Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100
What's nearby
Yaya Centre - 19 min walk
Nairobi Hospital - 3 min drive
Sarit Centre - 6 min drive
Arboretum - 6 min drive
University of Nairobi - 7 min drive
Getting around
Nairobi (WIL-Wilson) - 16 min drive
Jomo Kenyatta Intl. Airport (NBO) - 22 min drive
Syokimau Station - 30 min drive
Nairobi Station - 33 min drive
Syokimau SGR Railway Station - 37 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Kwetu Cafe - 14 min walk
alfajiri - 5 min walk
Golden Spot - 16 min walk
Roadhouse Grill - 5 min walk
Cedars - 11 min walk
About this property
Palacina The Residence & The Suites
Located just 3.9 mi (6.4 km) from the airport, Palacina The Residence & The Suites offers a shuttle (available 24 hours). You can indulge in deep-tissue massages, body wraps, or mani/pedis, and grab a bite to eat at Palacina Bistro, which serves international cuisine and is open for breakfast, lunch, and dinner. There's an indoor pool and an outdoor pool, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish, Swahili
At a glance
Hotel size
28 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
Wildlife drive nearby
Working away
24-hour business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
24-hour fitness center
An outdoor pool
An indoor pool
Spa services
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Locally-owned & organized tours & activities
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Accessibility
Accessible bathtub
Visual fire alarm
Doorbell and phone notification
Phone accessibility kit
Tile flooring in room
Room amenities
Be entertained
43-inch flat-screen TV
Premium satellite channels
Home comfort
Portable fan
Minibar
Wet bar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Fireplace
Individually furnished and decorated
Separate living room
Freshen up
Private bathroom
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
Freezer
Microwave
Kitchenette
Stovetop
Toaster oven
Free bottled water
Cookware, dishes, and utensils
Coffee grinder
Ice maker
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body wraps.
Dining
Palacina Bistro - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 50.00 per vehicle (one-way)
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Policies
This property does not have elevators.
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi
Frequently asked questions
Does Palacina The Residence & The Suites offer free cancellation for a full refund?
Yes, Palacina The Residence & The Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palacina The Residence & The Suites?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Palacina The Residence & The Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palacina The Residence & The Suites?
Yes, there's free self parking.
Is airport shuttle service offered by Palacina The Residence & The Suites?
Yes, an airport shuttle is available. The charge is USD 50.00 per vehicle one-way.
What are the check-in and check-out times at Palacina The Residence & The Suites?
Check-in start time: noon; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.
Is there an onsite casino at Palacina The Residence & The Suites?
No, this hotel doesn't have a casino, but Lucky 8 Casino (3-min drive) is nearby.
What is there to do at Palacina The Residence & The Suites and nearby?
Palacina The Residence & The Suites has an outdoor pool and a 24-hour fitness center, as well as spa services and a garden.
Are there restaurants at or near Palacina The Residence & The Suites?
Yes, Palacina Bistro offers international cuisine.
Does Palacina The Residence & The Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
What's the area around Palacina The Residence & The Suites like?
Palacina The Residence & The Suites is in Kilimani, a short 19-minute walk from Yaya Centre.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 20, 2024
Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Geoffrey
Geoffrey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2024
Petter
Petter, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 2, 2024
Devinder
Devinder, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 9, 2024
Amazing staff and amazing service.
Yem
Yem, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also
The food is probably at the top of what I’ve experienced in East Africa.
Brenda
Brenda, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 18, 2024
Cindy
Cindy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2024
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Denise
Denise, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 18, 2024
James
James, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 23, 2024
Beautiful property and rooms
Justin
Justin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 15, 2023
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!
Lindsey
Verified Expedia guest review
10/10 Exceptional
Nov 15, 2023
Beautiful place to stay.
Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Joanna
Joanna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2023
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service.
The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Rakesh
Rakesh, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2023
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it.
For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Rakesh
Rakesh, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2023
Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
Karen
Karen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2023
eoin
eoin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2023
LOVED everything about this place! Here in Nairobi for my sons wedding and they took such good care of us!
Karen
Karen, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 31, 2023
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2023
Palacina is a delightful luxury boutique hotel! Enter the security gate and you are in a peaceful garden with comfortable seating and dining on the porch. Our suite was enormous and luxurious with a comfortable bed and a balcony with additional seating overlooking the gardens. The food and staff are all wonderful and when I return to Nairobi I will definitely stay here again. I highly recommend Palacina.
Bradley
Bradley, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2023
Kay
Kay, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 12, 2023
The food, ambiance and service at the restaurant were excellent! My apartment was clean and comfortable. The garden setting was very enjoyable. Staff were very helpful and friendly. Free laundry facilities were appreciated.