Hotel Buena Vista puts you just a 5-minute drive from Matsumoto Castle. You can relax with a drink at the bar/lounge, and the 4 restaurants are nice spots to grab a bite to eat.
Languages
English, Japanese
At a glance
Hotel size
190 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1100 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Offsite
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
4 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Free local shuttle
Working away
2 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Electronic bidet
Free toiletries
Hair dryer (on request)
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1980.00 for adults and JPY 1320.00 for children
Parking
Self parking costs JPY 1100 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Buena Vista Matsumoto
Buena Vista Matsumoto
Hotel Buena Vista Hotel
Hotel Buena Vista Matsumoto
Hotel Buena Vista Hotel Matsumoto
Frequently asked questions
Does Hotel Buena Vista offer free cancellation for a full refund?
Yes, Hotel Buena Vista does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Buena Vista?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Buena Vista?
Yes. Self parking costs JPY 1100 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Buena Vista?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Are there restaurants at or near Hotel Buena Vista?
Yes, there are 4 onsite restaurants.
What's the area around Hotel Buena Vista like?
Hotel Buena Vista is in the heart of Matsumoto, a short 17-minute walk from Matsumoto Castle and 10 minutes' walk from Nawate-Dori.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
Esty
Esty, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Good hotel close to town centre
Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff.
We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger.
Buffet breakfast was superb.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
How do i turn the room lights off?
Great if you are travelling by train. We never got the Buena Vista, weather wasn't great, but enjoyed our stay. Make sure you work out the room light controls, before consuming any alcohol.
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
SATOSHI
SATOSHI, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2024
A lovely town
Pleasant staff. Lovely lobby with delicious desserts. Beds were a bit hard for my liking but that is a personal preference; our friends liked them. Small rooms but typical. Had nice shower. Town is not as tourist friendly as other areas so plan ahead for meals; many places don’t seat foreigners unless you are invited. We are convenience store foods. The American Burger restaurant seated us at lunch though. The castle is amazing and the mountains are spectacular.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2024
Receptionist was fluent in English & helpful in explanation.
Herma
Herma, 1-night trip
Verified Expedia guest review
6/10 Good
Apr 16, 2024
The room was not properly ventilated; it felt very stuffy and the central air was not working properly. Additionally, beds were very uncomfortable- very firm mattress and high firm pillows; bed sheets were also very rough and itchy.
Leena
Leena, 3-night trip
Verified Expedia guest review
6/10 Good
Apr 7, 2024
Vladislav
Vladislav, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 2, 2024
I stay here frequently
William
William, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Jan 29, 2024
I love this property and stay here frequently. Well situated comfortable and fairly priced
The staff are great. Professional and courteous and the breakfast was delicious
William
William, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
Nov 15, 2023
Clean and good services
Ahmad
Ahmad, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 29, 2023
Great!
Balwantray
Balwantray, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2023
Matthew
Matthew, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 29, 2023
peter
peter, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 24, 2023
Cannot remember
Scott
Scott, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 26, 2023
I will definitely stay here again.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 20, 2023
Staff are very helpful. Breakfast is good. Good location. Convenient parking (btw they charged 1100JY) Room condition is fine; the decor is a bit old. The bathtub in one of our room is leaking, but we did not tell then to fix though since it was late and we were tried.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Nov 11, 2022
Lots of restaurant options; lots of convenience stores all over
Daniel
Daniel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2022
Love it
William
William, 2-night trip
Verified Orbitz guest review
8/10 Very Good
Jun 5, 2022
Clean and safe property. It takes about 7minutes to walk there from Matsumoto Station. Breakfast is excellent.
Chieko
Chieko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2021
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2021
No additional comments
LuNiC
LuNiC, 5-night trip
Verified Expedia guest review
8/10 Very Good
Aug 2, 2020
Small room but very clean, spacious bath with good amenities. Conveniently located within 5 minutes walk from the station. Late checkin. Ideal for the man on the go who arrives with a last train, needs a place to sleep and leave super early.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 6, 2020
Nice hotel but we had three people staying in one room and the third “bed” was literally a very hard sofa with some sheets thrown on top. Was quite uncomfortable. Other than that, nice hotel and good location.