Hotel was very nice and clean. Check in is upstairs. Staff was very friendly and helpful. Spoke English. They are about a 10 minute walk from the train station that goes to the Zurich airport, need to take two trains to get to airport from hotel. Shuttle service not available, but taxi for $80 each was available. A city bus option is available also, just a block away. Zurich is divided into zones so unless you have some kind of day pass, you need to get train or bus passes from zone to zone. Instead of figuring out the zones we bought a Zurich day pass for $29 that was good for 24-72 hours. The Swiss bus/train app is very helpful, I don't know how we would have made it around Switzerland without it.
Breakfast at hotel was complimentary and very good. They had assorted meats, cheeses, breads, fruit, oatmeal and eggs made to order, scrambled or over easy or medium, assorted jams and Nutella for bread. Coffee or cappuccino, juice or water. Rooms were decent size for two. Had air conditioner in room that worked. TV worked. Shower was a little small. Hotel provided shampoo and bars of soap. Lunch was good, and they had an English menu. An Italian pizza place, is right next door also and very good.
Overall hotel was very clean and nice and staff was eager to please and very helpful. We enjoyed our stay.