Hotel Suites Mar Elena puts you just a 5-minute drive from Malecon and Cruise Ship Terminal. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Apartments offer up nice touches like rainfall showerheads and comfy beds with Egyptian cotton sheets. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Property amenities
Beach
Near the beach
Beach shuttle (surcharge)
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Internet
Free WiFi
Parking and transportation
No onsite parking available
Beach shuttle (surcharge)
Dining
Free continental breakfast available daily 8:30 AM–10:30 AM
Bedrooms
Premium bedding
Down comforter
Hypo-allergenic bedding
Egyptian cotton sheets
Bed sheets provided
Pillow menu
Tempur-Pedic mattress
Bathrooms
Shower
Rainfall showerhead
Hair dryer (on request)
Toilet paper
Towels provided
Soap
Entertainment
32-inch plasma TV with cable service
Outdoor areas
Terrace
Outdoor furniture
Laundry
Near laundromat
Work spaces
24-hour business center
Meeting rooms
Computer station
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
46 rooms
4 floors
1 building
Built in 1986
Colonial architecture
Fees & policies
Optional extras
Beach shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Children under 15 years old are not allowed in the swimming pool without adult supervision
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Mar Elena
Suites Mar Elena
Suites Mar Elena Hotel
Suites Mar Elena Hotel Puerto Vallarta
Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena
Suites Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel Puerto Vallarta
Frequently asked questions
Does Hotel Suites Mar Elena offer free cancellation for a full refund?
Yes, Hotel Suites Mar Elena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Suites Mar Elena?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Suites Mar Elena?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Suites Mar Elena?
Sorry, there's no onsite parking at Hotel Suites Mar Elena.
What are the check-in and check-out times at Hotel Suites Mar Elena?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Suites Mar Elena and nearby?
Hotel Suites Mar Elena has an outdoor pool and a fitness center.
What's the area around Hotel Suites Mar Elena like?
Hotel Suites Mar Elena is located near Hotel Zone Beach in Hotel Zone, a short 18-minute walk from Uno and 7 minutes' walk from Playa Las Glorias.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 21, 2024
Would come back to this place
Rudolf
Rudolf, 6-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Aug 6, 2024
Very nice stay and great staff
Andrew
Andrew, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2024
This was a perfect place for a gateway. You can cross the main street for restaurants or the best food place in front of the hotel. Pool was nice and hotel was clean. They only serve continental breakfast
Grace
Grace, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2024
Juan
Juan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2024
The AC leaked on us all night. Could not sleep. Everything was falling apart from the ice bucket to the hanging soap dish. Extra cost for swimming towels, everything. Good for the price and location. Great place if you want to stay near locals and the swimming pool is awesome.
THUCDOAN
THUCDOAN, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 21, 2024
Very nice staff
Joseph
Joseph, 1-night trip
Verified Orbitz guest review
6/10 Good
Mar 30, 2024
The hotel does not provide any parking. They do don't have a parking lot for the hotel. You need to find parking on the street, if it's late you might not find parking. Inside my room there was a bad smell coming from the drains.
Arnold
Verified Expedia guest review
10/10 Exceptional
Mar 27, 2024
Lesley
Lesley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2024
For one night, it was quiet, and the pool was refreshing
Ann
Ann, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 13, 2024
Stay was good overall. Located just a few blocks away from beach and restaurants. I didn't like that the room didn't offer a refrigerator so you can't store leftover food. Rooftop is very nice 👍
Hugo
Hugo, 2-night trip
Verified Hotels.com guest review
6/10 Good
Feb 29, 2024
Clean rooms but little ambiance.
Frances
Frances, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 27, 2024
The folks who run Hotel Mar Elena are wonderful and create a wonderful experience! It is a short walk from the beach and while it doesn’t have a beach view, it has a lovely rooftop pool.
Rooms at the east end of the hotel are a bit noisier as they are close to a busy street and a Karaoke Bar that loves to crank the volume, but still quite pleasant. Just with the nature of the set-up, if you have noisy neighbours, you will hear them, but this place seems to have a lot of regulars who know each other and are quite friendly.
