Located near Orchard Road, Pan Pacific Serviced Suites Orchard, Singapore offers a warm welcome with an on-site shopping mall and airport shuttle. Unwind at the spa tub or steam room then relax by the outdoor pool or children's pool with sun loungers.
Bugis Street Shopping District - 3 min drive - 2.3 km
Mustafa Centre - 4 min drive - 3.2 km
Marina Bay Sands Casino - 6 min drive - 4.3 km
Getting around
Seletar Airport (XSP) - 22 min drive
Singapore Changi Airport (SIN) - 29 min drive
Senai International Airport (JHB) - 66 min drive
Batam Batu Besar (BTH-Hang Nadim) - 22.7 miles/36.6 km
Kempas Baru Station - 33 min drive
JB Sentral - 37 min drive
Somerset Station - 1 min walk
Orchard Station - 11 min walk
Dhoby Ghaut Station - 12 min walk
Airport shuttle (surcharge)
Restaurants
Jibiru Japanese Craft Beer Bar - 2 min walk
Starbucks - 2 min walk
Marché - 2 min walk
Tripleone Somerset - 1 min walk
Hvala - 1 min walk
About this property
Pan Pacific Serviced Suites Orchard, Singapore
At Pan Pacific Serviced Suites Orchard, Singapore, you'll be just a 5-minute drive from Orchard Road and Bugis Street Shopping District. Guests can relax at the hot tub, work out at the 24-hour fitness center, or grab a bite to eat at the coffee shop/cafe. An outdoor pool and a steam room are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. The property is just a short walk to public transportation: Somerset Station is steps away and Orchard Station is 11 minutes.
Languages
Chinese (Mandarin), English, Filipino, French, Malay
At a glance
Property size
126 apartments
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited (max 1 space per unit)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Hot tub
Steam room
Internet
Free WiFi
Parking and transportation
Free covered self parking on site
Wheelchair-accessible parking available
Limited onsite parking (max 1 space per unit)
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Children's pool
Babysitting (surcharge)
Kitchenette
Refrigerator
Stovetop
Microwave
Coffee/tea maker
Ice maker
Cookware/dishes/utensils
Freezer
Toaster
Dining
Buffet breakfast available for a fee weekdays 6:00 AM–10:30 AM: SGD 25 per person
1 restaurant and 1 coffee shop/cafe
Bedrooms
Bed sheets provided
Rollaway/extra beds: SGD 98.10 per night
Bathrooms
Designer toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Towels provided
Slippers
Shampoo
Toilet paper
Bidet
Soap
Bathrobes
Living spaces
Living room
Dining room
Library
Entertainment
40-inch LCD TV with cable service
Pool or billiards table
Pay movies
Outdoor areas
Terrace
Garden
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Pool access ramp on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchairs available on site
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Local maps
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Laptop-compatible safe
Location highlights
Near a metro station
In the shopping district
In the city center
Things to do
24-hour fitness center
Shopping mall on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
126 rooms
16 floors
1 building
Built in 2008
No plastic coffee stirrers
Fees & policies
Refundable deposits
Deposit: SGD 1000.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 25 per person
Airport shuttle service is offered for an extra charge of SGD 96.30 per vehicle
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for SGD 98.10 per night
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Pan Pacific Serviced
Pan Pacific Serviced Suites Hotel
Pan Pacific Serviced Suites Hotel Singapore
Pan Pacific Serviced Suites Singapore
Pan Pacific Suites
Pan Pacific Serviced Suites Beach Road, Singapore
Pan Pacific Serviced Suites Orchard Singapore Apartment
Pan Pacific Serviced Suites Apartment
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard, Singapore Singapore
Pan Pacific Serviced Suites Orchard, Singapore Aparthotel
Frequently asked questions
Does Pan Pacific Serviced Suites Orchard, Singapore offer free cancellation for a full refund?
Yes, Pan Pacific Serviced Suites Orchard, Singapore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pan Pacific Serviced Suites Orchard, Singapore?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pan Pacific Serviced Suites Orchard, Singapore?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pan Pacific Serviced Suites Orchard, Singapore?
Yes, there's free self parking. Onsite parking is limited (max 1 space per unit).
Is airport shuttle service offered by Pan Pacific Serviced Suites Orchard, Singapore?
Yes, an airport shuttle is available. The charge is SGD 96.30 per vehicle.
