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Grand Palladium White Island Resort & Spa - All Inclusive

5.0 star property
Luxury beach property with spa, near Bossa Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium White Island Resort & Spa - All Inclusive

Reception
2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Tennis court
4 bars/lounges, 2 poolside bars
Children's area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Free breakfast
  • Spa
  • Air conditioning
  • Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 4 outdoor tennis courts
  • Health club
  • Steam room
  • Self parking
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Television

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room, Poolside

View from room

Superior Room, Poolside

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
Memory foam bed
Premium bedding
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
Memory foam bed
Premium bedding
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (2 + 2)

Premium bedding, memory foam beds, minibar, in-room safe

Superior Room (2 + 2)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
Memory foam bed
Premium bedding
  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool View

View from room

Deluxe Room, Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - single
Memory foam bed
Premium bedding
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Connecting Rooms

Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, Connecting Rooms

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 818 sq ft
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room Single Use, Pool View

View from room

Deluxe Double Room Single Use, Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - single
Memory foam bed
Premium bedding
  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, Connecting Rooms

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 581 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - single
Memory foam bed
Premium bedding
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Select Rooms

Premium bedding, memory foam beds, minibar, in-room safe

Select Rooms

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - single
Memory foam bed
Premium bedding
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Select Rooms Single Use

Premium bedding, memory foam beds, minibar, in-room safe

Select Rooms Single Use

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - single
Memory foam bed
Premium bedding
  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Seafront View)

View from room

Deluxe Room (Seafront View)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room (Poolside Single Use)

View from room

Superior Room (Poolside Single Use)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
Memory foam bed
Premium bedding
  • 409 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, Sea View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Single Use)

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room (Single Use)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - single
Memory foam bed
Premium bedding
  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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8.8 out of 10, Excellent, (842)
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About the neighborhood

Map
C/ Playa d'en Bossa s/n, Playa d’en Bossa, Sant Josep de sa Talaia, Ibiza, 7817

What's nearby

  • Bossa Beach - 5 min walk - 0.4 km
  • Aguamar Water Park - 12 min walk - 1.0 km
  • Gran Piruleto Park P. Bossa - 2 min drive - 1.8 km
  • Dalt Vila - 7 min drive - 5.6 km
  • Port of Ibiza - 8 min drive - 5.9 km

Getting around

  • Ibiza Airport (IBZ) - 6 min drive

Restaurants

  • ‪Hï Ibiza - ‬13 min walk
  • ‪Ushuaïa Beach Club - ‬11 min walk
  • ‪Dunes Ibiza - ‬13 min walk
  • ‪Dc10 - ‬18 min walk
  • ‪Bella Napoli - ‬13 min walk

About this property

Grand Palladium White Island Resort & Spa - All Inclusive

Grand Palladium White Island Resort & Spa - All Inclusive is a great choice for your beach stay in Sant Josep de sa Talaia, putting you near activities like scuba diving, water skiing, and kayaking. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Sa Prunera, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a free kid's club, and a health club. Fellow travelers say great things about the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

In-room minibar (all beverages included)

Land activities

Fitness facilities
Miniature golf
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 430 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–11:00 AM
  • 5 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Tennis
  • Fitness classes
  • Volleyball
  • Mini golf
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Beach access
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (695 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1986
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 4 outdoor tennis courts
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Zentropia Palladium Spa & Wellness. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sa Prunera - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
First Wine - This theme restaurant serves dinner only. Open daily.
Sa Fiiguera - This restaurant serves breakfast, lunch, and dinner. Open daily.
La Doña - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Il Palazzo - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from January 1 2025 to July 9 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Uncovered self parking costs EUR 15 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Palladium White Island Resort All Inclusive
Grand Palladium White Island Sant Josep de sa Talaia
Grand Palladium White Island
Pallaum White Inclusive 24h t
Grand Palladium White Island Resort Spa All Inclusive 24h

