4/10 Fair
Sep 25, 2024
My family and I waited over an Hour or more just to check in even though check in time was at 2 o'clock we weren't seen until 3 there was NO ONE at the reception expect a number to call on door. My partner had to call and contacted the owner/reception multiple times and we were not the only people waiting to be checked in.
The hotel is adjoin with a restaurant and we had to check in at the restaurant desk not reception and then had to change rooms as out tv screen did not work.
The rooms were pleasant enough and no real issue or complaints there but overall just a bit of a headache to stay as it felt unprofessional.
Taylor
Taylor, 1-night family trip
Verified Wotif guest review