What are the check-in and check-out times at Pan Pacific Serviced Suites Orchard, Singapore?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Pan Pacific Serviced Suites Orchard, Singapore and nearby?
Pan Pacific Serviced Suites Orchard, Singapore has an outdoor pool and a 24-hour fitness center, as well as a hot tub and a garden.
Are there restaurants at or near Pan Pacific Serviced Suites Orchard, Singapore?
Yes, there's an onsite restaurant.
Does Pan Pacific Serviced Suites Orchard, Singapore have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Pan Pacific Serviced Suites Orchard, Singapore like?
Pan Pacific Serviced Suites Orchard, Singapore is in Orchard, a short 1-minute walk from Somerset Station and 5 minutes' walk from Orchard Road.
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Pan Pacific Serviced Suites Orchard, Singapore Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 27, 2024
This was a great place to stay. It is ideally located on Orchard Road, with an MRT and plenty of food right next door. The reception staff were lovely and they provide a good breakfast. Best coffee was at the Providore just up the street. We will happily stay here again.
Garth
Garth, 7-night trip
10/10 Exceptional
May 20, 2024
Good location
Sibo
Sibo, 6-night trip
10/10 Exceptional
Oct 11, 2024
Enjoyed our stay at Pan Pacific Service suites. Orchard Singapore. It was right in the centre easy shopping, staff very polite and always helpful and respected our needs. We had a late checkout as our flight back to England was at 20:55 and we were never charged for this. Overall we loved it and one day we will be back.
Devika
Devika, 7-night trip
8/10 Very good
Feb 19, 2024
A great location which is easily assessible to public transport and shops. Supporting staffs are very nice, but sorry to say that staffs in the reception are cold and not very helpful.
Tsz Kwan Phoebe
Tsz Kwan Phoebe, 7-night trip
10/10 Exceptional
Dec 4, 2024
Paul
Paul, 6-night trip
8/10 Very good
Oct 22, 2022
Andrew
Andrew, 14-night trip
10/10 Exceptional
Jul 15, 2022
Soo Thiam
Soo Thiam, 15-night trip
10/10 Exceptional
May 20, 2022
David
David, 12-night trip
8/10 Very good
Jul 15, 2020
Verified traveler
12-night trip
8/10 Very good
Feb 9, 2020
jorma
jorma, 6-night trip
6/10 Good
Jan 29, 2020
Room condition is old.
DARREN
DARREN, 12-night trip
8/10 Very good
Dec 10, 2019
Perfect location
We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Bev
Bev, 6-night trip
10/10 Exceptional
Oct 28, 2019
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Mr.Black
Mr.Black, 6-night trip
10/10 Exceptional
Oct 1, 2019
Definitely worth a stay
Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Paul
Paul, 11-night trip
6/10 Good
Sep 30, 2019
The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
S.G
S.G, 6-night trip
10/10 Exceptional
Sep 28, 2019
Good service, nice breakfast, very comfortable suite
Verified traveler
7-night trip
10/10 Exceptional
Sep 26, 2019
Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
Verified traveler
6-night trip
10/10 Exceptional
Sep 19, 2019
Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
Verified traveler
9-night trip
10/10 Exceptional
Aug 15, 2019
High standard apart hotel
Great location next to Somerset MRT, all staff really helpful, very comfortable and everything I needed for a 6 night stay. Only think to watch out for is the free breakfast and room service is not provided on Sundays and public holidays, my trip coincided with 2 public holidays, lots of options nearby and obviously you can do your own in the Kitchenette.
james
james, 6-night trip
10/10 Exceptional
Aug 14, 2019
Verified traveler
18-night trip
6/10 Good
Aug 6, 2019
Could be better
Generally everything was ok.
The bathroom especially the shower cubicle are quite small. The bed was incredibly hard.
The washer dryer broke on Friday although maintenance attended Saturday morning a new machine could not be sourced until Saturday evening. Unfortunately the replacement machine also did not work.
We checked out on the Monday the washing machine situation had still not be rectified.
No mention of this when we checked out.
Verified traveler
7-night trip
10/10 Exceptional
Jul 19, 2019
Verified traveler
14-night trip
10/10 Exceptional
Jul 3, 2019
Verified traveler
9-night trip
10/10 Exceptional
Jul 1, 2019
Verified traveler
7-night trip
6/10 Good
Jun 8, 2019
Quiet. Good location. But rooms are dark and need to be remodeled.