Escape to Caravan Serai, an upscale guesthouse in Palmeraie, where you can unwind with a rooftop view or by the poolside bar. Relax at the on-site spa with a massage and body scrub. With multilingual staff and bike rentals available, discover local flavors at the restaurant for breakfast through dinner.
Reviews
7.47.4 out of 10
Good
Popular amenities
Airport transfer
Bar
Spa
Free breakfast
Pool
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Rooftop terrace
Pool bar
Room service
Airport shuttle
Terrace
24-hour front desk
Garden
Front-desk safe
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Classic Double Room
Classic Double Room
Highlights
Soundproofed
Air conditioning
TV
Separate bedroom
Designer toiletries
Shower/tub combination
Bathrobes
Private bathroom
516 sq ft
Sleeps 2
1 King Bed
View all photos for Suite
Suite
Highlights
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Designer toiletries
Shower/tub combination
861 sq ft
Sleeps 3
1 King Bed
View all photos for Triple Room
Triple Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Designer toiletries
Shower/tub combination
Bathrobes
700 sq ft
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Superior Suite, 1 Bedroom
Superior Suite, 1 Bedroom
Highlights
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Designer toiletries
Shower/tub combination
861 sq ft
Sleeps 3
1 King Bed
View all photos for Suite (Private Swimming Pool )
Caravan Serai features a rooftop terrace and puts you within a 15-minute drive of Majorelle Garden and Avenue Mohamed VI. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or mani/pedis. An outdoor pool, a poolside bar, and a snack bar/deli are other highlights.
Languages
Arabic, English, French, Spanish
At a glance
DONE
Hotel size
17 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite extended parking
Onsite parking limited
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 8 AMâ11 AM
Restaurant
Bar/lounge
Poolside bar
Barbecue grills
Room service
Snack bar/deli
What to do
Pool table
Golfing nearby
Hiking/biking trails nearby
Windsurfing nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
An outdoor pool
Full-service spa
Massage/treatment rooms
Accessibility
Smooth flooring in room
Room amenities
Be entertained
DVD player
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Bathrobes
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Shower/tub combination
Bidet
Designer toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has massage/treatment rooms. Services include body wraps, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Dining
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.10 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one way)
Children & extra beds
Cribs/infant beds are available for EUR 25.0 per stay
Rollaway beds are available for EUR 25.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Caravan Serai House Marrakech
Caravan Serai Marrakech
Caravan Serai
Caravan Serai Guesthouse Marrakech
Caravan Serai Guesthouse
Caravan Serai Marrakech
Caravan Serai Guesthouse
Caravan Serai Guesthouse Marrakech
Frequently asked questions
Does Caravan Serai offer free cancellation for a full refund?
Yes, Caravan Serai does have fully refundable room rates available to book on our site. If youâve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Caravan Serai?
Yes, there's an outdoor pool.
Are pets allowed at Caravan Serai?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Caravan Serai?
Yes, there's free self and extended parking. Parking spots may be limited.
Is airport shuttle service offered by Caravan Serai?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one way.
What are the check-in and check-out times at Caravan Serai?
Check-in start time: noon; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Caravan Serai?
No, this guesthouse doesn't have a casino, but Le Grand Casino de La Mamounia (14-min drive) and Casino de Marrakech (15-min drive) are both nearby.
What is there to do at Caravan Serai and nearby?
Have fun with nearby activities like hiking and windsurfing, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Caravan Serai also has a Turkish bath and a garden.
Are there restaurants at or near Caravan Serai?
Yes, there's an onsite restaurant that offers local cuisine.
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Caravan Serai Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
May 21, 2023
I will always have a soft spot for Carsvansersie
We have long loved caravanserie
So charming - lovely pool
Gorgeous architecture- not posh but delightful - staff still lovely
However - the food used to be quite good
Not so now
And the interiors of the shared spaces a little shabby
catherine hughes
catherine hughes, 3-night trip
4/10 Fair
Jan 2, 2025
The hotel is situated in a slum. Hotel has itÂŽs own taxi, since taxis does not want to drive there and their taxi is expensive. We changed to another hotel during our stay.
Verified traveler
7-night trip
8/10 Very good
Jun 28, 2024
A lovely retreat. A great place to center yourself. I absolutely enjoyed my stay.
Only one piece of advice to those considering this hotel. If you are planning to take advantage of spa treatments, I would call them in advance to make sure the spa will be open during your stay. I found that the hours were not always consistent with several hotels in Morocco. Enjoy!!
Ellen
Ellen, 1-night trip
8/10 Very good
Jan 22, 2025
Hotel typique marocain .confortable, grande chambre et personnel aux petits soins.
