You'll be in a fantastic location at Mercure Vienna First, just a 5-minute walk from Stephansplatz and St. Stephen's Cathedral. For a bite to eat, guests can check out VIENNA 1st, which serves breakfast, lunch, and dinner. This boutique hotel is also within just a 10-minute walk of Hofburg Imperial Palace and Spanish Riding School. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Salztorbrücke Tram Stop is 4 minutes and Schwedenplatz U-Bahn is 5 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Parking
Onsite self parking (EUR 32 per day)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
24-hour room service
Snack bar/deli
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Safe-deposit box at front desk
Television in common areas
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
VIENNA 1st - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
Airport shuttle service is offered for an extra charge of EUR 74 per vehicle (roundtrip)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs EUR 32 per day
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna
Frequently asked questions
Does Mercure Vienna First offer free cancellation for a full refund?
Yes, Mercure Vienna First does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Vienna First?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Vienna First?
Yes. Self parking costs EUR 32 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Mercure Vienna First?
Yes, an airport shuttle is available. The charge is EUR 74 per vehicle roundtrip.
What are the check-in and check-out times at Mercure Vienna First?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Vienna First?
No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
What is there to do at Mercure Vienna First and nearby?
Recommended spots to visit include St. Ruprecht's Church (1-min walk) and Schwedenplatz (3-min walk), along with St. Peter's Church (6-min walk) and Jewish Museum (9-min walk).
Are there restaurants at or near Mercure Vienna First?
Yes, there's an onsite restaurant, VIENNA 1st.
What's the area around Mercure Vienna First like?
Mercure Vienna First is in Innere Stadt, a short 4-minute walk from Salztorbrücke Tram Stop and 17 minutes' walk from Vienna Christmas Market.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 24, 2024
Excellent location, friendly and helpful frontdesk
Angeline
Angeline, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Very convenient place , everything around .
Sverlana
Sverlana, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Aug 2, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 11, 2024
Mattress was fair. Pillows need to be replaced....too lumpy. But staff is very friendly, particularly in the restaurant. Location was our main focus and it was great, except we did not like an armed guard standing outside our adjacent building.
Ramin
Ramin, 4-night romance trip
Verified Orbitz guest review
8/10 Very Good
Apr 21, 2024
Breakfast was good. Staff were very polite, friendly and helpful. Didn't much like the red and black painted corridors.
Cornelia
Cornelia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 20, 2024
The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Gary
Gary, 8-night trip
Verified Expedia guest review
8/10 Very Good
Apr 9, 2024
Patricia
Patricia, 3-night trip
Verified Hotels.com guest review
6/10 Good
Mar 24, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2024
Marcus
Marcus, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 23, 2024
Excellent property! Splendid staff!
Harold
Harold, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Dec 26, 2023
The hotel was conveniently located and was easy and quick to walk to a lot of the main sites. The room was spacious and clean. What made this hotel for us was the front desk staff who were so helpful and went above and beyond to help us. Really great customer service.
Sherry
Sherry, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 25, 2023
Nice experience
Marlon
Marlon, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 23, 2023
Lovely hotel. Near to the centre. Friendly staff and was able to leave bags before our airport transfer. Shower was lovely and powerful and bed was comfy. Room was modern and clean.Only slight criticism was that the pillows weren’t comfy.
Lauren
Lauren, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2023
Vanessa
Vanessa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2023
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Matt
Matt, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2023
All staff are very helpful and friendly. We had a pleasant stay.
Chiew Qooi Goh
Chiew Qooi Goh, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 6, 2023
Funky hotel near bars, transport, and all of the major attractions.
Mark
Mark, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2023
Location. Close to centre but in a nice little platz with bars and restos
Adam
Adam, 4-night trip
Verified Expedia guest review
8/10 Very Good
Jun 3, 2023
Laura
Laura, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 20, 2023
Great
april
april, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Apr 26, 2023
Staff was great, especially the young woman that checked us in and worked the evening shift.
We were "upgraded" to a room since we signed up for your
frequent stays. However the room overlooked the bar row and since the rooms a/c wasn't working well, we tried to open the windows BUT way too noisy so it was tough to get a good nights sleep even with the windows closed.
Hotel was very clean though and all the staff was great from front desk, to housekeeping, to wait staff. Thanks
Bill
Bill, 4-night trip
Verified Expedia guest review
8/10 Very Good
Apr 24, 2023
Comfortable stay, decent value for money
We had a one night night here as it was well located for the Vienna to Bratislava boat. the hotel was clean, the room was average size but had a large comfortable bed and the bathroom was very good, with modern fittings and a powerful shower.