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Kay Hotel and Residences

3.0 star property
Hotel with outdoor pool, near SM City Clark

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kay Hotel and Residences

Outdoor pool
Premium Room, 2 Queen Beds | Individually furnished, desk, bed sheets
View from property
Front of property
Property amenity

Reviews

6.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Children's pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Air conditioning
  • Front-desk safe
Feel at home
  • Children's pool
  • Premium TV channels
  • Daily housekeeping
  • Elevator
  • Refrigerator (on request)
  • Dry cleaning/laundry service

Room options

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The price is $40
includes taxes & fees
$35 per night
Nov 30 - Dec 1
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About the neighborhood

Map
555 Don Juico Avenue, Clarkview, Malabanias, Angeles City, Pampanga, 2009

What's nearby

  • Walking Street - 2 min drive - 1.9 km
  • Casino Filipino - 3 min drive - 2.8 km
  • Deca Clark Wakeboard Pampanga - 4 min drive - 4.0 km
  • SM City Clark - 5 min drive - 4.1 km
  • Clark Freeport Zone - 8 min drive - 5.9 km

Getting around

  • Clark Intl. Airport (CRK) - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panorama Restaurant - ‬7 min walk
  • ‪Thai Baht - ‬9 min walk
  • ‪Bretto's - ‬3 min walk

About this property

Kay Hotel and Residences

Kay Hotel and Residences features a rooftop terrace and puts you just a 5-minute drive from Walking Street and SM City Clark. Guests can take a dip in the outdoor pool or grab a bite to eat at Kyan Cafe, which serves breakfast, lunch, and dinner. A poolside bar, a bar/lounge, and a children's pool are other highlights.

Languages

English, Korean

At a glance

Hotel size

  • 100 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 8 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's pool

Services

  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Kyan Cafe - This café serves breakfast, lunch, and dinner.
Sky Lounge - This poolside rooftop bar serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: PHP 1000.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: PHP 20.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 300 per person
  • Airport shuttle service is offered for an extra charge of PHP 500 per person (one-way)

Children & extra beds

  • Rollaway beds are available for PHP 750.0 per day

Policies

This property accepts credit cards.

Also known as

Kay Hotel Angeles City
Kay Angeles City
Kay Hotel and Residences Hotel
Kay Hotel and Residences Angeles City
Kay Hotel and Residences Hotel Angeles City

Frequently asked questions

Is there a pool at Kay Hotel and Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Kay Hotel and Residences?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Kay Hotel and Residences?
Yes, an airport shuttle is available. The charge is PHP 500 per person one-way.
What are the check-in and check-out times at Kay Hotel and Residences?
Check-in start time: 2 PM; Check-in end time: 8 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at Kay Hotel and Residences?
No, this hotel doesn't have a casino, but Casino Filipino (3-min drive) and Royce Hotel and Casino (6-min drive) are both nearby.
What is there to do at Kay Hotel and Residences and nearby?
Kay Hotel and Residences has an outdoor pool.
Does Kay Hotel and Residences have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Kay Hotel and Residences like?
Kay Hotel and Residences is in Malabanias, a short 17-minute walk from Air Force City Park.

Reviews

6.2

Good

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

1-night trip
Verified Expedia guest review

4/10 Fair

Booked a room online. Room was not booked. Place look like accommodates prostitutes.
Agnes, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was great service's and comfortable stayed
Young, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is in a good location, a bit far away from walking street but still ok. Telephone number on the net was wrong so I had to book via hotel.com. Price was 300 Pesos difference. Don't understaand why they don't accept credit cards at the bar. Pool is not maintained, so if you want a nice pool this is definitely not the place to go. Restaurant food is also ok, nothing special. All signs are written in Korean especially the ones in front of the elevators. Still don't know what was written there exactly
Leroy, 4-night trip
Verified Hotels.com guest review

6/10 Good

Unfortunately the bads outweigh the goods
Price was cheap, staff were friendly and helpful. The lobby was clean and looked very lavish. The pool was large and cold, the beds were large and there were 2 which is relatively hard to find in one room. The room was large compared to most hotels. The aircon, fridge and WIFI worked VERY well, which is also hard to find. Free bottled water was good. That's about where the good news ends though. The hot tub was not working and looked like it hadn't for a VERY long time which is disappointing as it was one of the main reasons we chose this hotel. The rooms, hallways and rooftop pool area were unkept, dirty, in disrepair and in desperate need of refurbishment. There were stains and dust everywhere. Think about the worst you have ever seen, then double it. The signs to the rooms were confusing and you basically walk around blindly until you find the number you need. Room service menu is only local and Korean food, and there was not much option. We suggest ordering in ENVY home delivery. Beds were hard and uncomfy. No comforters. No hot water at all in the bathroom, so cold showers all around. Tea and coffee in room but no cups or mugs. Location is average. It could be great but needs a LOT of money spent on it and lots more cleaning staff.
Aaron, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Expedia needs to check on ALL the rooms in your portfolio. The room we were offered was disgusting and nothing like the one that was displayed on YOUR WEBSITE. I have am skeptical of using Expedia again.
1-night trip
Verified Expedia guest review

