We recently stayed at Residence San Pietro Barisano and we were extremely disappointed with our experience. The hotel advertised that parking was included, but upon arrival, we discovered that this was not the case. We had sent an email inquiring about parking, but received no response. When we called the hotel, they informed us that they were too busy to reply to emails and we would have to park outside the city and either take a bus or walk to the residence.
Upon entering our room, we immediately noticed a damp smell and the bedding felt cold and wet. When we brought this to the attention of the receptionist, they responded in an arrogant manner, claiming that there was no humidity in the room and that it was only cold.
Furthermore, the bathroom was dusty and the toilet rolls had not been changed, with leftover rolls from previous guests still present.
The breakfast offered at the hotel was very disappointing. The selection consisted of a few cakes, some yogurt, and Kellogg's cereal. The orange juice tasted extremely acidic and was not enjoyable at all. Additionally, the only non-sweet option for breakfast was a banana, which seemed to be a few days old.
Overall, we cannot recommend this hotel. While the location is perfect, the subpar accommodations and unprofessional behavior of the reception staff made our stay unbearable. It simply was not worth the money.