InTown Suites Extended Stay Newport News City Center

2.5 star property
Hotel in Central Newport News

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InTown Suites Extended Stay Newport News City Center

Premium Room, 1 Queen Bed, Accessible | Private kitchen | Fridge, microwave, stovetop, dining tables
Traditional Room, 2 Double Beds, Non Smoking | Desk, WiFi, bed sheets
Exterior
Desk, WiFi, bed sheets
Combined shower/tub, towels, soap, toilet paper

Reviews

6.2 out of 10

Good

Popular amenities

  • Air conditioning
  • Internet access
  • Laundry facilities
  • Free parking
Main amenities
  • Weekly housekeeping
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Banquet hall
Feel at home
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Television
  • Laundry facilities
  • Limited housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

Premium Room, 1 Queen Bed

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
  • Sleeps 2
  • 2 Double Beds

Traditional Room, 1 Queen Bed, Accessible

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed, Accessible

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
11715-B Jefferson Avenue, Newport News, VA, 23606

What's nearby

  • Riverside Medical Center - 2 min drive - 1.9 km
  • Ferguson Center for the Arts - 3 min drive - 2.9 km
  • Mariner's Museum - 4 min drive - 3.4 km
  • Christopher Newport University - 4 min drive - 4.1 km
  • Patrick Henry Mall - 5 min drive - 5.1 km

Getting around

  • Newport News - Williamsburg Intl. Airport (PHF) - 12 min drive
  • Norfolk Intl. Airport (ORF) - 30 min drive
  • Newport News Station - 8 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Tradition Brewing Company - ‬13 min walk
  • ‪Harpoon Larry's Fish House & Oyster Bar - ‬12 min walk
  • ‪Salsas Thimble Shoals - ‬18 min walk

About this property

InTown Suites Extended Stay Newport News City Center

At InTown Suites Extended Stay Newport News City Center, you'll be within a 15-minute drive of Hampton Coliseum and Langley Air Force Base.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 124 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • Laundry facilities

Facilities

  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 49-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Dining table

More

  • Weekly housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 2 per night (rates may vary)

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

InTown Suites Newport News City Center Hotel
InTown Suites Newport News City Center
InTown Suites Newport News City Center
InTown Suites Extended Stay Newport News City Center Hotel

Frequently asked questions

Does InTown Suites Extended Stay Newport News City Center offer free cancellation for a full refund?
Yes, InTown Suites Extended Stay Newport News City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InTown Suites Extended Stay Newport News City Center?
Sorry, pets aren't allowed.
Is parking offered on site at InTown Suites Extended Stay Newport News City Center?
Yes, there's free self parking.
What are the check-in and check-out times at InTown Suites Extended Stay Newport News City Center?
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.
Does InTown Suites Extended Stay Newport News City Center have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.
What's the area around InTown Suites Extended Stay Newport News City Center like?
InTown Suites Extended Stay Newport News City Center is in Central Newport News, a short 18-minute walk from Virginia Living Museum.

Reviews

6.2

Good

7.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Do your self a favor, keep looking.
The tub faucet dripped enough to be nearly as constant stream. The shower diverter was stuck in a half shower/have tub faucet position so the water pressure was weak. The furniture was cheap particle board crap.
Matthew, 7-night business trip
Verified Hotels.com guest review

2/10 Poor

Joesette, 28-night trip
Verified Expedia guest review

6/10 Good

Terrible Stay
I should have taken pictures, locked out of room and find tgat my food was taken, lady upfront gave me petty cash but dam im staying there and people are going in the fridge and taking FOOD im not staying there nor to i want to refer anyone and unsafe atmosphere Police greeted me one day and thats a total turn off while be dropped off my boss Notices police cars and a gentlemen talking just a lousy stay i thought
John, 10-night business trip
Verified Hotels.com guest review

8/10 Very Good

House keeping did not show as I was told they would
suzzanne, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Glenmar, 7-night trip
Verified Expedia guest review

10/10 Exceptional

It was a great place to stay the only downside was the bed was a little bit uncomfortable and very very nosie even if you sat on it the whole bed creaked and I'm only 190 and it was a queen bed.
Ashley, 8-night trip
Verified Expedia guest review

2/10 Poor

Bates Motel
DO NOT STAY HERE!!! Bates Motel doesn’t have anything on this. If you’re looking to sharing your room with roaches, having your room smelling like roach spray, dirty bed sheets and carpets, feel every spring in the mattress, have no towels or anyone to speak to at the front desk ever then this hotel is for you. This place was definitely not worth the money spent. Never again.
7-night trip
Verified Hotels.com guest review

2/10 Poor

The room was extremely dirty and housekeeping never showed up (we booked for a WEEK) so this means WE HAD TO PAY FOR TOILET PAPER and HAND SOAP come 3 days later. Police showed up TWICE because the people staying there were problematic and not once did we see the security on property handle any situation, so not a safe feeling.
7-night family trip
Verified Orbitz guest review

