Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
City-center San Antonio hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing
Outdoor pool
Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is $76
includes taxes & fees
$65 per night
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 11 of 11 rooms

Suite, Multiple Beds, Non Smoking, Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 King Beds

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hair dryer
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hair dryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hair dryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Shower/tub combination
Private bathroom
  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Shower/tub combination
  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4639 Rittiman Road, San Antonio, TX, 78218

What's nearby

  • Brooke Army Medical Center - 6 min drive - 5.1 km
  • Frost Bank Center - 8 min drive - 8.7 km
  • Alamo - 10 min drive - 12.1 km
  • San Antonio Zoo and Aquarium - 10 min drive - 9.0 km
  • River Walk - 10 min drive - 12.5 km

Getting around

  • San Antonio International Airport (SAT) - 11 min drive
  • San Antonio Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Kim's Galbi - ‬4 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

At Best Western Windsor Pointe Hotel & Suites-Frost Bank Center, you'll be within a 10-minute drive of Alamo and Frost Bank Center. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, Pearl District and Shops at Rivercenter are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 54 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 5:30 AM
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (16 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free self-serve breakfast each morning 5:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 42-inch Smart TV
  • Premium digital channels
  • First-run movies
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Policies

Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Is there a pool at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center and nearby?
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has an outdoor pool and a fitness center.
What's the area around Best Western Windsor Pointe Hotel & Suites-Frost Bank Center like?
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center puts you in Park Village, in the heart of San Antonio. Popular attractions include Alamo, which is 10 minutes away by car.

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

lupita, 2-night trip
Verified Hotels.com guest review

2/10 Poor

My stay was okay. There were stains on the wall and I had to go to housekeeper to give me toilet paper because it wasn’t stocked up. The shower curtain had black spots on it when I got there, and they charged ME $30 for a stained shower curtain. They did not want to fix their mistake claiming they never leave anything stained when in fact it was stained otherwise I wouldn’t be complaining about! It would have been different if we were the ones who did but we weren’t! All they said was that it was the housekeepers word against mine when I know what I saw when I got there and there’s no way any of us could have left those stains in the first. SMH. It’s just not right and I think they should have resolved it the right way instead of taking my money for something they didn’t do. Trash.
Natalie M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josue, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Stayed 2 nights. First night I realized the tv didn’t work but it was already late so I told staff it was ok that night. 2nd day finally got tv but it only would give me 1 Channel, I never told them about it because I was busy. Rooms clean and comfy just really dark. Location was perfect for getting something to eat. Overall I would give a 4 for the price.
Pamela, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
Otis, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jazz, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best Western Frost center
Everything was top notch. Service was excellent.
Donald, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Alec, 2-night trip
Verified Expedia guest review

8/10 Very Good

I had a good stay in this hotel. Will stay again
mohammad, 2-night trip
Verified Expedia guest review

6/10 Good

Bobby, 4-night trip
Verified Expedia guest review

6/10 Good

Not the place wheeler I come back again.
YENISEY, 3-night family trip
Verified Expedia guest review

6/10 Good

The staff was AMAZING and very kind. However the hallways were stuffy and muggy and the pull out bed mattress was horrible. The breakfast was not very good. But seriously the staff here is super sweet and wonderful.
Nicolette, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Cory, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ditti
Christopher, 1-night family trip
Verified Orbitz guest review

8/10 Very Good

Karissa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
John, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Eric, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Janeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was ok, had homeless people around
Felecia, 2-night business trip
Verified Expedia guest review

8/10 Very Good

Morgan, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

When checking in the front desk girl was really nice and informative. The room however was a different story it was clean but smelt heavily of cigarettes which I reserved a nonsmoking room and smelt like an ashtray. We didn’t even try the breakfast due to the fact of the reviews mentioned before.
Susan, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Large cockroaches in the bathroom for two nights (out of 3) and tiny bugs on the floor in the bathroom. Ac did not work in the building only in the rooms. Would not stay there again. Also side door was unlocked and i told the person working at the front desk
Misti, 3-night family trip
Verified Expedia guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

TreyVon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Really nice Hotel clean staff very friendly
Carolyn, 3-night family trip
Verified Expedia guest review