Mackay Enertainment and Convention Centre - 18 min walk - 1.6 km
Caneland Central - 18 min walk - 1.6 km
Mackay Base Hospital - 3 min drive - 2.3 km
Bluewater Lagoon - 3 min drive - 2.9 km
Harrup Park - 3 min drive - 2.5 km
Getting around
Mackay, QLD (MKY) - 6 min drive
Mackay Station - 5 min drive
Nabilla Station - 19 min drive
Mapalo Station - 25 min drive
Restaurants
The Coffee Club - 20 min walk
KFC - 9 min walk
Hungry Jack's - 19 min walk
Austral Hotel - 18 min walk
Red Rooster - 18 min walk
About this property
Casa Nostra Motel Mackay
Casa Nostra Motel Mackay is a great choice for a stay in Mackay. Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking, and mountain biking are nearby.
Languages
English
At a glance
Hotel size
21 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Late check-out subject to availability
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Traveling with children
Pool gate
What to do
Beach nearby
Access to nearby health club
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Snorkeling nearby
Ziplining nearby
Working away
Meeting room
Conference space (30 square feet)
Services
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Outdoor furniture
Walkway to water
Room amenities
Be entertained
55-cm Smart TV
Premium digital channels
Streaming services
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Laundry detergent
Sleep well
Premium bedding
Pillowtop mattress
Freshen up
Shared bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Mini-fridge
Freezer
Microwave
Toaster
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 percent
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Casa Nostra Mackay
Casa Nostra Motel Mackay Motel
Casa Nostra Motel Mackay West Mackay
Casa Nostra Motel Mackay Motel West Mackay
Frequently asked questions
Does Casa Nostra Motel Mackay offer free cancellation for a full refund?
Yes, Casa Nostra Motel Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Nostra Motel Mackay?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Casa Nostra Motel Mackay?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Nostra Motel Mackay?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Nostra Motel Mackay?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Casa Nostra Motel Mackay and nearby?
Have fun with nearby activities like cycling, fishing, and hiking. Additional recreation nearby includes spelunking, ecotours, and hunting. Enjoy a swim in the outdoor pool or use the motel's other amenities, which include a garden and access to a nearby health club.
What's the area around Casa Nostra Motel Mackay like?
Casa Nostra Motel Mackay is in West Mackay, a short 6-minute drive from Mackay, QLD (MKY) and 18 minutes' walk from Mackay Enertainment and Convention Centre.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 30, 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Kevin
Kevin, 4-night trip
Verified Hotels.com guest review
6/10 Good
Sep 7, 2024
Matthew
Matthew, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Jun 26, 2024
Convenient and quiet accommodation.
Juanita
Juanita, 6-night trip with friends
Verified Wotif guest review
2/10 Poor
May 30, 2024
I didn't stay here booked room n upon arrival said he don't take refunds nbthat he canceled my booking and am still waiting of
David
Verified Wotif guest review
2/10 Poor
Apr 17, 2024
I just had emergency surgery at the Mackay hospital was about to go to the motel when they called me and said I had to get back onto Expedia to get my refund back because they had double booked the room so I tried calling tried email could not get on to anyone at all I had to arrange a room else and to say I was pissed off is a understatement so someone better call me and sort out my refund.
Zachary
Zachary, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Apr 9, 2024
Fantastic nice and comfortable beds, staff went above and beyond. Room nice and tidy and clean, this is the second time I've stayed now and will definitely stay again
Giuseppe
Giuseppe, 1-night family trip
Verified Wotif guest review
6/10 Good
Mar 30, 2024
Adequate for the price charged! No complaints!
Karin
Karin, 3-night trip
Verified Wotif guest review
10/10 Exceptional
Oct 26, 2023
It is on a very busy road.
Ronald
Ronald, 5-night trip
Verified Lastminute guest review
4/10 Fair
Sep 18, 2023
Very noisey place , also insects like ants etc through the room .
Richard
Richard, 2-night business trip
Verified Wotif guest review
10/10 Exceptional
Aug 31, 2023
Nice people
Stephen
Stephen, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Aug 28, 2023
Great location, easy access from main road
michael
michael, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2023
Lesley
Lesley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 2, 2023
Jessica
Jessica, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
Jun 22, 2023
Very clean facility, quiet environment. Fantastic value venue.
John
John, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Jun 5, 2023
Wenmei
Wenmei, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 2, 2023
Very convenient, close to bus stop, shops, and highway. Nice staff very polite and welcoming.
Tekee
Tekee, 1-night trip with friends
Verified Wotif guest review
6/10 Good
May 17, 2023
The room was renovated and very nice, A bit impractical to have the basin outside the bathroom and the small step up to the wet area is a tripping hazard. Although the room was very clean, there were tiny ants everywhere. I told the receptionist this and she didn't seem interested.
The same receptionist charged me on arrival saying Expedia hadn't passed on payment for the room. This was refunded when I produced email evidence of payment. I think the receptionist is in the wrong line of work. She didn't smile once during our interactions. Not very welcoming and I wouldn't stay here again.
Ann
Ann, 1-night trip
Verified Expedia guest review
6/10 Good
Apr 27, 2023
Property ok staff on duty very ordinary
Leanne
Leanne, 1-night romance trip
Verified Wotif guest review
6/10 Good
Apr 10, 2023
Kelly
Kelly, 3-night trip
Verified Wotif guest review
4/10 Fair
Mar 28, 2023
Bed was too hard and uncomfortable
Marlene Jennifer
Marlene Jennifer, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 24, 2023
Friendly and helpful at reception. Great bed and facilities and very clean
Donna
Donna, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Mar 7, 2023
The room was very clean and comfortable with new fittings. Lovely to be greeted with a welcoming smile and chat
Donna
Donna, 1-night trip
Verified Wotif guest review
6/10 Good
Jan 27, 2023
Friendly staff. Very new and tidy. And quiet. A few things to remedy. Shower needs fixing. The slightest turn the wrong way goes from freezing to scalding (replace shower head). The beds are very hard (install a pillow top protector). A curfew of 8.00pm (not sure how you tell people they can’t go outside after a certain time). And finally, use a dish and you get billed $50 for cleaning (but where do you wash up? Bathroom sink?)
John
Verified Wotif guest review
8/10 Very Good
Dec 12, 2022
Clean and convenient motel. The room was well equiped for our family's short stay.