A safe neighborhood in the hotel zone and a lovely spot for a simple getaway.
Peter
Peter, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 24, 2024
Very basic room. No closet or hanger for cloths.
Fahimuddin
Fahimuddin, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2024
This was a hotel/suites combo so a number of guests were there for months. It meant there were great common areas and a wonderful rooftop pool and gathering space. The rooms were basic but large, great redone tile bathrooms and the best and helpful staff.
Judith
Judith, 8-night romance trip
Verified Expedia guest review
2/10 Poor
Feb 10, 2024
Not worth the money
This property looks cute on the outside and we only needed it for a night BUT overpriced WAY below expectations. The couches in the lobby area were filthy as was the floor. Check in was good and the lady was pleasant. Once in the room, the lack of upkeep became apparent. The tile floors were filthy, the light in the bathroom did not work, no towels, half a roll of toilet paper, one tiny bottle of hand soap (trial size) for 3 people. No shampoo or conditioner. The one knob in the shower was completely broken off. The water pressure in the shower was pathetic. Rainshower shower head that clearly needed some CLR to clear out calcium and or debris. The bathroom sink was slow to drain, filling with water quickly while we washedThe bathroom door was damaged and in poor condition. It looked very shabby.It spoke to the poor maintenance this hotel receives. The TV had the cable box dangling from it. We asked the staff to deal with the bathroom light twice. On the second go round a young man came in and played with the switch by turning it on and off quickly. We laughed as we knew it clearly had a short and you had to toy with it to turn on... a little scary for sure. We had to go fetch our own towels and luckily we had our own toiletries. The hotel is cute, great location but is in major need of TLC and a good cleaning. Overpriced. I give it a 5 out of 10 for its proximity to buses, beach and restaurants. I would not stay there again for the price paid
Kathy
Kathy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2024
shannon
shannon, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jan 10, 2024
Nick A
Nick A, 6-night trip
Verified Expedia guest review
4/10 Fair
Jan 4, 2024
The property is cute, but management is bad. When you rent an apartment you expect to have enough silverware, pots and pans, good fridge, a cleaned place. That was not the case. If you decide to stay here, you will have some kind of issue for sure. Dirty pool, bug bites, dirty place, not enough silverware, pots, pans, non working remote controls, bad smell, no hot water or no water, old bread, fridge will freeze your food, dirty utensils. I will not be staying here again.
SANDRA
SANDRA, 7-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 3, 2024
Front desk staff was very friendly and accommodating.
Natasha Skye
Natasha Skye, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 18, 2023
Everything was very good: stylish property. clean, safe, very close to the beach, friendly staff.
Only disappointed with water interruption and noise of water tracks.
Varvara
Varvara, 18-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 8, 2023
This hotel was perfect for a short stay, walkable to the bus stop or there is taxi stand right outside. It has small, cute pool. The reception staff was very friendly. We enjoyed our stay.
Damaris
Verified Expedia guest review
4/10 Fair
Nov 29, 2023
I lost some belonings there, the safety box never worked, etc etc
gustavo
gustavo, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 24, 2023
Nice staff, decent breakfast, easy bus access to Centro, and clean, AC-equipped room made my five-night stay comfortable and enjoyable.
Kasem
Kasem, 5-night trip
Verified Expedia guest review
8/10 Very Good
Oct 31, 2023
This property is a great deal for the price. While the wifi nor tv was working and breakfast is hit or miss as far as availability. It has a great rooftop pool and lounge area, staff is very helpful, housekeeping is wonderful. I could tell this hotel is constantly being upgraded. I would stay again.
DeLynn
DeLynn, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 9, 2023
It has been recently renovated. Very clean and welcoming look. Pool area on top of building very clean and relaxing 😎 Complimentary Breakfast at the pool side enjoyable.
Aracely
Aracely, 2-night family trip
Verified Expedia guest review
General property information
Travelers Say
"Nice location, helpful staff and the pools are nice."