Frequently asked questions

Does Grand Palladium White Island Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Grand Palladium White Island Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Palladium White Island Resort & Spa - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM. One of the pools will be unavailable from January 1 2025 to July 9 2026 (dates subject to change).
Are pets allowed at Grand Palladium White Island Resort & Spa - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Palladium White Island Resort & Spa - All Inclusive?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Grand Palladium White Island Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Grand Palladium White Island Resort & Spa - All Inclusive and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Grand Palladium White Island Resort & Spa - All Inclusive also has 2 poolside bars, 4 bars, and a steam room, as well as spa services, an arcade, and a garden.
Are there restaurants at or near Grand Palladium White Island Resort & Spa - All Inclusive?
Yes, there are 5 onsite restaurants, featuring international cuisine. One of the dining venues will be unavailable from January 1 2025 to July 9 2026 (dates subject to change).
Does Grand Palladium White Island Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Grand Palladium White Island Resort & Spa - All Inclusive like?
Grand Palladium White Island Resort & Spa - All Inclusive is a short 6-minute drive from Ibiza Airport (IBZ) and 5 minutes' walk from Bossa Beach.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Exceeded my expectations
Hotel is well positioned, great tasting drinks and food, very friendly staff this hotel has a lovely atmosphere. I will definitely be coming back, it gets a thumbs up from me and my beautiful wife
Roland, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Angelique, 7-night trip
Verified Expedia guest review

8/10 Very Good

I had a good holiday here with friends. There is a fantastic variety of food to choose from at the buffet, catering really well for adults and child. My only niggle was that the breakfast glasses weren’t particularly clean and the shower head in my room wouldn’t stay up so had to hold it to wash. Other than this it was great
Katy Elizabeth, 4-night trip with friends
Verified Expedia guest review

6/10 Good

There was nothing that was terribly bad, it was just very average and a bit disappointing for the price. Rooms were average; the balcony overlooked a gravel rooftop. Pull out sofa bed was uncomfortable. Minibar contained a few cans of soft drink and water and one packet of almonds. Quite often there was a sewerage smell in the bathroom, metal trims around bath jets were falling off. Shampoo/handwash containers all had old labels that were looking worse for wear. Hallways had old dirty looking carpets, stairwells were a bit grubby. Rooms are poorly sound insulated so you’re able to hear other people’s alarms going off in the morning/ children crying etc. Food in the buffet was fine. Around the pool area the cocktails/mocktails could have been better. All pre mixed, no fresh ingredients etc. Staff in the buffet restaurant and bars were friendly and helpful. Reception staff seemed less friendly / forthcoming with help. No assistance was offered to take our suitcases to our room. This was difficult as there are some stairs before you can access the lift. I had hoped it would be of a higher standard all round.
Laura Marie, 4-night family trip
Verified Expedia guest review

2/10 Poor

Never want to wish this hell of the hotel on anyon
Oh boy. Terrifying does not describe this property. First off if you have paid in full before checking your room, you are trapped in jail. They keep you hostage or you have to forget about your money. All inclusive means you eat at the buffet because the other three restaurants are always booked two weeks in advance or at least that’s what I was told. Dirty, boring food and drinks. Every staff just touches the food without wearing a glove. I saw the server picking up the bread off the floor and putting it back in the basket . So close to the airport you hear every take off and can just walk to the runway. No entertainment you want to listen to. Feels like a family backyard get together. Busy as hell and dirty pools. I have ear and eye infections right after the pool. I had no AC for two full days in my room and technician came and said he can’t fix it. I left my room on the day of check out at 8 in the morning even though my flight wasn’t til2:30 because I couldn’t handle 105 degrees on my room. Management is at the level where you feel like a child being punished by them. I wouldn’t recommend this place for anyone unless you are not well traveled and it’s your first time traveling abroad or all totally coming from a different planet. Two stars is more than enough for this property which isn’t cheap at all.
Samaneh, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Never again!
Semira, 7-night family trip
Verified Expedia guest review

