Apart Hotel Riviera - Grimaldi - Promenade des Anglais

City-center aparthotel within walking distance of Promenade des Anglais

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apart Hotel Riviera - Grimaldi - Promenade des Anglais

Terrace/patio
Exterior
View from room
Basic Studio, 1 Double Bed, Corner | Private kitchen | Full-size fridge, microwave, oven, stovetop
Individually decorated, individually furnished, soundproofing

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Kitchen
  • Refrigerator
  • Air conditioning
  • Non-smoking
Main amenities
  • 20 smoke-free apartments
  • Housekeeping (on request)
  • Near the beach
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Library
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Kitchen
  • Television
  • Terrace
  • Coffee/tea maker
  • Elevator
  • Soundproofed rooms
The price is $154
includes taxes & fees
$128 per night
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 28 of 28 rooms

Standard Apartment, 1 living-room, 2 bedrooms, kitchen US06088005181KP

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 427 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Sofa Bed

Standard Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Comfort Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Superior Apartment

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 498 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Double Beds

Standard Apartment, 1 living-room, 1 bedroom, kitchen US0608817S0731

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 391 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Apartment, 1 living-room, 1 bedroom, kitchen, balcony US0608817S0630

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 498 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Apartment, 1 living-room, 2 bedrooms, kitchen US06088005181KP

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 427 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Apartment, 1 living-room, 1 bedroom, kitchen, balcony US0608817S0630

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 498 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Apartment, 1 living-room, 1 bedroom, kitchen, balcony US0608817S0630

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 498 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Comfort Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Standard Apartment, 1 living-room, 1 bedroom, kitchen US0608817S0731

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 391 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Studio, 1 Living-room, kitchenette, balcony 06088003766GT

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 301 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Studio, 1 Living-room, kitchenette, balcony 06088003766GT

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Superior Studio, 1 Living-room, kitchenette, balcony 06088003766GT

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 323 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Murphy Bed

Comfort Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Superior Studio, 1 Living-room, kitchenette, balcony 06088003766GT

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 301 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Classic Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 452 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Sofa Bed

Luxury Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Sofa Bed

Similar properties

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About the neighborhood

Map
37 rue de la Buffa, Nice, Alpes-Maritimes, 06000

What's nearby

  • Place Massena - 4 min walk - 0.4 km
  • Promenade des Anglais - 4 min walk - 0.4 km
  • Avenue Jean Medecin - 5 min walk - 0.5 km
  • Hôtel Negresco - 10 min walk - 0.9 km
  • Port of Nice - 5 min drive - 3.3 km

Getting around

  • Cote d'Azur Airport (NCE) - 19 min drive
  • Nice-Pont-Michel Station - 6 min drive
  • Nice City Station - 10 min walk
  • Parc Imperial Station - 23 min walk
  • Massena Tramway Station - 5 min walk
  • Jean Medecin Tramway Station - 7 min walk
  • Opera - Vieille Ville Tram Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant la Pizza Cresci - ‬2 min walk
  • ‪Taverne Masséna - ‬1 min walk
  • ‪Maison Margaux - ‬3 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Le Magenta RS le Mirador - ‬2 min walk

About this property

Apart Hotel Riviera - Grimaldi - Promenade des Anglais

You'll be in a fantastic location at Apart Hotel Riviera - Grimaldi - Promenade des Anglais, just a 5-minute walk from Promenade des Anglais and Place Massena. Apartments feature bonuses like washing machines, refrigerators, and microwaves. The property is just a short walk to public transportation: Massena Tramway Station is 5 minutes and Jean Medecin Tramway Station is 7 minutes.

Languages

English, French, Italian, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 4:00 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 1:00 PM - 4:00 PM
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
  • If you arrive at the property after hours, you'll need to check in at an alternate location: [26 boulevard victor Hugo 06000 Nice]
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Internet

  • Free WiFi

Parking and transportation

  • Offsite parking within 328 ft (EUR 26 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Espresso maker
  • Coffee/tea maker
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer
  • Free toiletries

Living spaces

  • Library

Entertainment

  • Flat-screen TV with satellite service
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Front desk (limited hours)

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 20 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: EUR 500 per accommodation, per stay
  • A damage deposit of EUR 500 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.43 per person, per night
  • Cleaning fee: EUR 80 per accommodation, per stay (varies per unit)
  • Administrative fee: EUR 1.50 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)
  • Housekeeping is offered for an extra charge

Parking

  • Parking is available nearby and costs EUR 26 per day (328 ft away)

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registry Numbers: US0608817S0731, US06088005181KP, US0608817S0700, US0608817S0630, 0608819S0740, 06088003766GT

Also known as

Apart Hotel Riviera Grimaldi Promenade Anglais Nice
Apart Hotel Riviera Grimaldi Promenade Anglais
Apart Riviera Grimaldi Promenade Anglais Nice
Apart Riviera Grimaldi Promenade Anglais
Apart Hotel Riviera Grimaldi Promenade des Anglais
Apart Riviera Grimal Promena
Apart Hotel Riviera Grimaldi Promenade des Anglais
Apart Hotel Riviera - Grimaldi - Promenade des Anglais Nice

