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Hotel Citadelle

3.0 star property
Relax at this charming hotel with helpful staff. Unwind with newspapers or grab coffee at the cafe to start your day.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Apartment (8 people) | Private kitchen | Fridge
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Lobby lounge
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Free parking
Main amenities
  • Daily housekeeping
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is $70
includes taxes & fees
$58 per night
Feb 3 - Feb 4

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Private spa tub
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed | Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

Highlights

Air conditioning
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen | Fridge

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Hôtel Motel Le Gite

Free parking
Free WiFi
Connecting rooms available
Air conditioning
7.4 out of 10, Good, (1702)
The price is $65
includes taxes & fees
$54 per night
Feb 3 - Feb 4
Hôtel Motel Le Gite
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About the neighborhood

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Laval University - 5 min drive
  • Aquarium of Quebec - 6 min drive
  • Laurier Quebec - 6 min drive
  • Les Galeries de la Capitale - 6 min drive
  • Vidéotron Centre - 9 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 11 min drive
  • Quebec Palace Station - 14 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Roulo Vietnamien - ‬4 min drive

About this property

Hotel Citadelle

At Hotel Citadelle, you'll be within a 10-minute drive of Laval University and Aquarium of Quebec. Free perks include WiFi and self parking. Also, Laurier Quebec and Les Galeries de la Capitale are within a short drive. Fellow travelers say great things about the helpful staff and overall value.

Languages

English, French

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

What to do

  • Ski area nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 2025-07-31, 063070

Also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Does Hotel Citadelle offer free cancellation for a full refund?

Yes, Hotel Citadelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Citadelle?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Citadelle?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Hotel Citadelle and nearby?

Have fun with nearby winter activities like skiing.

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Ramy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Joel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Mario, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Decus
Pire nuit de ma vie ! La chambre était sale pas de manette pour la télé et pas de service pour dautre serviette ! La chambre est briser ! Vous verrez avec les photos ! Demmander de me faire changer de chambre mais dit qu’il n’avait plus de chambre de disponible ! Ne veux pas me rembourser et patron impossible à rejoindre
Jessika, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Julie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Je ne recommande pas, qu'en dernier recours!
J'ai aimé le fait qu'il y avait 2 chambres mais c'est tout. C'était sale. Le plancher était sale, des rouleaux de cheveux au sol, des moisssures dans la salle de bain et très poussiéreux en général ainsi que des saletés sur les murs. Douche trop petite et pas pratique avec un rideau pour cette grandeur.
JULIE, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Annie, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jean-pierre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isabelle, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not a great stay...
I was given a room in the older part of the hotel. Not overly comfortable, could hear the people next to me. Front desk man in the evening could use some customer service training, not a very nice person.
Richard, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Renee, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Kwang Hyun, 2-night trip
Verified Expedia guest review

8/10 Very Good

Clean
Shirley, 2-night trip
Verified Expedia guest review

8/10 Very Good

There is no free breakfast, only coffee and tea.
Hiep, 2-night trip
Verified Expedia guest review

6/10 Good

Average hotel. It's clean but very basic. No trashcan in the room. Basic cable TV, no american channels.
Martin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ver clean, and helpful staff.
Iyad, 1-night family trip
Verified Expedia guest review

6/10 Good

Sahadat, 1-night trip
Verified Expedia guest review

6/10 Good

VICTOR JOSEPH, 3-night trip
Verified Expedia guest review

8/10 Very Good

Shiwei, 1-night trip
Verified Expedia guest review

6/10 Good

There was no hair dryer provided in the room. No spare available hair dryer to lend when we ask. I had to go out with my hair wet on 5 degree temperature.
Anna Marie, 1-night trip
Verified Expedia guest review

4/10 Fair

YANNICK, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Oksana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Harpalgrang, 1-night trip
Verified Expedia guest review

6/10 Good

Bien pour une nuit en famille de 5 ou 6.
Vieux style d'hôtel. Propre. Besoin d'un rafraîchissement. La femme de menage avait oublier une débarbouillette salle sur la pole de rideau de douche. Les lampes sont croche ou rouiller. Les plogue ne sont pas trop solides. Des vis de la chambre voisine sort pres du porte serviette dans la chambre de bain. Mais il ont 3 lit se qui est tres bien. Fil dair climatisé pas assez long et vieille fan dans la petite chambre a part.
Cedrik, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very run down.
I was given a basement room that I found oldish and smelling damp. Felt more like a dorm room. I then requested a better room and was given a similar room on the main floor overlooking a staircase. The room was in bad shape, the bathtub was full of stains. The floor is old linoleum. There are obviously fake reviews on this website claiming it is clean and comfy. The smell of marijuana was everywhere in the hallways.
Van, 1-night business trip
Verified Hotels.com guest review