruits and flowers. The staff was helpful and their service was amazing.
MEIR, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing
Wonderful hotel and staff try their best even if they don’t always understand you.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review