Frequently asked questions

Does Apart Hotel Riviera - Grimaldi - Promenade des Anglais offer free cancellation for a full refund?
Yes, Apart Hotel Riviera - Grimaldi - Promenade des Anglais does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Apart Hotel Riviera - Grimaldi - Promenade des Anglais?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Apart Hotel Riviera - Grimaldi - Promenade des Anglais?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Apart Hotel Riviera - Grimaldi - Promenade des Anglais?
Check-in start time: 1:00 PM; Check-in end time: 4:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
Does Apart Hotel Riviera - Grimaldi - Promenade des Anglais have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and a toaster.
What's the area around Apart Hotel Riviera - Grimaldi - Promenade des Anglais like?
Apart Hotel Riviera - Grimaldi - Promenade des Anglais is in Nice City Centre, a short 5-minute walk from Massena Tramway Station and 4 minutes' walk from Promenade des Anglais.

Reviews

7.0

Good

7.4/10

Cleanliness

7.0/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Fair

Misleading listing
Beware of this property, very misleading - they present as an Apart Hotel but are just a bunch of apartments managed by one company. The directions on the app were misleading. We followed the directions link and it brought us to the square we thought the hotel was in but is clearly not. After trying to find the property that was not there we found another address on the listing and that still was not right. Rang the provided phone number and they directed us to another location where (their office this time). Was met by staff who gave us keys and sent us to yet another location!!! Finally , this time we got to the apartment. The apartment itself was very small and only had a pull-out sofa bed. Also, there was no curtain, blinds or other window covering. The photos on the listing in no way represented the property we were given. Overall, the property listing was incredibly misleading and did not reflect the property we stayed in.
Conrad, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Haiyun, 4-night trip
Verified Hotels.com guest review

6/10 Good

the location of the hotel was great. But the communication for check in was not smooth. The front door to the apartment was so stuck that it's hard to open, only opened when you slide it upwards.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

David, 3-night trip
Verified Expedia guest review

4/10 Fair

I could not access my apartment on arrival due to lack of communication. So as a solo 60 year old woman traveller I was stranded in a French City at night. I had to book into a hotel at a cost of nearly 400E. Expedia have refunded me for that minus first night cost of the apartment. So I’m waiting for Apart Hotel Riviera to refund that. Think I’ll have a battle - but will keep giving bad reviews until I receive the refund, AND I may have to go through the Ombudsman.
Kathryn, 10-night trip
Verified Expedia guest review

8/10 Very Good

Edgar, 2-night trip
Verified Expedia guest review

2/10 Poor

The only good thing I can say was that the apartment was clean. The apartment door was a nightmare, we were blown off for hours by staff. They key for the door only unlocked it half the time, and you had the essentially kick the door to open it and slam it closed to shut it— clearly it’s a issue because there was a sign on the wall saying never to slam the door. I had emailed days prior with our arrival time, but no response and there was no one in the office when we arrived; there was a sign on the door with a phone number to call. They took hours to respond to our messages on WhatsApp— I called 10 times before they finally answered. Staff never responded to our messages about checking out, so we had to leave keys on the table and the door opened and unlocked.
Megan, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Property was well equipped and great location close to promenade supermarket and tram Flat was very clean inside but balcony area was dusty and dirty Communication wasn’t great we were given two addresses to collect the keys from and when we emailed and WhatsApped we didn’t get a response When we arrived the office was closed despite opening hours saying it was open and had to wait nearly half an hour for someone to come with keys
Janet Susan, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Close to everything: promenade, old city, beach, restaurants, patisseries, groceries. Good size apartment for 4 people. Bedrooms faced courtyard so it was very quiet. Well equipped kitchen.
Tetyana, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a pleasure to stay there everything was fantastic Thank you
Glen, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice property, caonfortabe and close to everyting. Beach at 10 mins walk, tram and train 7 minutes walk. We were very happy during the 4 nights we stayed.
Mircea, 4-night family trip
Verified Expedia guest review

2/10 Poor

Check in was complete chaos. They gave us no relevant information, important directions we conveyed verbally, contradicting the written info in the room. We were given 3 hours to check in, and when I told them we couldn’t make it (by 30 minutes). None of the addresses in my check-in info were relevant. I would never recommend this. They need to get their house in order.
Andy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Sandra, 3-night trip
Verified Expedia guest review

