Jl. Basuki Rahmat 123 - 127, Surabaya, East Java, 60271
What's nearby
Tunjungan Plaza - 7 min walk
Surabaya Plaza Shopping Mall - 15 min walk
Grand City Surabaya - 2 min drive
Chinatown - 6 min drive
Galaxy Mall - 8 min drive
Getting around
Surabaya (SUB-Juanda) - 35 min drive
Surabaya Pasar Turi Station - 8 min drive
Tandes Station - 23 min drive
Surabaya Gubeng Station - 28 min walk
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Free shopping center shuttle
Restaurants
My Story - 3 min walk
Soto Ayam Cak Soleh - 2 min walk
Ria "Food Center Surabaya - 2 min walk
Depot Barokah - 3 min walk
Point Coffee - 1 min walk
About this property
Crown Prince Hotel Surabaya
Enjoy your visit to Surabaya with a stay at Crown Prince Hotel Surabaya. Guests can indulge in spa services at the spa, and international cuisine is served at Avallon, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features.
Languages
English, Indonesian
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Working away
Business center
6 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-width doorways
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. The spa is open daily.
Dining
Avallon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 106500 for adults and IDR 53250 for children
Airport shuttle service is offered for an extra charge of IDR 220000 per vehicle (one way)
Train station pick-up service is offered for an extra charge
Children & extra beds
Rollaway beds are available for IDR 350000.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Also known as
Crown Prince Hotel Surabaya
Crown Prince Hotel
Crown Prince Surabaya
Crown Prince Hotel Surabaya, Java
Crown Prince Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel
Crown Prince Hotel Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel Surabaya
Frequently asked questions
Is there a pool at Crown Prince Hotel Surabaya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Crown Prince Hotel Surabaya?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Crown Prince Hotel Surabaya?
Yes, an airport shuttle is available. The charge is IDR 220000 per vehicle one way.
What are the check-in and check-out times at Crown Prince Hotel Surabaya?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Crown Prince Hotel Surabaya and nearby?
Crown Prince Hotel Surabaya has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Crown Prince Hotel Surabaya?
Yes, Avallon offers international cuisine.
What's the area around Crown Prince Hotel Surabaya like?
Crown Prince Hotel Surabaya is in Embong Kaliasin, a short 7-minute walk from Tunjungan Plaza and 15 minutes' walk from Surabaya Plaza Shopping Mall.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
10/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 5, 2025
Cameron
Cameron, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 24, 2024
Very comfortable friendly hotel
Very comfortable hotel with friendly staff and it catered all my needs and I want thank every one in the hotel for for their professional service, and one of the best thing I like most is the availability of fresh water in the hallway 24/7 usually when I travel I’m buying bottles of water, breakfast buffet was nice, pool was simply enjoyable, housekeeping was always clean and neat, the reception staff were always cheerful and friendly, the concierge very helpful.
I recommended this hotel to my friends and I’ll stay there again because it’s good amenities and hotels professional staff and best of all everything needed from outdoors was within walking distance
Yusuf Ali
Yusuf Ali, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 3, 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 3, 2024
Recommended !
Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend
John
John, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2019
Satria Gentur
Satria Gentur, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 16, 2019
Pleasant stay
Excellent location!
Clemence
Clemence, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2019
Comfortable stay
As usual, always stay here when in Surabaya. Prices are comfortable and room is very clean
Willie
Willie, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 14, 2018
Nice stay in Surabaya
Good condition rooms, clean and comfortable. Very good breakfast
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 25, 2018
Nice hotel, best and healthy welcome juice.
Experienced faulty kettle, called receptionist, they immediately replaced the kettle..best breakfast buffet, my family loves the breakfast buffet
farah
farah, 3-night trip
Verified Expedia guest review
8/10 Very Good
Mar 16, 2018
Comfortable Stay
Location is good with a mega shopping centre nearby
Masanori
Masanori, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
Feb 21, 2018
HOUSEKEEPING
VERY POOR HOUSEKEEPING SERVICE.. NO SOAP, NO TOILET TISSUE, WE HAVE TO BUY OUR OWN, TOWELS ARE GREY COLORED WITH HOLES. WHEN WE NOTIFIED THE HOUSEKEEPING DEPARTMENT, THEY COMPLETELY IGNORED US. WE HAD VERY DISAPPOINTING EXPERIENCE FOR 5 DAYS!
Verified traveler
5-night trip
Verified Orbitz guest review
10/10 Exceptional
Jan 22, 2018
cuong
cuong, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 14, 2018
Surabaya
Service poor. Not a good location very noisy
Breakfast terrible
Diamantino
Diamantino, 5-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Oct 2, 2017
Nice hotel. Centre of city. Good staff.
Bfast menu can be better. Otherwise a good Hotel located centre to teh city. Excellent pool and rooms were clean and tidy.
Gautam
Gautam, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 1, 2017
Close to city and tunjungan plaza.
Good service. Fast checkin and checkout. Nice and cheap buffet dinner. No spa as advertised.
TB
Verified Expedia guest review
10/10 Exceptional
Apr 18, 2017
Nice hotel and family friendly
I enjoyed my stay at the hotel and would recommend it to friends who may travel to Surabaya.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Feb 17, 2017
Azmi
Verified Hotels.com guest review
8/10 Very Good
Nov 10, 2016
Nice stay.
Cozy and comfortable to stay
Edwin
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2016
Friendly and polite staff
Staff has good attitude. Maintenance staff arrived fast after we called about the air con. However towels in room are insufficient. Only 2 bath towels and floor mats. No towel for hair. Bed is huge and comfy.
Christine
Verified Expedia guest review
6/10 Good
Aug 9, 2016
Good location hotel
the room is quite small eventhough location is good...I dont think can be catagorized as a 4 star hotel :(...maybe 3 star is more suitable...
Betty
Verified Expedia guest review
8/10 Very Good
May 16, 2016
Julia S
Verified Hotels.com guest review
6/10 Good
May 1, 2016
Very small boutique hotel
I'm not quite sure if it can be categorized as 4 stars hotel. I'm kind of leaning towards 3 "stars".
The room is very small even we booked "alexandrite" room. No extra chairs in the room so if you expect any guess (visiting you while you're in town) - you should see them in the lobby.
Overall, it was not too bad.
William
Verified Expedia guest review
10/10 Exceptional
Mar 22, 2016
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Feb 15, 2016
Comfortable, very polite staff, shuttle bus to nearby shopping center.