See all properties

Emerald Western Gateway Motel

3.5 star property
Emerald hotel with restaurant and bar/lounge

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emerald Western Gateway Motel

Bar (on property)
Property grounds
Standard Studio, Non Smoking, Kitchen (Off-site 750m Retro St Studio) -Retro St Studio | Desk, soundproofing, free WiFi, bed sheets
Standard Studio, Non Smoking, Kitchen (Off-site 750m Retro St Studio) -Retro St Studio | Living area | TV
Full-size fridge, coffee/tea maker, electric kettle

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
12 Theresa Street, Corner Hospital Road & Theresa Street, Emerald, QLD, 4720

What's nearby

  • Emerald Hospital - 7 min walk
  • Central Highlands Visitor Information Centre - 11 min walk
  • Emerald Golf Club - 12 min walk
  • Wally McKenzie House - 12 min walk
  • Emerald Racecourse - 15 min walk

Getting around

  • Emerald, QLD (EMD) - 7 min drive
  • Emerald Station - 28 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Emerald Maraboon Tavern - ‬5 min walk
  • ‪Gloria Jean's Coffees EMERALD - ‬3 min drive
  • ‪KFC - ‬3 min walk
  • ‪Capricornian Restaurant - ‬8 min walk

About this property

Emerald Western Gateway Motel

When visiting Emerald, Emerald Western Gateway Motel is a great choice to consider. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English, Filipino, Indonesian

At a glance

Hotel size

  • 108 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
  • Late check-in subject to availability
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 5:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Accessibility

  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 1-inch TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 5.90 to 21.9 for adults, and AUD 5.90 to 5.90 for children

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Emerald Western Gateway Motel
Western Gateway Motel
Emerald Western Gateway
Emerald Gateway Emerald
Emerald Western Gateway Motel Hotel
Emerald Western Gateway Motel Emerald
Emerald Western Gateway Motel Hotel Emerald

Frequently asked questions

Are pets allowed at Emerald Western Gateway Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Emerald Western Gateway Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Emerald Western Gateway Motel?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.
Are there restaurants at or near Emerald Western Gateway Motel?
Yes, there's an onsite restaurant.
Does Emerald Western Gateway Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker and a refrigerator.
What's the area around Emerald Western Gateway Motel like?
Emerald Western Gateway Motel is a short 7-minute walk from Emerald Hospital and 12 minutes' walk from Emerald Golf Club.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

Clean large rooms and nice restaurant.
Jon Thomas, 1-night business trip
Verified Wotif guest review

4/10 Fair

shower broken staff not helpful place was a shambles
Kevin, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Barbara, 1-night trip
Verified Lastminute guest review

10/10 Exceptional

So close to Tavern and to IGA. Nice big room
Lindsay, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Friendly staff. Nothing was too much. Room was very clean and looked like new.
Justin, 1-night family trip
Verified Expedia guest review

2/10 Poor

Greg, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Room is good
Silas, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

david, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Unfortunately there was no thought put into design when building/fitting out the Therese Apartments. The outside light shines straight into the bathroom shower through a huge panel of frosted glass above the shower which in itself is okay, but you have to close the bathroom door as it shines (like daylight) onto the bed. The air conditioning unit is also right over the bed. The bed is really firm & the linen is aged. The bin had not been emptied prior to my stay & was extremely smelly. The Wifi was hard to connect to (had to stand on verandah to get reception) but did work in room once I was connected. I thought a nice cuppa prior to bed to find I had to ask in reception for milk (not offered at check-in. The only positive was the breakfasts at The Gateway. The meals were excellent quality/quantity, coffee fabulous & service great. However on the first morning I did have a live cockroach on my table. In all I wouldn’t recommend staying here.
2-night family trip
Verified Wotif guest review

8/10 Very Good

We were travelling back home. One night stay. Very happy with unit. Clean. Comfortable king size bed. Would recommend.
Shirley, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location, shops very close by. Quiet. The shower head was the only issue.
2-night family trip
Verified Wotif guest review

10/10 Exceptional

Great location and service and lovely rooms. Will definitely stay again.
Emmy, 1-night romance trip
Verified Wotif guest review

8/10 Very Good

Met our needs for an overnight stay as we travelled through the area. Room was comfortable, restaurant is very good.
1-night romance trip
Verified Wotif guest review

8/10 Very Good

Central to everything friendly service at check in.
1-night romance trip
Verified Wotif guest review

8/10 Very Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay here again
Everything is close to this place. Woolworth is just across the road, so was my bank. There's a KFC too or a tavern if you want proper food. The room was clean and the bed comfy. The bathroom is brand new, modern. It was annoverall good experience. The receptionist lady is super friendly, her dog Millie is cute.
Joy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms clean staff friendly and helpful motel close to shops
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great facilities pool was overnight for work travel and stay in places often , when ever in Emerald I will stay here
Robin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Centrally located
Great location. Very nice motel.
Matthew, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Good location
Room a little tired, convenient location, comfortable bed.
Tracy, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great motel
Room was comfortable enough. In house restaurant is very good with great food for breakfast & dinner
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

fantastic staff and accommodation
The staff and owners are extremely helpful and made us feel very welcomed. Great clean accommodation. An amazing place to eat and sleep
2-night trip
Verified Expedia guest review

8/10 Very Good

Nice as usual. Nice and convenient location. Nice food and staff
1-night trip
Verified Wotif guest review

4/10 Fair

Dissatisfied
Trouble with my booking, Given a room though Aircon faculty Lightscno working in bathrooms Bed like a board !! Positive was the restaurant was great Wouldn't stay again
Verified Hotels.com guest review