4/10 Fair

If you like a gamble stay here
I so wish I’d listened to the previous poor reviews. They describe our exact experience. The location was not where we booked. The arrival process was poor. The map location on hotels we site was blocks away from the booking reference. They have multiple properties and had this property been advertised properly it would have found a much cheaper price point, one that people would be more accepting of. The photo on the booking had a wonderful balcony. Rather our building was covered by construction shade cloth and was not the one in our booking. The air con was in the living area so we had to keep all the doors closed in the kitchen and other rooms to funnel air into the bedrooms. The soap in the bathrooms comprised sachets similar to those you would get ketchup in. I am a very regular traveller with my family and do not stay five star ever, but I do expect to get what I pay for.
Stuart, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Gillian, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was as expected!
Robert, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely appartment in a great location.
Within walking distance to downtown Nice, Old Nice and the seafront. Also near the tram and within walking distance of Gare de Nice Ville. Plenty of supermarkets, restaurants and bars very nearby. Was in very good condition, very clean and contained everything I needed for a week long stay. Also the letting agency were very helpful and friendly and on hand to give help and information.
Fergal, 7-night trip
Verified Hotels.com guest review

6/10 Good

Great location but old beds and apartments
The apartment was old and had a weird smell to it once u walked in from the outside. The location was amazing staying in old town though. The bathroom was good but the beds were very old and falling apart .
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall, a great stay
Check in to the apartment was super smooth, staff was really helpful about local places to eat and things to do. The apartment was right on the beach and waking up to the crystal blue bay was incredible. With the deposit, I was told the deposit was release at the same time as check out, and this seems to have been the case. I bank with Monzo who have unparalleled service, and could refund the held deposit to me immediately when I got confirmation from Apart Hotel Riviera, but I think this caused confusion with the hotel about what I was requesting. I did however finally get the confirmation and everything was sorted. I’d definitely stay again.
Theodore, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Recommended
We got a spacious room but there was no elevator working
Aditya, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Accommodation will vary
The booking made was not where or what I realised it was going to be - it's through a company that has a few apartments they sub-lease. Made it very confusing to find and address took me to the wrong hotel. Not a great start. Apartment itself was ok, neat and compact and some-what clean.
Verified Lastminute guest review

2/10 Poor

Owners and holiday makers badly let down
Espace Victor Hugo had a number of defects: the heavy wooden bed head not fixed,fell over and could have injured us if we'd been in bed! Wall behind was filthy with large patches of damp. Kitchen tap was so wobbly had to hold it to use it. Electric wirings exposed tugged out of the wall. Lavatory/shower situated in glass box only partly frosted in the middle of the flat. Flat stank of smoke in spite of non-smoking policy. We photographed defects and contacted agent. He quickly moved us into Victor Hugo Balcon 2 - better, but still not entirely right. The WIFI couldn't be used because sticker showing password torn and couldn't be read, so ended up standing outside the first flat and using that password.We agreed to this but not very convenient. Couldn't make heating work because it was set to air-conditioning and we hadn't been shown how to alter that. There were no blankets, and the flat was so cold (23-29 Feb) We ended up sitting around the cooker. The bullying tone of contract - "you must fold your bedding and clean the floors otherwise you will be charged" made us worried about getting deposit back.Clearly the same attention had not been given to the flats under their management. To be fair the agent was very polite and did his best in bad circumstances. One of the problems with this booking is that the agent was only available 13-18h which isn't convenient when you want to enjoy your holiday!
Verified Hotels.com guest review

2/10 Poor

1 and half mil
THIS IS NOT A HOTEL is an apartment rental in differents locations of Nice. We got an studio with pull out sofa. The major problem was that in the offer did not showed cleaning fees $58. We arrived from the airport to the location showed in the map, but there was not any hotel. Our taxi driver called the number showed in the reservation and is was told to drive us to the apartment office building. Total taxi bill, back and for, was 55 euros. We wait 1/2 an hour until an apartment was assigned and we walk with one employee several blocks with the luggages until we reach the assigned apartment. We paid the whole bill in the office, but at the apartment we were notified of the choice to paid US 58 or clean our-selves. We told them we are going to clean our selves because it was a very small studio. We took a very good care to clean floors, windows, counters, bathtubs, etc. etc, but latter on we were charged with $58 anyway. We called the number and they told us to send an E-Mail, never answer. Thank to Expedia who took the matter with the pseudo hotel.
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

2/10 Poor

Not a hotel. Nowhere near where the map points to.
I chose my accommodation per location shown on the map on hotels.com site. That was the mistake. Also, this is not a hotel, even tho the title says hotel. It's the "apart" part of the name, which needs to be understood. No, it does not mean apart from something, but refers to apartments. Spread apparently all over the town. Realizing, after calling to "hotel", that I'm nowhere near where I was supposed to be, I requested for cancelling my booking, but both hotels.com and the "hotel" refused. As well, my request to be accommodated close to where the map points to, was refused. Instead, I got an apartment distant from everything, there was no any cafeterias nearby, the closest shop was some half a mile off. If you anyhow consider this option, please note there is nobody there to give you the keys: you have to call to the "hotel" and wait for them to come to you. Prepare for not getting an answer. Also, check-in time shown on the hotels.com site (10am) is not correct: you cannot get the keys until afternoon. I feel cheated.
Verified Hotels.com guest review