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The Metropolitan Hotel

3.0 star property
Mackay hotel with restaurant

Choose dates to view prices

Photo gallery for The Metropolitan Hotel

Lunch and dinner served
Lunch and dinner served
Standard Room | Iron/ironing board
Front of property
Food and drink

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Free parking
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Limited hour front desk
  • Banquet hall
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
The current price is $69
includes taxes & fees
$62 per night
Mar 9 - Mar 10

Room options

View all photos for Standard Room

Standard Room | Iron/ironing board

Standard Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
17 Gordon Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 13 min walk
  • Bluewater Lagoon - 17 min walk
  • Caneland Central - 18 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay, QLD (MKY) - 8 min drive
  • Mackay Station - 10 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬7 min walk
  • ‪Palace Hotel - ‬7 min walk
  • ‪Burger Urge - ‬3 min walk
  • ‪Jamaica Blue - ‬8 min walk
  • ‪Hog's Breath Cafe - ‬8 min walk

About this property

The Metropolitan Hotel

Enjoy your visit to Mackay with a stay at The Metropolitan Hotel. Guests looking for a bite to eat can check out The Metropolitan, which serves lunch and dinner.

Languages

English

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

What to do

  • Pool table

Services

  • Front desk (limited hours)

Facilities

  • ATM/banking
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

The Metropolitan - This bistro serves lunch and dinner.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Metropolitan Hotel Mackay
Metropolitan Mackay
Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel
The Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel Mackay

Frequently asked questions

Does The Metropolitan Hotel offer free cancellation for a full refund?

Yes, The Metropolitan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Metropolitan Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Metropolitan Hotel?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at The Metropolitan Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge. Contactless check-out is available.

Are there restaurants at or near The Metropolitan Hotel?

Yes, there's an onsite restaurant, The Metropolitan.

Does The Metropolitan Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Metropolitan Hotel like?

The Metropolitan Hotel is a short 13-minute walk from Mackay Enertainment and Convention Centre and 17 minutes' walk from Bluewater Lagoon.

Reviews

7.6

Good

7.4/10

Cleanliness

7.4/10

Staff & service

9.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Very clean,convenient to shops
Katherine, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Lovely staff great stay
Rhonda, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Would be ideal for a smoker..
Would rate this one 2.5 ☆'s. Location was a plus thou near the bus stop.
1-night trip
Verified Hotels.com guest review

6/10 Good

Staff were friendly. Close to facilities.
It was ok. Very buget friendly. Staff were friendly. Not recommended for single women.
Verified Wotif guest review

8/10 Very Good

Good country pub in the middle of Mackay.
It was wonderful to find a great value pub Accom in the middle of Mackay. Excellent value for money and also great food as well.
Verified Wotif guest review

8/10 Very Good

Centre of town, excellent value..
As a retiree one has to be careful and watch the pennies, this hotel ticks all the accomodation boxes with no compromise ..
Verified Wotif guest review

4/10 Fair

Service leaves a lot to be desired
Would not recomend this hotel , no lights on entrance stairs, 2 lights in room not working, staff very rude when I required about my security deposit re enburstment, cheep and nasty, plenty better places to stay for a little more money.
Verified Expedia guest review

8/10 Very Good

Served the purpose for the type of accommodation required
Verified Hotels.com guest review

8/10 Very Good

Excellent location to Center of town, short walk t
I found the staff very friendly and willing to assist at all times. The food menu in the hotel is varied and also to an excellent standard. Well worth eating there.
Verified Wotif guest review

8/10 Very Good

Good position, great food.
We found it great value for money although the rooms lacked any eating utensils, the in house food was very nice. We will definitely stay there again.
Verified Wotif guest review

8/10 Very Good

Basic room close to the CBD
Basic room that was good value for the money. Comfortable mattress, clean linen, spotless shower and vanity sink. Stayed a couple of days and the room was serviced every day. Easy check in through the bar area. You can check out early despite what other reviews indicate.
Verified Expedia guest review

8/10 Very Good

Close to cbd and great meals.
A good old pub Accom with excellent meals and friendly staff. Very well priced overall.
Verified Wotif guest review

6/10 Good

Centrally located close to everything..
Excellent value, meals were tasty and inexpensive,clean and tidy and accessible to most facilities...i'll be back!
Verified Wotif guest review

4/10 Fair

You get what you pay for.
Very cheap accommodation, but it shows. Room was tidy enough, however stains on sheets/carpet. Most lights didn't work (including fire escape) and tv remote had no batteries. It's okay if you're just looking for somewhere to sleep.
Verified Wotif guest review

8/10 Very Good

Quiet and friendly
Just passing through great service and very convenient location.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

Nice and tidy hotel.
It was a nice stay in a comfortable, clean and nice hotel. It was nothing special but got to stay in.
Verified Wotif guest review

6/10 Good

Correct for a small budget, but wifi is missing
Contrary to the booking, there are NO family rooms for 4 people. AVOID room 7, which is terrible. Finally we were given two consecutive double bedrooms which were ok. Especillay for a such small price. NO WIFI, and television doesn't work. Nice staff, anyway. Rooms are clean.
Verified Hotels.com guest review

4/10 Fair

Overnight pitstop
We struggled to find the entrance to the hotel and eventually discovered this was through the bar as there was no reception. The emphasis was clearly on the slot machines and bar. The barmaid checked us in. The room was dingy and small but it was clean. My partner said it was as close to hostel type accommodation as it was possible to get but still label itself a hotel. We ate there, in the bar. The food was good but could have been hotter. Just about OK for one night.
Verified Hotels.com guest review

2/10 Poor

Don't stay here!
Terrible, No hot water, tv reception was so bad I couldn't watch anything. Aircon did not work properly, it is above a pub if you need to sleep don't stay here, after paying full price before arriving they wanted to charge $200 to my credit card and said it would not be charged back for at least 4 days.......
Verified Hotels.com guest review

6/10 Good

It was easy to book in and the rooms were clean. Our tv didnt work but wasnt to much of a bother as we were only there one night.
Verified Hotels.com guest review

4/10 Fair

Cheap. You get what you pay for.
The beds were clean and comfy but that's about it. Ok if you just want somewhere to sleep then move on.
Verified Wotif guest review

8/10 Very Good

Clean hotel, not noisy during the week
Clean, simple room. Comfortable stay with good air-conditioning.
Verified Wotif guest review

8/10 Very Good

Very convenient,walk to restaurants,all you need!
20 metres from a Motel which was 3 times the price..rather have the difference in my pocket!
Verified Wotif guest review

8/10 Very Good

Ok good value
Needed a night on a Budget
Verified Hotels.com guest review