Located near a train station, Ace Inn Matsumoto is a great choice for a stay in Matsumoto. Free perks include WiFi, wired internet, and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers say great things about the helpful staff. Public transportation is close by: Matsumoto Station is just 11 minutes by foot.
Languages
English, Japanese
At a glance
Hotel size
158 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Uncovered onsite self parking (JPY 1100.00 per night; includes in/out privileges)
Offsite parking within 328 ft (JPY 1100 per night), from 3:00 PM to 10:00 AM
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
What to do
Hot springs nearby
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Parking
Uncovered self parking costs JPY 1100.00 per night with in/out privileges
Parking is available nearby and costs JPY 1100 per night (328 ft away; open 3:00 PM to 10:00 AM)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Also known as
Ace Inn Matsumoto
Ace Inn
Ace Matsumoto
Ace Inn Matsumoto Hotel
Ace Inn Matsumoto Matsumoto
Ace Inn Matsumoto Hotel Matsumoto
Frequently asked questions
Does Ace Inn Matsumoto offer free cancellation for a full refund?
Yes, Ace Inn Matsumoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Inn Matsumoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ace Inn Matsumoto?
Yes. Self parking costs JPY 1100.00 per night.
What are the check-in and check-out times at Ace Inn Matsumoto?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 10 AM.
Does Ace Inn Matsumoto have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Ace Inn Matsumoto like?
Ace Inn Matsumoto is in the heart of Matsumoto, a short 10-minute walk from Yohashira Shrine and 11 minutes' walk from Matsumoto Performing Arts Center.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 25, 2024
Great price with free hot breakfast and free ticket and shuttle to 4 star Hot spring hotel
Great deal ! I’ll recommend this hotel
Yasuko
Yasuko, 1-night trip
Verified Expedia guest review
4/10 Fair
May 4, 2024
Hôtel basique, chambre très petite, moquette salle, papier peint se détachant du mur, salle de bain miniscule.
Pierre
Pierre, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 15, 2024
Maricar
Maricar, 1-night trip
Verified Expedia guest review
2/10 Poor
Apr 13, 2024
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
Mun Sze
Mun Sze, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 27, 2024
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
Hugh
Hugh, 4-night trip
Verified Expedia guest review
8/10 Very Good
Mar 12, 2024
I like the cost performance.
Hideki
Hideki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 15, 2024
Wonderful, great value. Excellent location.
Meghan
Meghan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 4, 2024
Perfect for an overnight stay
Aris
Aris, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Jan 31, 2024
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.
Taevadesh
Verified Expedia guest review
8/10 Very Good
Jan 25, 2024
Great value stay
Our 1 night stop whilst passing through Matsumoto was best described as great value.
Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2023
Natasha
Natasha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 23, 2023
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 4, 2023
Old but clean and breakfast was free. Very convenient from train station and walking distance from castle.
Donna
Verified Expedia guest review
8/10 Very Good
Jun 6, 2022
Abhijit
Abhijit, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 9, 2020
The breakfast was limited and the breakfast room was impersonal.
Verified traveler
2-night trip with friends
Verified Ebookers guest review
8/10 Very Good
Dec 6, 2019
Cheap and cheerful but dated. Super convenient to the station. Very helpful staff.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 8, 2019
Very nice, but a bit noisy
Hotel is very well located, near the JR line and Bus station. The breakfast which came with the room was most welcome. The room was fine, well-appointed, and up to date. However, the walls are thin, and noises from other rooms are obtrusive.
P Steven
P Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2019
Great location just 2mins from Matsumoto Station. Hotel is clean. Breakfast has mainly various bread selection. Staff is friendly.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 2, 2019
Easy access to transport.
Friendly and very pleasant staff
Lots of food options around the area
DC
DC, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2019
Very good
Very good location
Wee
Wee, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
Jul 7, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2019
Convenient location
PAT HO
PAT HO, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
May 28, 2019
Room clean but small, breakfast was just normal but very near train station