6/10 Good

Rooms are spacious enough, but not well maintained
Hotel provides basic amenities. Spacious enough room with large toilet. Rooms not well maintained though. Fixtures are falling off the wall; carpeted floors are stained and dusty - if you walk around barefoot your feet get dirty pretty quickly.
Verified Expedia guest review

4/10 Fair

no service
first far from everthing had totake a jeepy or a bike to go any where pool was dirty ask them to clean the pool they didn,t gone all day room was clean had to ask them to clean the room breakfast really bad no good at all i would stay away from this place , better places to stay
Verified Hotels.com guest review

6/10 Good

OK stay for 2 nights.
OK stay for 2 nights. But not impressed. The touted rooftop pool and resto was closed.
Verified Expedia guest review

8/10 Very Good

kay hotel
the Kay hotel was very good plenty of room very clean the wife really liked it.
Verified Expedia guest review

10/10 Exceptional

Rooftop pool and great staff
Great hotel. Rooftop pool, balcony, wifi and great staff.
Verified Hotels.com guest review

10/10 Exceptional

Rooftop pool and in a great area
Great hotel with a beautiful rooftop pool. The staff was very nice all the time, and even went out of their way to help me print my boarding passes. The lobby is very big and has a 'grand hotel' feel to it. The rooftop pool is very nice, and you can even see small planes take off and land in the distance at the private airport, but it's far enough away that you never hear them. The bathroom was fancy, and I also liked having a private, comfy balcony. Highly recommended.
Verified Hotels.com guest review

8/10 Very Good

Value for money
Stayed for 2 nights at this hotel with family during the holy week. Construction ongoing but did not bothered us. Booked a Premium Deluxe King room - the room itself and bathroom is modern and very spacious. Beds were comfortable and nice. Hallway looks like in 4-5 star hotels. We enjoyed the pool/jacuzzi so much. Downside is that air conditioning inside the room wasn't working very well, limited towels (they charge you for extra), customer service needs improvement (particularly front desk, housekeeping, F&B). Overall we had a pleasant stay. We hope to be back with an improved management. Way to go.
Verified Expedia guest review

6/10 Good

Feb 13-14 stay
Hotel unit is relatively big. Ideal for family of 6. Roofdeck is still a constructin in progress, but nice viw up there. Additional improvements needed.
Verified Hotels.com guest review

6/10 Good

What happened?
What happened? it has become delapidated
Verified Hotels.com guest review

4/10 Fair

Disappointed
Really bad experience. Theres no wifi in d room, found at least 2 mosquitoes in the room. Many more in d lobby. Poor buffet breakfast with only very limited choices. Friendly staff anyway but cant help anyway.
Verified Hotels.com guest review

4/10 Fair

Stay away until renovation is finished!
You should inform guests that there is a renovation going on. The place is so dusty. Very limited choices in the restaurant! Had to eat outside.
Verified Hotels.com guest review

2/10 Poor

Not Recommended
Worst hotel experience i've ever had in my life. Totally a fake pictures vs on the actual. Hotel staff worst,lazy,not accomodating.
Verified Expedia guest review

8/10 Very Good

A Little Golden Hideaway
I was pleasantly surprised that a hotel with such a low room rate could offer such a good level of service. It met all my expectations and a little more. The staff were very good and helpful. The food was nice. Nothing fancy or special, they stuck to the basics in cooking and it tasted really nice. It puts a lot of 4 to 5 star hotels to shame. I will stay there again on my next visit.
Verified Hotels.com guest review

6/10 Good

Clean towels takes forever to arrive
* they made my kids use the same towels they used after swimming * the lobby was super hot... we checked in summer and everyone was sweating when we were checking in and out :(
Verified Expedia guest review

6/10 Good

Nice hotel and good location, but no towels, etc.
We checked into the hotel and immediately were hit with a PHP1000 refundable room charge. The Room was nice as described. good facilities except there was no curtain in the bath. We bathed and went to our meeting. The next AM we had to use the towels again. Later, When we arrived at 5PM there was no fresh towels or linen. I informed the Desk in person and was advised the fresh towels were coming. At 10 PM I called and they said th3ey were coming. At 11PM a person arrived with two towels and a fresh floor mat for the bath. Fortunately my wife brings her own towel. The parking was good but limited. The included breakfast was not as good as McDo. When we arrived the impression was good, but the longer we were there, it went down hill.
Verified Expedia guest review

8/10 Very Good

Nice place!
Nice place in a convenient location!
Verified Hotels.com guest review

8/10 Very Good

friendly staffs
staffs are all accomodating/friendly. it was a fastastic stay. :)
Verified Expedia guest review

10/10 Exceptional

Very modern with great view!!
The Grandview is in a great location on Don Juico Ave close to everything. Hotel looks very modern with good prices. I think the Hotel is fairly new because there were a few hickups with the system but other than that it's a GREAT option. Breakfast is delicious at the top of the building. Great option!!!
Verified Hotels.com guest review

2/10 Poor

You must choose another hotel
Poor barkfast
Verified Hotels.com guest review