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Best Western Premier Ashton Suites-Willowbrook

3.0 star property
Hotel with restaurant, near Willowbrook Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Suite, 2 Queen Beds, Accessible, Non Smoking (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Seasonal outdoor pool
Full-size fridge, microwave, stovetop, dishwasher
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Free breakfast
  • Non-smoking
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Convenience store
Feel at home
  • Free cribs/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is $99
includes taxes & fees
$85 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Accessible, Kitchen (Kitchen)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen (Kitchen)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Accessible, Non Smoking (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

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The price is $75
includes taxes & fees
$64 per night
Dec 10 - Dec 11
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About the neighborhood

Map
7495 W Greens Road, Houston, TX, 77064

What's nearby

  • Willowbrook Mall - 8 min walk - 0.7 km
  • Houston Methodist Willowbrook Hospital - 2 min drive - 2.1 km
  • Sam Houston Race Park - 5 min drive - 4.8 km
  • Champions Golf Club - 5 min drive - 5.3 km
  • Vintage Park - 6 min drive - 7.3 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 19 min drive
  • Houston William Hobby Airport (HOU) - 43 min drive
  • Houston Station - 25 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Hooters - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Best Western Premier Ashton Suites-Willowbrook

Best Western Premier Ashton Suites-Willowbrook offers a great location, putting you within just a 10-minute walk of Willowbrook Mall. The restaurant is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 68 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Lowered electrical outlets in bathroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired internet
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Premier Bar & Grill - This bar serves dinner only.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is an administrative fee of USD 100 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from May to August
  • Guests under 6 years old are not allowed in the swimming pool or fitness facility, and guests under 6 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Frequently asked questions

Is there a pool at Best Western Premier Ashton Suites-Willowbrook?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Best Western Premier Ashton Suites-Willowbrook?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Premier Ashton Suites-Willowbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Premier Ashton Suites-Willowbrook?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Best Western Premier Ashton Suites-Willowbrook and nearby?
Best Western Premier Ashton Suites-Willowbrook has a seasonal outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Best Western Premier Ashton Suites-Willowbrook?
Yes, there's an onsite restaurant, The Premier Bar & Grill.
Does Best Western Premier Ashton Suites-Willowbrook have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Best Western Premier Ashton Suites-Willowbrook like?
Best Western Premier Ashton Suites-Willowbrook is in Willowbrook, a short 8-minute walk from Willowbrook Mall and 6 minutes' walk from Mountasia Houston.

Reviews

8.4

Very Good

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laniecia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mayra, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

My was stay was great. Had no complaints or problems while I was there.
Monica, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Osbaldo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brittany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stay experience
Great
Matt, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Pinochet, 2-night trip
Verified Hotels.com guest review

6/10 Good

James, 8-night business trip
Verified Hotels.com guest review

2/10 Poor

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Caroline Vartzbedian, 3-night trip
Verified Expedia guest review

2/10 Poor

terri, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Laquisha, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nasty wash cloth in the room had to clean up my shower bed hard
Phillip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kim, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible stay
To start off everything was going great til i asked questions that involved my handicapped son on the day of check-in i did not stay the full 4 nights due to rudeness again i will not recommend anyone to stay here after my experience with them i went online to read their reviews and they are terrible sorry no recommendations
Shenika, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Susan, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kim, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Management is rude, unempathetic, and greedy. They charge PER child (no matter the age). So even if the room you book fits 6 and you put 4 on the reservation, they hound you about the number of people staying in the room and they charge more even though my 2 youngest would not be using any of the amenities like the pool or breakfast. We booked 4 nights due to the houston storm/tornado and our power came back on sooner than centerpoint had told us so we tried to check out early so we could go back to work and kids could go back to school. Management refused to let us check out early and just pay a fee. They charged us the full stay PLUS MORE due to my 2 youngest babies. They are very greedy during a natural disaster. Every dollar counts right now because we lost an entire refrigerator and freezer worth of food and our entire fence line collapsed which home insurance does not cover ON TOP OF losing many hours at work. We werent asking for a free night and wouldve been more than willing to pay whatever cancellation/early check out fee. So many people are still without power, they would not have trouble booking that room again.
tiffany, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Good breakfast.
Paltx202, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

made a late reservation due to no light in Houston. i have 3 children age 5, 3 and 16 months arrive by 11pm.. couldn't be happier that my children and wife felt at home. peacefully. slept well. Ver hard to travel with 3 children and a young wife am just thankful..
E, 1-night family trip
Verified Orbitz guest review

6/10 Good

This will be my first review on Orbitz. We are Houstonians and lost power for the past five days. The stay was good but spoilt during checkout. The communication was terrible. I asked for a late checkout earlier to the incident and I must have misunderstood it was okay to check out at noon. The manager called the room at 11:03 and said it is time to check out. I told him I had asked for the late check out with the other person. He said I am the manager and she doesn't have authority to allow late check out and I need to be out of the room now. He also said he was going to fire her if she allowed late check out. He was going to check the video to see what was agreed. The manager is treating late check out discussion like a crime. This is bit of an overreaction for the situation. I felt unwelcoming immediately. I can tell the manager does not have any level of empathy and does not belong in the travel industry. No patience, no willingness to de-escalate a situation or listen, jumping to conclusions and accusing the guests! We left at 11:30 am with a resolve of not coming back to Best Western!
Parthasarathy, 2-night family trip
Verified Orbitz guest review