San Antonio Zoo and Aquarium - 10 min drive - 9.0 km
River Walk - 10 min drive - 12.5 km
Getting around
San Antonio International Airport (SAT) - 11 min drive
San Antonio Station - 10 min drive
Restaurants
McDonald's - 3 min walk
Whataburger - 1 min walk
Cracker Barrel - 5 min walk
Church's Texas Chicken - 6 min drive
Kim's Galbi - 4 min walk
About this property
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
At Best Western Windsor Pointe Hotel & Suites-Frost Bank Center, you'll be within a 10-minute drive of Alamo and Frost Bank Center. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, Pearl District and Shops at Rivercenter are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
54 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in/out available
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (16 years old and younger) not allowed
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free self-serve breakfast each morning 5:00 AM–9:00 AM
Coffee/tea in a common area
Water dispenser
Working away
Business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
An outdoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Closed captioned TV
Visual fire alarm
Lever door handles
Room amenities
Be entertained
IPod docking station
42-inch Smart TV
Premium digital channels
First-run movies
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Fan
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Policies
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center
Frequently asked questions
Is there a pool at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center and nearby?
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has an outdoor pool and a fitness center.
What's the area around Best Western Windsor Pointe Hotel & Suites-Frost Bank Center like?
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center puts you in Park Village, in the heart of San Antonio. Popular attractions include Alamo, which is 10 minutes away by car.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
Nov 8, 2024
lupita
lupita, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 22, 2024
My stay was okay. There were stains on the wall and I had to go to housekeeper to give me toilet paper because it wasn’t stocked up. The shower curtain had black spots on it when I got there, and they charged ME $30 for a stained shower curtain. They did not want to fix their mistake claiming they never leave anything stained when in fact it was stained otherwise I wouldn’t be complaining about! It would have been different if we were the ones who did but we weren’t! All they said was that it was the housekeepers word against mine when I know what I saw when I got there and there’s no way any of us could have left those stains in the first. SMH. It’s just not right and I think they should have resolved it the right way instead of taking my money for something they didn’t do. Trash.
Natalie M
Natalie M, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Josue
Josue, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 26, 2024
Stayed 2 nights. First night I realized the tv didn’t work but it was already late so I told staff it was ok that night. 2nd day finally got tv but it only would give me 1 Channel, I never told them about it because I was busy. Rooms clean and comfy just really dark. Location was perfect for getting something to eat. Overall I would give a 4 for the price.
Pamela
Pamela, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 20, 2024
It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
Otis
Otis, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Jazz
Jazz, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2024
Best Western Frost center
Everything was top notch. Service was excellent.
Donald
Donald, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 5, 2024
Alec
Alec, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 5, 2024
I had a good stay in this hotel. Will stay again
mohammad
mohammad, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 5, 2024
Bobby
Bobby, 4-night trip
Verified Expedia guest review
6/10 Good
Aug 3, 2024
Not the place wheeler I come back again.
YENISEY
YENISEY, 3-night family trip
Verified Expedia guest review
6/10 Good
Aug 2, 2024
The staff was AMAZING and very kind. However the hallways were stuffy and muggy and the pull out bed mattress was horrible. The breakfast was not very good. But seriously the staff here is super sweet and wonderful.
Nicolette
Nicolette, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 25, 2024
Cory
Cory, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Ditti
Christopher
Christopher, 1-night family trip
Verified Orbitz guest review
8/10 Very Good
Jul 17, 2024
Karissa
Karissa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Great hotel
John
John, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 7, 2024
Eric
Eric, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2024
Janeth
Janeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 27, 2024
It was ok, had homeless people around
Felecia
Felecia, 2-night business trip
Verified Expedia guest review
8/10 Very Good
Jun 23, 2024
Morgan
Morgan, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Jun 23, 2024
When checking in the front desk girl was really nice and informative. The room however was a different story it was clean but smelt heavily of cigarettes which I reserved a nonsmoking room and smelt like an ashtray. We didn’t even try the breakfast due to the fact of the reviews mentioned before.
Susan
Susan, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Jun 18, 2024
Large cockroaches in the bathroom for two nights (out of 3) and tiny bugs on the floor in the bathroom.
Ac did not work in the building only in the rooms.
Would not stay there again.
Also side door was unlocked and i told the person working at the front desk