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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
City-center San Antonio hotel with outdoor pool

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Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
Outdoor pool
Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing
Reception
Desk, laptop workspace, blackout drapes, soundproofing
Located near Frost Bank Center, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers a refreshing retreat with free self-serve breakfast and an outdoor pool. Take care of work tasks at the business center or stay active in the gym. With helpful staff and convenient perks like laundry facilities, express check-out, coffee/tea in the lobby.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Suites San Antonio Northeast

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
7.2 out of 10, Good, (1000)
The price is $76
includes taxes & fees
$65 per night
Mar 31 - Apr 1
Quality Suites San Antonio Northeast
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About the neighborhood

Map
4639 Rittiman Road, San Antonio, TX, 78218

What's nearby

  • Brooke Army Medical Center - 6 min drive - 5.1 km
  • Frost Bank Center - 8 min drive - 8.7 km
  • Alamo - 10 min drive - 12.1 km
  • San Antonio Zoo and Aquarium - 10 min drive - 9.0 km
  • River Walk - 10 min drive - 12.5 km

Getting around

  • San Antonio International Airport (SAT) - 11 min drive
  • San Antonio Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Kim's Galbi - ‬4 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

At Best Western Windsor Pointe Hotel & Suites-Frost Bank Center, you'll be within a 10-minute drive of Frost Bank Center and Alamo. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, San Antonio Zoo and Aquarium and Pearl District are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (16 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free self-serve breakfast each morning 5:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 42-inch Smart TV
  • Premium digital channels
  • First-run movies
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Policies

Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Is there a pool at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center and nearby?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has an outdoor pool and a fitness center.

What's the area around Best Western Windsor Pointe Hotel & Suites-Frost Bank Center like?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center puts you in Park Village, in the heart of San Antonio. Popular attractions include Frost Bank Center, which is 8 minutes away by car.

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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

It’s a nice hotel for the price.
It’s a nice hotel for the price. I woke up with my back hurting every day so I wish the beds would be better. The rooms are roomy and everything worked great. They did however only come make our bed one time when we were there. We were there for three days.
Priscella, 3-night trip

10/10 Exceptional

Great stay
Aubrey, 3-night trip

10/10 Exceptional

Clean and friendly staff.
ABRIL, 2-night trip

10/10 Exceptional

Great Stay
Reginald, 1-night trip

10/10 Exceptional

Is accessible to all exits
Osafona, 10-night trip

10/10 Exceptional

Concert Bound
I wanted a hotel close to the Frost Bank Center because I was attending a concert. We stayed in a really big room- there were 5 in my group. The receptionist was very nice. The room was clean. Overall a good stay.
Rhonda, 1-night trip

10/10 Exceptional

Loved it
Kenera, 4-night trip

10/10 Exceptional

Great hotel
John, 1-night trip

10/10 Exceptional

Staff very friendly
Shannah, 1-night trip

8/10 Very good

I had a good stay in this hotel. Will stay again
mohammad, 2-night trip

2/10 Poor

The area was bad. The breakfast was terrible
Alex, 4-night trip

10/10 Exceptional

Really nice Hotel clean staff very friendly
Carolyn, 3-night trip

4/10 Fair

Manager was helpful but rooms were tired and old, smelled a bit. Had to change to a smaller room due to TV and hair dryer not working. Wouldn't stay again.
Carmine, 4-night trip

8/10 Very good

The hotel rooms are clean. Areas like pool and gym are small but clean too. Breakfast so basic. Need to add some fruits ti the menu.
George, 2-night trip

8/10 Very good

We had no complaints.
Lidia, 3-night trip

10/10 Exceptional

Best Western Frost center
Everything was top notch. Service was excellent.
Donald, 2-night trip

8/10 Very good

Very busy street, if needed a Uber/Lyft they may not come to pick you up
Jasmin, 3-night trip

4/10 Fair

Room was a good size and bed was good but tv wouldn’t work.
Angel, 2-night trip

10/10 Exceptional

Was a great stay.
Larry, 2-night trip

6/10 Good

Location was great!
Katrina, 2-night trip

10/10 Exceptional

It was ok, had homeless people around
Felecia, 2-night trip

2/10 Poor

The room smell like urine we literally slept with the window open and the person at the front desk told me “we can spray something or give you your money back” but they charge 40usd for early check in breakfast 6AM-9AM are you kidding? Do yourself a favor and get a room somewhere else (room 310 FYI)
Andres, 1-night trip

8/10 Very good

It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
Otis, 3-night trip

6/10 Good

The staff was AMAZING and very kind. However the hallways were stuffy and muggy and the pull out bed mattress was horrible. The breakfast was not very good. But seriously the staff here is super sweet and wonderful.
Nicolette, 2-night trip

2/10 Poor

Terrible experience
We will NEVER stay at a Beat Western again. Here’s why: 1. The hotel was filthy from the moment we walked though the front doors. 2. Our bathroom had a ceiling and wall that had fresh texture and was unpainted. I made the reservation 2 weeks prior to our stay. Could we not be placed in another room? 3. If you prefer a warm shower, then you’re in luck. NO hot water. 4. We asked for another blanket and bed sheet, and were told “no, the room came with all the amenities we needed.” We explained our son was going to sleep on the couch and needed these linens. Again told no. We had 2 flat sheets on our bed with a very thin blanket in between the sheets. No comforter or even a nicer, thick blanket. Gave a sheet to our son to use on the couch. Totally ridiculous! 5. Walls must be really thin or no insulation. We heard hall nosie/outside noise all night. 6. Tried multiple times to put wall unit on “constant fan” to block out above mentioned noise. Nope. Gave up trying. We were in town for stock show and our son was showing a pig. We were exhausted from having been up almost 24 hours and ready for a good night sleep. Your hotel failed to meet this expectation and was quite expensive for the service provided.
John, 1-night trip