4/10 Fair
Nov 26, 2024
Friendly staff, excessively noisy, not clean.
Let's start with the good. The staff were very friendly and helpful. The breakfast was very good and the beach view was nice to have.
However, the room itself was not very clean.
Under the bed looked like it has never been cleaned. The shower doors were heavily water stained. The bathroom had sort of a public restroom smell to it if that makes sense.
The door to the room did not seal well at all so every night, the room would collect large insects and a lot of mosquitos. I spent a while tracking down the huge bugs as they went under the bed. That's when I noticed it appears the bed never gets cleaned underneath. Huge amounts of webs and dust and insects.
I had to stuff towels under the door and that kept the large insects out but but the mosquitos still came as they pleased.
Having a beach view was nice to look at but at night when I'm trying to sleep, people were knocking on my window, yelling and making a racket outside my window until midnight and sometimes later. The final night of my stay, there was a group of 3 or 4 dogs that were fighting outside my window from about 11pm until midnight. Not necessarily the hotel's fault but maybe that's just the price you pay for a Beach front hotel in El Nido.
I've been in the Philippines for 2 weeks and this is the most expensive place I have stayed and was by far the most disappointing.
Won't be returning.
Michael
Michael, 4-night trip
Verified Hotels.com guest review