All staffs are professional and kind, calm place for relax, well maintained with classical decoration. bit Far from city(off road, nothing near to hotel), too many insect(ant), no wifi in the room (we were biggest room), private swimming pool is dirty(we couldnt swim in there even our purpose was that)
Verified traveler
2-night trip
8/10 Very good
Apr 21, 2019
Prachtige en ruime kamers, iedere kamer heeft ook een terras. Personeel is top, wij reisden met ons eenjarig zoontje, alles wat je vroeg kon geregeld worden. Shuttleservice erg handig. Menukaart kan wat meer variatie gebruiken, wellness was teleurstellend.
Verified traveler
5-night trip
10/10 Exceptional
Jan 7, 2019
Tolles hotel mit viel flair, ist so wunderychön dass man nur staunt. Leider weit ausserhalb...man muss alles im hotel konsumieren, man kan in def nÀheren umgebkng nichts kaufen.Es wird ein kostenloser transport in die medina angeboten.
Verified traveler
3-night trip
10/10 Exceptional
Dec 29, 2018
A fabulous, quiet, boutique hotel away from the bustle of the city but close enough to be in the centre of town within 30 mins. The food was excellent. The rooms are fabulous. And the treatment in the Hamman just what I needed to recharge the batteries. Its my 3rd trip in 18 years and I will be going back!
Deb
Deb, 3-night trip
10/10 Exceptional
Aug 27, 2018
Hyggeligt autentisk hotel
Vi havde en fantastisk ferie pÄ dette meget autentiske og anderledes hotel. LÄ tilpas langt uden for storbyens larm og vi havde mulighed for at komme helt ned i tempo. De mange terrasser rundt omkring pÄ hotellet gjorde det muligt altid at finde en plet med sol. Personalet var ualmindelige sÞde og gÊstfrie og spurgte hele tiden, om vi manglede noget. Absolut et sted vi vil anbefale, hvis man er til ro og hyggelig atmosfÊre. Kommer gerne selv igen.
Lone
Lone, 6-night trip
10/10 Exceptional
May 23, 2018
Beautiful stunning relaxing tranquil hotel to stay
Verified traveler
5-night trip
8/10 Very good
Apr 18, 2018
Sophie
4/10 Fair
Jan 7, 2018
EnttÀuschend
Wunderschönes historisches GebÀude aber alles andere leider sehr enttÀuschend.
Die RĂ€umlichkeiten sind mit geschmackloser sexistischer und Gewalt verherrlichender "Kunst" dekoriert.Das Essen hat die QualitĂ€t eines Essens im Flugzeug, kostet aber so viel, wie ein Essen im marokkanischen Luxusrestaurant. Hier versucht offensichtlich jemand maximalen Gewinn bei minimalem Aufwand zu erzielen. Die Stimmung unter den GĂ€sten ist entsprechend. Die Angestellten sind nett und freundlich, können die Misswirtschaft der Hotel FĂŒhrung aber nicht ausgleichen.
DarĂŒber hinaus liegt das Hotel extrem weit auĂerhalb von Marrakesch (15 km) und im direkten Umfeld ist wirklich nichts interessantes oder schönes zu erblicken. Die Bewohner der umliegenden HĂ€user sind eher ablehnend, so dass man keine Freude daran hat, sich auĂerhalb der Anlage aufzuhalten. Ohne Auto geht gar nichts.
Regina
Regina, 1-night trip
2/10 Poor
Oct 25, 2017
Hebben het hotel vroegtijdig verlaten wegens slechte service!
Echt spijtig want ze kunnen hier een juweeltje van maken!
Wir haben uns sehr wohlgefĂŒhlt und in der netten, ruhigen AtmosphĂ€re gut entspannt.
Schöner Pool, leckeres Essen, zuvorkommendes Personal und guter Service.
Extremely disappointing Motel, not sure how they manage to get stars for this dump.
For one you have to drive on an extremely bad dirt road. You have to cross the village's streets with open sewers into the middle of those streets. The motel is on the edge of a cliff with a dirt parking space in front of the Motel that fits 4 or 5 vehicles. The motel inside is extremely dusty and not well maintained. The room were rather furnaces. Although equipped with A/C, the A/C was very inefficient because the Windows and doors as well as their frames were not air tight and the AC units were small for the space they were supposed to cool off.
The beds and the mattresses were of an extremely poor quality. They still use the spring mattresses and the spring beds of 1970's. Forget about a restful night for many reasons: too hot to sleep, bad mattress and bed, and when finally you started getting a wink at 4:00 am, the call for payer over a blaring old speaker will for sure spring you out of bed.
The facility is designed to imulate an ancient village Riad, however they seem to have confused antiques for junk. Many items such as tables, doors and windows are an absolute junk, but they try to pass them for antique.
The breakfast was very generous if you don't mind the hoards of flies that you know for sure they had their previous meals from the street's sewers.