Located near a train station, Novotel Basel City is a great choice for a stay in Basel. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff. Public transportation is close by: Bhfeingang Gundeldingen Tram Stop is just 15 minutes by foot.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
145 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (CHF 26 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Playground
Toys
Working away
5 meeting rooms
Computer station
Conference space (2067 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Stocked minibar (select free items)
Coffee/tea maker
Iron/ironing board (on request)
Dryer
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 31 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Self parking costs CHF 26 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel
Frequently asked questions
Does Novotel Basel City offer free cancellation for a full refund?
Yes, Novotel Basel City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Basel City?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per night.
Is parking offered on site at Novotel Basel City?
Yes. Self parking costs CHF 26 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Basel City?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Novotel Basel City?
No, this hotel doesn't have a casino, but Grand Casino Basel (6-min drive) and Casino Barriere De Blotzheim (12-min drive) are both nearby.
What is there to do at Novotel Basel City and nearby?
Novotel Basel City has a fitness center and a garden.
Are there restaurants at or near Novotel Basel City?
Yes, there's an onsite restaurant.
What's the area around Novotel Basel City like?
Novotel Basel City is in Sankt Alban, a short 2-minute walk from Basel University and 16 minutes' walk from Basel Art Museum.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 21, 2024
Jonathan
Jonathan, 6-night trip
Verified Hotels.com guest review
6/10 Good
Sep 22, 2024
It’s really close to the Basel SBB station which makes it super convenient. But the sofa bed provided in the room was extremely uncomfortable
Archana
Archana, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
CLEAN, NEW PROPERTY WITH GOOD CUSTOMER SERVICE
AMARJEET
AMARJEET, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
One of the best novotel i stayed in.
Rohit
Rohit, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Lais
Lais, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 13, 2024
All good.
Everything was good.
Room ok,bathroom ok.
Breakfast not with huge variety but tasty and fresh.
Location very good near tram station just 5 stops to old city and 2 stops from train station.
The only negative was the mattress and especially pillows which were very hard.
Kyriakos
Kyriakos, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2024
…
OSMAN
OSMAN, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
Akshay
Akshay, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
SUPERB HOTEL
Ideal location, all the staff were friendly, good selection of breakfast. tram stop for the centre is across the road and the train station is 10 min. 4francs a day tax is payable.
Helen
Helen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2024
Kristen
Kristen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2024
Slightly overpriced but good hotel and great staff
Conveniently located. Clean and comfortable overall. A bit on the high side for price, particularly considering breakfast is not included. Staff was super friendly and helpful.
Daniel M
Daniel M, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 18, 2024
Breakfast need to be improved. Very Salty..
Kyaw
Kyaw, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2024
M
M, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 8, 2024
Unfortunately 24 hours prior to our stay, we were stranded by law nearby. We notified Expedia and Novotel Basel City Hotel directly to only be told that that we cannot receive a refund, a credit or change the dates of our stay and we were out of luck. We even have documented proof of being stranded. Terrible service and management by all parties while we suffered for days.
Arindam
Arindam, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 6, 2024
Great location and near public transit
Parag
Parag, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 6, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 3, 2024
Patricia
Patricia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2024
Sitti Zayda
Sitti Zayda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 22, 2024
Good transport links, friendly staff and clean rooms
Nazuma
Nazuma, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 2, 2024
Hard pillows
Hotel was clean. Pullout was full size. Mattresses on both beds too hard and pillows too firm . Could not sleep they were so hard. Friends with me had same issue. Overall a great hotel aside from the pillows and mattresses.
Christina
Christina, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Apr 7, 2024
Yeanette
Yeanette, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 5, 2024
Nice hotel and breakfast
HUONG
HUONG, 2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 17, 2024
Standard Novotel. Rooms a little small. Only Nescafé in room.
Jan
Jan, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 29, 2024
Generally Very Good In All Areas
Everything was generally very good, and the service was excellent! The one slightly negative point for me was the lack of choices of the restaurant menu.
Sherin
Sherin, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2024
Excellent breakfast, short walk to transport and restaurants, lovely staff.