We pulled our luggage from reception to our room when we could have driven to where our room was... they said nothing. Our room could use a little modernizing. Room service cleaned our room, and we usually clean up after oursleves, there was trash on the night stand...we did not put it there, so, where did it come from? We don't know, but it was there. What really got us was how noisy it was. You could hear everything, from the kids screaming to the service carts being pulled along the cobble stone path, and this was as early as one could think. I thought I was on vacation, but I guess not. The service staff, oh boy, how loud could they be that early in the morning. Breakfast was okay. One day we made the mistake of having something other than a continental breakfast, the difference was enough to buy full course meals from the restaurants off property, and this we did. We are not fussy people, but all we ask is for a little peace and quiet when we pay for service. We should be able to enjoy it. Oh yes, I also had to play plumber... fixing the toilet tank so that it would fill. Yes, I reported it to the front desk and recommended that they change it. Aside from all this, our time on the island was well worth the trip, and we will visit again, just not at this hotel.