Magnetic Island Ferry Terminal - 18 min walk - 1.6 km
Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km
Queensland Country Bank Stadium - 5 min drive - 3.1 km
Getting around
Townsville, QLD (TSV) - 7 min drive
Townsville Station - 9 min drive
Area shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Casino shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
Seaview Hotel - 3 min walk
Watermark Townsville - 2 min walk
Tobin Fish Tales - 20 min walk
McDonald's - 6 min walk
Juliette's Gelateria - 10 min walk
About this property
Waters Edge The Strand
Located near a train station, Waters Edge The Strand is a great choice for a stay in Townsville. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Free bike rentals and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
47 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - noon)
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free secured, covered onsite self parking
Height restrictions apply for onsite parking
Onsite garage
Transfers
Train station shuttle from 9:00 AM to 3:00 PM*
Ferry terminal shuttle*
Bus station shuttle*
Offsite
Area shuttle within 7 kilometers*
Shopping center shuttle*
Casino shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Barbecue grills
Traveling with children
Pool gate
Fence around the pool
What to do
Beach nearby
Services
Tour/ticket assistance
Laundry facilities
Luggage storage
Free bicycle rentals
Bike cleaning
Bike storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Bicycle parking
Locally-owned & organized tours & activities
At least 80% lighting from LEDs
Accessibility
Elevator
Wheelchair-accessible registration desk
Accessible train station shuttle
Room amenities
Be entertained
45-inch TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Refrigerator
Microwave
Kitchenette
Stovetop
Toaster
Cookware, dishes, and utensils
More
Daily housekeeping
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Optional extras
Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for AUD 50 per night
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay.
Cashless transactions are available.
Also known as
Best Western Reef International Hotel Townsville
Best Western Reef International Townsville
Waters Edge Strand Apartment North Ward
Waters Edge Strand Apartment
Waters Edge Strand North Ward
Waters Edge Strand
Waters Edge The Strand Hotel Townsville
Waters Edge The Strand Townsville
Waters Edge The Strand Hotel
Waters Edge The Strand North Ward
Waters Edge The Strand Hotel North Ward
Frequently asked questions
Does Waters Edge The Strand offer free cancellation for a full refund?
Yes, Waters Edge The Strand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Waters Edge The Strand?
Yes, there's an outdoor pool.
Are pets allowed at Waters Edge The Strand?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Waters Edge The Strand?
Yes, there's free self parking.
What are the check-in and check-out times at Waters Edge The Strand?
Check-in start time: 2 PM; Check-in end time: 5:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Waters Edge The Strand and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Does Waters Edge The Strand have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
Does Waters Edge The Strand have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Waters Edge The Strand like?
Waters Edge The Strand is in North Ward, a short 7-minute drive from Townsville, QLD (TSV) and 4 minutes' walk from Strand Park. Travelers say the area is walkable and good for families.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 4, 2024
A great place
Easy access, The Strand at your door and leisure, lots of food opportunities around, we will be back.
Dafne
Dafne, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 9, 2024
Badraa
Badraa, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Worth the price!
Easy after hours check in, good comms with staff via messaging, big clean room, great location!
Matthew
Matthew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Lovely place to stay and clean rooms
Robyn
Robyn, 6-night trip
Verified Wotif guest review
8/10 Very Good
Sep 20, 2024
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Lovely quiet property on the strand, easy walking to all dining and supermarkets, great place to stay.
Wendy
Wendy, 10-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
As long as you don’t overpay, this place ticks all the boxes
Charles H
Charles H, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Great shower very comfortable room and a good size. Staff friendly and helpful
Luana
Luana, 1-night romance trip
Verified Expedia guest review
6/10 Good
Sep 10, 2024
Jodie
Jodie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Location to everything.
Denham
Denham, 3-night business trip
Verified Expedia guest review
8/10 Very Good
Sep 3, 2024
Lovely room and surroundings. Neighbour smoking did blow in which was gross.
Emma
Emma, 5-night business trip
Verified Expedia guest review
8/10 Very Good
Sep 1, 2024
Nice place.
Mark
Mark, 2-night family trip
Verified Expedia guest review
4/10 Fair
Sep 1, 2024
Terrible service, bad support. Never again
Dave
Dave, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Really enjoyed our stay
Nick
Nick, 1-night trip
Verified Wotif guest review
8/10 Very Good
Aug 25, 2024
short notice booking was very easy
Anker
Anker, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 18, 2024
Great service and nice room. Thanks!!
Mark
Mark, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
Aug 18, 2024
Benjamin
Benjamin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Great stay
Ray
Ray, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
Aug 12, 2024
Great place super close to lots of eats and pubs etc
Jeff
Jeff, 2-night trip
Verified Wotif guest review
8/10 Very Good
Aug 5, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 3, 2024
After driving 8 hours from Rockhampton and booking a room over a month before, I arrive to a front desk that’s closed with the shutters down that says reception hours Mon-Fri 9:30-5pm. I show up at 4:15pm. I then ring a number and speak to a woman who tells me there is no booking under my name. The best bit was they charged me the full rate a day later even though I didn’t stay there and had to find other accomodation at the last minute. Never again, hopeless.
Adam
Adam, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 26, 2024
Although we were put into an unrenovated room, the manager offered to move us which we found really helpful.
Linda
Linda, 9-night trip
Verified Expedia guest review
8/10 Very Good
Jul 10, 2024
Betty
Betty, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 8, 2024
Fire alarm went off around 9:30 for no apparent reason and for nearly maximum disruption to us and all the other guests who found themselves in their payjamas in the strand waiting for the fieries to arrive and disable the alarm...not good enough!
Ric
Ric, 1-night romance trip
Verified Wotif guest review
4/10 Fair
Jun 25, 2024
Great location rubbish hotel
Prison like rooms awful corridors. Bare minimum everything. Good location rubbish hotel