Mackay Enertainment and Convention Centre - 6 min walk - 0.6 km
Bluewater Lagoon - 8 min walk - 0.7 km
Caneland Central - 8 min walk - 0.7 km
Harrup Park - 3 min drive - 2.5 km
Mackay Base Hospital - 5 min drive - 3.7 km
Getting around
Mackay, QLD (MKY) - 11 min drive
Mackay Station - 9 min drive
Nabilla Station - 21 min drive
Mapalo Station - 25 min drive
Restaurants
Austral Hotel - 6 min walk
The Grazing Goat Cafe - 5 min walk
The Rabbit Hole - 3 min walk
Noodle Paradise Mackay - 1 min walk
Zambrero - 4 min walk
About this property
Aligned Corporate Residences Mackay
Aligned Corporate Residences Mackay is a great choice for a stay in Mackay. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Other highlights at this luxurious hotel include an outdoor pool, a terrace, and a garden.
Languages
English
At a glance
Hotel size
97 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 10 PM on weekends.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (AUD 25 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Barbecue grills
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Working away
Meeting room
Conference space (775 square feet)
Services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Well-lit path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Down comforter
Soundproofed rooms
Premium bedding
Crib/infant bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Microwave
Stovetop
Toaster
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
Late check-out can be arranged for an extra charge of AUD 50.00 (subject to availability)
Credit card charges are subject to an extra charge
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AUD 350 per accommodation, per stay
Parking
Self parking costs AUD 25 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mackay Quest
Quest Hotel Mackay
Quest Mackay
Quest Mackay Hotel
Quest Mackay
Aligned Corporate Residences Mackay Hotel
Aligned Corporate Residences Mackay Mackay
Aligned Corporate Residences Mackay Hotel Mackay
Frequently asked questions
Does Aligned Corporate Residences Mackay offer free cancellation for a full refund?
Yes, Aligned Corporate Residences Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aligned Corporate Residences Mackay?
Yes, there's an outdoor pool.
Are pets allowed at Aligned Corporate Residences Mackay?
Yes, cats and dogs are welcome. There's a charge of AUD 350 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Aligned Corporate Residences Mackay?
Yes. Self parking costs AUD 25 per day.
What are the check-in and check-out times at Aligned Corporate Residences Mackay?
Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50.00 (subject to availability). Contactless check-out is available.
What is there to do at Aligned Corporate Residences Mackay and nearby?
Aligned Corporate Residences Mackay has an outdoor pool and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Aligned Corporate Residences Mackay?
Yes, there's an onsite restaurant.
What's the area around Aligned Corporate Residences Mackay like?
Aligned Corporate Residences Mackay is in the heart of Mackay, a short 6-minute walk from Mackay Enertainment and Convention Centre and 8 minutes' walk from Bluewater Lagoon.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 11, 2024
Great location
Located above a Greek restaurant with yummy food, and close to other restaurants, a few mins from the shopping mall and Dan Murphy. Staff were very friendly.
Suzy
Suzy, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 29, 2024
Family Holiday
No microwave cookware, luckily we took some with us.
TV in wrong position
Only 1 lounge chair
Considering how much we paid thought we would have had a balcony.
Wouldn't recommend staying here unless you're here for work, unaware it wasn't for family holiday
Jennifer
Jennifer, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 7, 2024
Tom and Jen
Tom and Jen, 3-night trip
Verified Lastminute guest review
4/10 Fair
Sep 7, 2022
Property in good central location , room supplied was overlooking a restaurant roof with extraction fans going to all hours, no screen on small balcony with no view. Bed was hard, old and uncomfortable, amenities disjointed from living area and set out like a nursing home. Booked in for three days checked out next morning no refund.
Aaron
Aaron, 3-night romance trip
Verified Wotif guest review
6/10 Good
Aug 24, 2022
No internet was problematic
Pauline
Pauline, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 6, 2022
Everything you need
Tracee
Tracee, 1-night family trip
Verified Lastminute guest review
8/10 Very Good
Aug 26, 2021
Geoffrey
Geoffrey, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 27, 2021
Joanne
Joanne, 1-night trip
Verified Wotif guest review
4/10 Fair
Jul 25, 2021
The room we were allocated was not cleaned when we arrived.
Verified traveler
1-night romance trip
Verified Wotif guest review
8/10 Very Good
Jul 24, 2021
Overpriced and a bit tired no netflix as advertised, no reception or after hours service after 5pm
Chris
Chris, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 18, 2021
The property was close to my event and close to town facilities
Verified traveler
1-night romance trip
Verified Wotif guest review
8/10 Very Good
Jul 16, 2021
Large room
Verified traveler
1-night family trip
Verified Wotif guest review
10/10 Exceptional
Jun 13, 2021
Convenient location, walking distance to restaurants. I would stay here again.
Verified traveler
1-night trip
Verified Wotif guest review
10/10 Exceptional
Jun 4, 2021
Great size appartments
Verified traveler
1-night romance trip
Verified Wotif guest review
8/10 Very Good
Apr 4, 2021
Liked having full cooking facilities and staff were great
Verified traveler
3-night family trip
Verified Wotif guest review
8/10 Very Good
Feb 18, 2021
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Jan 4, 2021
Wasn't told prior or at check in that rooms would not be serviced over the new year long weekend. Not only were they not serviced, but the complex was unmanned new year's day. Not only a security issue but other people were confused about how to check in. Rooms were tidy but tired. Towel rack kept falling off, and drier was too noisy to use while in the room (feel sorry for anyone next door).
Verified traveler
3-night romance trip
Verified Wotif guest review
10/10 Exceptional
Oct 30, 2020
Brady
Brady, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 9, 2020
Overall stay was pleasant and good. We had a 4 night stay from Thursday to Monday and there was no room service available during the weekend. Wifi was not working as it was under maintenance for the whole 4 days of our stay.
PM
PM, 4-night family trip
Verified Wotif guest review
6/10 Good
Sep 27, 2020
First night there the roof top area was open but for the rest of the stay it was closed. Having to then resort to going to the car park for a smoke.
And the "double bed" was just to singles pushed together. Save the cash and go somewhere cheaper the experience would probably be the same.
Verified traveler
6-night romance trip
Verified Wotif guest review
8/10 Very Good
Aug 31, 2020
Overnight Stay
Satisfactory overnight stay. Staff were efficient and friendly. Room is a basic hotel room with small kitchenette.
graham
graham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2020
Verified traveler
1-night trip
Verified Wotif guest review
8/10 Very Good
Jul 26, 2020
Susan
Susan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 28, 2020
Verified traveler
1-night trip
Verified Wotif guest review
10/10 Exceptional
Jun 6, 2020
Central location.very clean rooms great place to stay.