6/10 Good

This property is not a 5 star, it is more 3 star. We stayed for 6 nights. For the amount of money I paid I expected better rooms and better quality of bedding and better overall facilities and ameneties. The hallways were carpet and not vacuumed or cleaned on our walk to our room. The food at the buffet was decent. Good selection and good service. It didn't blow us away though. The main resort was already built in one section and the section we stayed in was later built and added. As a result it was really far to walk to the ameneties. There was a big bridge and lots of waking. However, we later realized it wasn't even worth the walk. The spa was disappointing, again it was more 3 star as well as the nightly shows. The were very basic and dodgy. We left the resort every night bc there wasn't decent entertainment. My kids wanted to play basketball in the courts but they didn't have balls!! The tennis rackets were sticky. The resort is on bossa beach. It was a very nice beach however, the hotel didn't have a private section. So it was a public beach and you had to open the gate to get to it. The pools were very over crowded. We didn't even use the pool and spent more time on the beach. The resort was lively with good ambience and a good mix of people, however, for the money we paid, this was not a 5 star resort. The amenties are not up to par. For example the bathrooms in the lobby didn't have soap and the bin required you to lift the top.Overall it was fine,not great
Haissam, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect for a family holiday
Mike, 4-night trip
Verified Expedia guest review

8/10 Very Good

The hotel was great. The only faults are the quality of food is very average and Very hard to book into any of the al a carte restaurants. We tried to book for our group on the day of arrival and were told everything was booked out for next 6 days so we only had the buffet option. We ended up showing up to one of the restaurants to try our luck one of the nights and the restaurant was empty so we got a table. But very frustrating that we couldn’t book. Same goes with the pool chairs. Everyone gets down early and puts their towel down then takes off for the day. Then to return in the afternoon to use the chairs they saved. Meanwhile people that are wanting to use the pool can’t get a chair. The drinks are either very sweet or real bottom shelf bad tasting alcohol. Makes it hard to drink the all day package.
Kylie, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Alexis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great all inclusive resort!
JAE, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Good value property with all inclusive. Comfortable amenities and dining options. However, staff very young and not trained well with hospitality especially if you’re paying the price they charge per night. Service staff doesn’t clean rooms or dining areas promptly and very lax attitude. Kids around the facility were a bit chaotic. Good selection of food and drinks. 5 minute taxi to Ushuaïa and beach behind the property when you walk out. Guests hold beach chairs all day and staff doesn’t walk around to enforce use of the chairs.
Jonathan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very good
Dawn, 3-night family trip
Verified Expedia guest review

6/10 Good

AlHarith, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Alberto, 2-night trip
Verified Expedia guest review

6/10 Good

Brittany, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great place, would definitely come back!
Koby, 1-night trip
Verified Expedia guest review

2/10 Poor

Horrible .. This is a 3 star hotel at its best. Staff were unhelpful, food uneatable , dirty rooms and loud annoying people everywhere .. It wasn’t cheap either 800 euro a night. We had no water in our room and was told the bar has no water . Called room service and they never showed just didn’t turn up my kids had no water all night .. this place is so low brow bogan
Jaime, 1-night trip
Verified Expedia guest review

8/10 Very Good

5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Very good experience
I recently stayed at this hotel and had a wonderful experience overall. The food, in particular, is amazing. However, while the hotel offers many great amenities and services, it feels more like a 4-star rather than a 5-star establishment. The decor and some of the facilities could use a bit of an update to match the high standards expected of a 5-star rating. Despite this, it’s still a fantastic place to stay, and I would definitely recommend it.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dale Bascom, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Every thing was amazing
Anthony, 5-night trip
Verified Expedia guest review

6/10 Good

Not a 5 star
The hotel is nice, but the White Island side that we chose to stay on due to wanting a sea view room is not as nice as the White Place side of the hotel. The staff are very busy as it is such a large hotel and so the service suffers. The 'all inclusive' drinks are of poor quality and it can be difficult to get served. The entertainment is average. Not good enough for a 5 star hotel. We were not even asked at check out if we had had a nice stay. And the sea view room that we had booked had a view obscured by a storage facility which when we went to discuss with reception we were offered a £300 per night upgrade...no thank you! Just purely a money making place.
6-night trip
Verified Hotels.com guest review