Convention Centre Creta Maris - 4 min drive - 2.3 km
Sarandaris Beach - 13 min drive - 4.5 km
Getting around
Nikos Kazantzakis Airport (HER) - 18 min drive
Airport shuttle (surcharge)
Restaurants
Deseo Cafe - 12 min walk
Shenanigans - 14 min walk
McDonald's - 14 min walk
Γρηγόρης - 12 min walk
New China - 15 min walk
About this property
Palatia Village
Palatia Village features a rooftop terrace and puts you just a 5-minute drive from Star Beach Water Park. You can splash around at the outdoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. A poolside bar and a children's pool are other highlights, and apartments offer conveniences like kitchenettes and sofa beds.
Languages
Dutch, English, French, German, Greek
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sun loungers
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free self parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children's pool
Playground
Kitchenette
Refrigerator
Stovetop
Microwave
Coffee/tea maker
Electric kettle
Dining
Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 12 for adults and EUR 10 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Snack bar/deli
Couples dining
Bedrooms
Memory foam mattress
Bed sheets provided
Sofa bed
Bathrooms
Bathtub or shower
Hair dryer (on request)
Towels provided
Living spaces
Library
Entertainment
Pool or billiards table
Arcade/game room
Outdoor areas
Rooftop terrace
Terrace
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Computer station
Desk
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevators
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Phone
Luggage storage
Safe at front desk
Iron/ironing board (on request)
24-hour front desk
Banquet hall
Things to do
Bicycle rentals on site
Scuba diving nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
46 rooms
Special features
Dining
Onsite venue - This buffet restaurant specializes in Greek cuisine and serves dinner only.
Onsite venue #2 - This restaurant specializes in Greek cuisine and serves lunch, dinner, and light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
Administrative fee: EUR 7 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 10 for children
Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way, maximum occupancy 4)
Air conditioning is available for an extra charge of EUR 8 per night
Renovations and closures
The property is closed between October 09 and April 15.
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Palatia Village Aparthotel Hersonissos
Palatia Village Aparthotel
Palatia Village Hersonissos
Palatia Village
Palatia Village Hotel Chersonisos
Palatia Village Crete, Greece
Palatia Village Aparthotel
Palatia Village Hersonissos
Palatia Village Aparthotel Hersonissos
Frequently asked questions
Is Palatia Village currently open?
The property is closed between October 09 and April 15.
Does Palatia Village offer free cancellation for a full refund?
Yes, Palatia Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palatia Village?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Palatia Village?
Sorry, pets aren't allowed.
Is parking offered on site at Palatia Village?
Yes, there's free self parking.
Is airport shuttle service offered by Palatia Village?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Palatia Village?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Palatia Village and nearby?
Have fun during the warmer months with activities nearby such as scuba diving. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include an arcade and a garden.
Are there restaurants at or near Palatia Village?
Yes, there are 2 onsite restaurants, featuring Greek cuisine.
Does Palatia Village have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Palatia Village like?
Palatia Village is a short 12-minute walk from Aquaworld Aquarium and 18 minutes' walk from Port of Hersonissos.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.4/10
Staff & service
6.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
Jun 24, 2017
Lovely family run apartments in a fabulous setting
Great place for families, lovely pools, restaurant serving excellently cooked local cuisine, well maintained apartments, beds a little uncomfortable tho, and a car recommended
tina
tina, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 10, 2016
Lovely family run apartments, perfect location
My friend and I have just returned from a week at Palatia and had a lovely week. It is situated between the old and new towns of Hersonisos each being a 10 to 15 minute walk away. There is a really friendly, welcoming atmosphere and we really enjoyed not being surrounded by 100's of people. Always space by the pool and the apartments are equipped with everything you need. Ours had beautiful views of the coastline and mountains. I'm not normally one to visit the same place twice but Palatia & Crete may have changed that. Thank you for looking after us so well
Len & Rosie
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2015
Nice hotel
Great views of the sea, very helpful staff who will point you to some great spots that are not listed in the normal tourist guides, nice pool, and convenient location out of the main town of Heraklion as it's about 20 mins away from the city.
Verified traveler
Verified Expedia guest review
8/10 Very Good
May 27, 2022
De ligging t.o. de stad en strand
M.H.
M.H., 14-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 24, 2015
Per un albergo con 4 stelle tutto molto desiderabi
Prima notte in bianco con camera sulla strada trafficata tutta la notte (camera studio superiore). Cambio il giorno successivo con una stanza un po più grande ma acqua in bagno, perdeva lavandino, water, doccia. Pulizie pressoché inesistenti. Colazione di bassa qualità. Il Wi-Fi gratuito era solo a pagamento. Insomma una grande delusione. P.s. il 3 letto era un divanetto scomodo e piccolo.