Hotel Excelsior

3.0 star property
Hotel with bar/lounge, near Marquis of Pombal Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior

Bar (on property)
Restaurant
Point of interest
Point of interest
Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Bar
  • Laundry facilities
  • Air conditioning
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is $74
includes taxes & fees
$61 per night
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Satellite channels
  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Marquis of Pombal Square - 3 min walk - 0.3 km
  • Eduardo VII Park - 4 min walk - 0.4 km
  • Rossio Square - 18 min walk - 1.6 km
  • Santa Justa Elevator - 2 min drive - 2.0 km

Getting around

  • Humberto Delgado Airport (LIS) - 21 min drive
  • Cascais (CAT) - 29 min drive
  • Sete Rios Station - 3 min drive
  • Rossio Station - 17 min walk
  • Entrecampos Station - 30 min walk
  • Marques de Pombal Station - 4 min walk
  • Avenida Station - 8 min walk
  • Parque Station - 9 min walk

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬3 min walk
  • ‪Hotel Marquês de Pombal - ‬3 min walk

About this property

Hotel Excelsior

Hotel Excelsior offers a fantastic location, putting you just a 5-minute walk from Avenida da Liberdade and Marquis of Pombal Square. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7 AM and 10 AM. Also, Rossio Square and Santa Justa Elevator are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. Public transportation is just a short walk: Marques de Pombal Station is 4 minutes and Avenida Station is 8 minutes.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:30 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Bar/lounge
  • Room service

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Safes in guestrooms can be used for EUR 1.50 per night
  • Housekeeping is offered for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 3125

Also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Excelsior?
Sorry, there's no onsite parking at Hotel Excelsior.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at Hotel Excelsior and nearby?
Recommended spots to visit include Marquis of Pombal Square (3-min walk) and Eduardo VII Park (4-min walk), along with Medeiros e Almeida Museum (6-min walk) and Cinemateca Portuguesa Museum (7-min walk).
What's the area around Hotel Excelsior like?
Hotel Excelsior is in Lisbon City Center, a short 4-minute walk from Marques de Pombal Station and 3 minutes' walk from Avenida da Liberdade. Travelers say this hotel is in a good location.

Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Poor

Bad stay
We are disappointed. Management should looks at the rooms. Bathroom is very very small, showing unit slippery, toilet paper roll was under the sink which you can not reach. Bath room door not close easily.
Betty san san, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible washroom
The hotel location was convenience. The room was small and old. The washroom was terrible and poorly build. The shower tube was falling apart and dirty. Only good thing was the daily breakfast and hotel step to Metro.
Raymond, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rana, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Magdalena, 4-night trip
Verified Hotels.com guest review

6/10 Good

They got it right in the end
Was there for 3 nights, the room was awful with an old fashioned and very smelly toilet with flies everywhere. There were live electrical wires taped up close to the bed, very dangerous. The room was shabby and noisy and was nothing like the photo on the website. We did not ask for a move that night as we had arrived very late and were exhausted. We asked for a move the next morning and to the hotels credit they moved us to a much better room for the rest of our stay. Good location, Handy for the Metro and close to all main attractions and handy for the airport . Very nice continental breakfast was served. At over £100 a night it was a bit pricey for what they were offering. I would return, if I had assurance about the quality of the room.
John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel will stay there again
Paul, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location, a bit outdated but clean.
jose antonio, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect!
Orlando, 3-night trip
Verified Orbitz guest review

4/10 Fair

Miriam, 3-night trip
Verified Expedia guest review

6/10 Good

Limited space in en suite and smelt Dining area not large enough
Robert, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Great location
The location is perfect, close to the city and there are various types of transport available. The staff is very friendly and provided everything we need. The room and bathroom was a bit small but it can be managed. Breakfast is average, had everything needed but could be better. Overall the hotel was great.
Maryna, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Older hotel building. Average staff.
David, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Hotel was conveniently located and close to metro stations, dining options and grocery stores. Lisbon’s main shopping stretch is a 10 odd min walk from the hotel. Buffet breakfast was included in my booking. Some of the facilities in the room were dated.
Venkatraman, 1-night family trip
Verified Expedia guest review

2/10 Poor

Smelly room!!
We stayed overnight and all I can say is I would not have survived the smell in our room another moment longer. It smelt of sewage. It was horrible and we couldn’t get out of there quick enough. But on the positive the staff at reception were helpful in looking after our luggage when we arrived before check in so we could explore the city.
Christina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great value for the money
ANTONIO, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ronita, 2-night trip
Verified Expedia guest review

8/10 Very Good

It is convenient to transportation and close to subway station. Breakfast provided is good. Mini elevators.
Hongxu, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Jose, 2-night trip
Verified Hotels.com guest review

6/10 Good

Gulraiz, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good cheap hotel in good central location
Aidan, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great hotel, rooms and beds are perfect for family stays. Street parking was available every time we arrived in the evening. Breakfast was also great. Staff were very friendly and helpful. Location was great to get around for site seeing. Only thing that I can say is that the room it self is dated, could use new floors and maybe updating the bathroom. The family and I only spent the nights here for sleeping as our primary reason to visit was for sightseeing Lisbon and taking it all in. I would recommend this hotel to others.
Mark, 2-night family trip
Verified Expedia guest review

6/10 Good

No necesary
Hi that wasn’t the best Experience I ever have Only one card for two even free people . No machine for snacks or even water . Breakfast was the worsted we ever have but once you hungry you eat . How can be hotel without machine to minimum by water . Noise as around is a lot of work . Well ready to no come back .
1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

2/10 Poor

There were teenage girls on a school trip in rooms 315 ans 317. We were 311. The were yelling and jumping around and screaming. I tried talking to the teacher, it didn’t work. I went to the front desk, the noise stopped around midnight the first night’s. Second night, same thing. The front desk went up with noise lasting past midnight. Third night, another client went to the rooms and screamed at them then told the front desk. No sleep before midnight then a group came back from partying at 5 am. Short night. The heat in our room broke so we had a portable heater. The tub was so high that I couldn’t get in to take a shower. The tiny window was at the back where all the air conditioners and the pigeons nests were. The water damage in the bathroom door was bad. This place would barely qualify as a youth hostel. I asked them for a different room with a shower. The answer was no. The staff should have been dealing with the noise by either moving us or them. They refused. We just cancelled our next stay there for April. We left so tired and frustrated. We’ve been Expedia clients for 20 years. You should change their rating until they renovate and treat the customers with respect.
Suzanne, 3-night romance trip
Verified Expedia guest review