When we checked in, the AC was off. Even after running it for several hours with the temperature set below 70 degrees, it took a considerable amount of time for the room to cool down to 70 degrees. Additionally, the room only had hand towels, with no full-size towels available.
Despite running the bathroom fan and AC continuously, the room remained stuffy, making our stay very uncomfortable.
The pool was dirty, making it unsuitable for our child to swim. There was no plastic bag for the ice bucket and no trash bags provided. None of the water filters or fountains were working, forcing us to go to Walmart to buy drinking water.
The fridge was warm when we checked in, which was particularly problematic since my wife has medication that needs to be refrigerated. I had to get ice from the ice machine, but since there was no machine on our floor, I had to go down to the first floor multiple times.