8/10 Very Good

Enjoyed my stay although I killed a couple of bugs. The staff was very friendly.
7-night trip
Verified Expedia guest review

2/10 Poor

Crackheads all over the premises had to leave earlier and they refused to credit me all those nights I didn’t stay there
Danny, 10-night business trip
Verified Expedia guest review

8/10 Very Good

David, 14-night trip
Verified Hotels.com guest review

2/10 Poor

Stay away from InTown Suite
It was awful! You guys should not refer any of your customers to this hotel. Currently, I am trying to contact InTown Suite corporate to advise them of the awful experience I endured on 6/28-29/19. I sent the establishment a message online on their website, but I did not receive a response. The reviews of the hotel online are the same - 90% of customers said that the hotel is filthy, and customer service is terrible. I allowed hotels.com to choose a hotel for me that weekend and they recommended this nasty hotel, so I hold you guys accountable too for my awful experience. The bedquilt on the bed was dirty; the room smelled musty. The bathroom was dirty; it was a mess. I switched to another place, and that room was nasty too. Do you have a good contact number of the hotel customer service so I can make them aware? I want a refund or discount on my credit card. I have pictures on my cell phone of the filth I saw in the room. Three cable stations were not working.
2-night trip
Verified Hotels.com guest review

6/10 Good

The front desk ppl are kinda rude. The details of the room tells you that dishes are included but, they aren't. The bed mattress was the same mattress on the pull out sofa bed. They only provide one roll of toilet tissue, one set of towels and wash clothes for the week. We had to go out and buy pots,pans, plates, cups, and eating utensils. It clearly says they provide those things. The sifa bed was very hard and lumpy.The room was clean and the property was quiet at night. I feel that you should get what they advertised for the amount of money you have to pay. But my stay itself was ok....
Tomika, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Not what you would expect near the City Center.
the room smelled bad and had to immediately open the windows to air it out which did not help. They only fix the bed after 2 to 3 days and did not replace the towels. When asked if they can give us more toilet paper they advise that they do not supply that service. After going to the guest services, she tried to explain why they don't but ended up giving us a used roll.
Joe, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Dirty
Pretty dirty place. My wife had to clean it first. They boasted about their great mattresses but they were lumpy. Stains on furniture etc
Michael A, 13-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Accessibility to various places to shop eat entertain and my daughter's home
14-night family trip
Verified Orbitz guest review

2/10 Poor

I liked it had the cheapest price for a Saturday-Monday stay. I Also enjoyed how stiff the bed was for my back. It was comfortable. The toilet however was stained and during my stay we had no towels whatsoever. Called the front desk and asked for some and was told to call back Monday when the front office was open and then was subsequently hung up on. There also was no iron which I found personally odd
JoVie, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

I loved the layout of the room.inviting...butthere wss no toilet paper in the bathroom. The bed was not as comfortable as I had hoped. Customer Service was great! I left a few items especially my mecication and it was kept for me until got there the next day Thank you!
1-night trip
Verified Expedia guest review

4/10 Fair

Don't do it
The rooms were small and it was a hassle checking in. I remade the bed with all my own blankets and did not touch the floor. Everything felt dirty. The whole place smelled like smoke despite me booking a non-smoking room. The pictures are not representative of what you are actually going to get. I will never stay here again.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

When i went to check in, they said they were fully booked so they sent me to their sister hotel. So then i drove there, then they didn’t have my room. Mind you i booked this reservation a month before. So then they call back to the hotel i just came from and then they said they’d have to give me a king room instead. Which was fine, i just needed somewhere to stay after traveling 4 hours there. Then the next day follows and everything seems great until close to 10 at night. Then i went to go back to my room, my key wouldn’t work. It had just worked when i left around 730. So i had to call their on campus person which actually wasn’t on the campus of the hotel. I had to sit in the empty lobby for Over a half hour waiting for her to get there. Come to find out they deactivated my room key because they said they didn’t get payment for that night. I reserved this room for 2 nights from the beginning when i booked it a month ago. And i had checked my account and they had pulled the money for both nights. So why they deactivated my key i have no clue. It was definitely frustrating when all i wanted to do was go to my room and relax but instead had to wait in the lobby in the middle of the night.
Joshua, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

7-night romance trip
Verified Hotels.com guest review

8/10 Very Good

7-night romance trip
Verified Hotels.com guest review

6/10 Good

Nice hotel close to restaurants
This was a nice clean hotel, however, it lacked in basic amenities such as extra toilet paper, new bar of soap, and hand towels.
Diane, 1-night trip
Verified Expedia guest review

6/10 Good

Ok hotel
The hotel was remodeled and was clean. It was also conveniently close to many places (restaurants, grocery stores, shops). However, the bed was uncomfortable and the tub was cracked. Basic things like hangers were not even in the room. The hotel staff was courteus but would not allow me to add my sister to the room. I would only return here for the convenience.
1-night trip
Verified Expedia guest review