Vine Serviced Apartments

Quiet, Clean, Close to everything, Friendly Staff. I highly recommend staying here

Great location between sth bank and west end. Clean and well appointed apartment. However fridge was a bit wobbly as it appeared to be missing a foot. Also, we found out that there is no hot tub in the room, it’s is on the roof floor level, so it’s a shared one :)

I dealt with Shaun the whole time I was at the apartments and he was very accommodating with everything. I had a minor issue which he dealt with straight away. Everything you need in a good position.

Ease of getting the us. Friendly reception from staff.

good location and very easy to check in and out in the middle of the Covid 19 lockdown

(1) The apartment had a persisting strange smell which seemed to emanate from. the bathroom - a somewhat mouldy plumbing smell. (2) The main. television system did not work. It was probably not out of order, but was showing "no signal". I saw some RCA-type plus on the floor so perhaps they had been unplugged. It was quite a complex set-up involving a Foxtel box so an instruction sheet would have been helpful. (3) The supplies of sugar, soap and shampoo were ungenerous. There were only three sachets of sugar. Otherwise: the place was attractive, generally well maintained, well-equipped and comfortable, and staff were helpful.

Staff were very friendly and helpful; balcony was amazing, so spacious, awesome view of the city and Musgrave Park. Roomy apartment but interior was a bit dated, carpet damaged between bedroom and bathroom, edges scuffed and some wear and tear.

Valentines Day, 14 Feb - ignored on arrival. Not told on phone an hour earlier I would be charged for accessing our room early as it was available ($50 for 2hr early) then withdrawn from credit card when we arrived - until I queried it. Was then told it had bee refunded (however has not come back into my account as yet, the charge has gone through though). Rude receptionist, no apology for their error, no compensation for us on Valentines Day. Bad start to our weekend. Room was fairly drab, didnt look as good as in the pictures online. Spa on roof didn't work properly either, no instructions anywhere.

Well located for easy walking access to the Southbank area and city. Facilities were very appropriate for an extended stay of 6 nights. Unit a little tired needing maintenance: shower rubber seal needs replacing and long needs reupholstering as the cushion covers were gaping. Air conditioning was effective in Brisbane’s heat and high humidity. Repairs are easy to complete but maintenance needs close monitoring.

Building security was excellent. Staff was friendly and helpful. Location is great. Overall i had a great stay.