Block 15, Pelican Private Lounge, Tuan Chau Island, Ha Long, Quang Ninh
What's nearby
Dolphin Club - 3 min drive - 2.3 km
Tuan Chau Amphitheater - 3 min drive - 2.0 km
Tuan Chau Beach - 6 min drive - 2.2 km
Ha Long Night Market - 11 min drive - 8.7 km
Ha Long International Cruise Port - 17 min drive - 13.8 km
Getting around
Haiphong (HPH-Cat Bi) - 44 min drive
Ga Ha Long Station - 17 min drive
Cai Lan Station - 19 min drive
Cang Cai Lan Station - 22 min drive
Airport shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Restaurants
Bunny’s - 20 min walk
Magnolia Restaurant - 12 min drive
Ẩm Thực Làng Chài Hạ Long - 12 min drive
Diamond Restaurant - 11 min drive
E-Coffee Trung Nguyên Marina Hotel - 12 min drive
About this property
Pelican Halong Cruise
A great choice for a stay in Ha Long, Pelican Halong Cruise features a marina. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or reflexology. Other highlights at this luxurious cruise ship include a bar/lounge, a fitness center, and a terrace.
Languages
English, Vietnamese
At a glance
Hotel size
20 cabins
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 11:30 AM; Check-in end time: 12:30 PM
Minimum check-in age: 18
Check-out time is 9 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please be advised that this property is a cruise ship and not a standard hotel. Cruises are required to register guests with Ha Long Bay Management Authority and Port Authority Permits at least 24 hours in advance of departure. Check-in is 11:45 AM-12:30 PM at Pelican Halong Cruise's departure lounge, located at Tuan Chau marina. Guest registration requires: full name, date of birth, nationality, passport, and Vietnam visa.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 10 per night)
Transfers
Airport shuttle*
Cruise terminal shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–7:30 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Fitness classes
Kayaking
Fishing
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Luggage storage
Facilities
Built in 2012
Safe-deposit box at front desk
Terrace
Fitness center
Full-service spa
Marina
Massage/treatment rooms
Banquet hall
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Soundproofed rooms
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Shared kitchen access
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.
Dining
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
New Year's Day (1 January) Gala Dinner per adult: USD 25.00
Gala Dinner on 25 January per adult: USD 25.00
Optional extras
Airport shuttle service is offered for an extra charge
Parking
Self parking costs USD 10 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Pelican Halong Cruise
Pelican Cruise
Pelican Halong Cruise Ha Long
Pelican Halong Ha Long
Pelican Halong
Cruise Pelican Halong Cruise Ha Long
Ha Long Pelican Halong Cruise Cruise
Cruise Pelican Halong Cruise
Pelican Halong Cruise Cruise
Pelican Halong Cruise Ha Long
Pelican Halong Cruise Cruise Ha Long
Frequently asked questions
Does Pelican Halong Cruise offer free cancellation for a full refund?
Yes, Pelican Halong Cruise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pelican Halong Cruise?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pelican Halong Cruise?
Yes. Self parking costs USD 10 per night.
Is airport shuttle service offered by Pelican Halong Cruise?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pelican Halong Cruise?
Check-in start time: 11:30 AM; Check-in end time: 12:30 PM. Check-out time is 9 AM.
What is there to do at Pelican Halong Cruise and nearby?
Have fun with onsite activities like kayaking and fishing. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and spa services.
Are there restaurants at or near Pelican Halong Cruise?
Yes, there's an onsite restaurant that offers Fusion cuisine.
Does Pelican Halong Cruise have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pelican Halong Cruise like?
Pelican Halong Cruise is located a short 18-minute walk from Tuan Chau Park.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
8.4/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
4/10 Fair
Aug 15, 2022
the staff was nice enough. the stay was far from luxurious. paying that amount of money for a room and being charged a ridiculous amount for watered down alcohol not to mention so much as a free water or soft drink i understand that is out of the staffs control. being fed reheated pasta and rice ,paper thin sliced chicken with mustard, bland barely warm fish. it was a pathetic experience for the price. again mostly out of the control of the staff. simply would not recommend.
Elia
Elia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2021
Fantastic cabin exta gifts for our wedding anniversary
ROBERT
ROBERT, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 12, 2020
Recommended
The cruise was great. We were a family of four and we had a nice time. Everything was as promised and they were very punctual. The food was good and a lot of options were available. Ha long bay is breathtaking and the this cruise is a perfect way to see it
preeti
preeti, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2020
Amazing trip with so many activities! We did 2 nights, 3 days and had a great mix of things to do from the itinerary and chill time on the boat. We went off peak season so was not too busy or touristy although it was not empty.
The staff were great and really accommodating, nothing was ever too much. Safety standards on Pelican were very high. The food was also great on board and they made a real effort with the service. Highlight was the view from the room - waking up to the scenery outside was second to none! 10/10 would recommend. Thankyou Pelican!
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 2, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2019
Boats need to be renovated for a better and more pleasant stay
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2019
Amazing experience! Ihighly recommend Azalea Cruise! Halong bay area is already amazing, and the crew at Azalea 1 were just incredible The food, hospitality and everything was unbelievable! The staff are so nice specially Elle, she was so helpful and always smiling!
My only suggestion is to change the visit to the village, is a bit long and not much to do or see there, maybe do the cooking class there?
But in general it was really really good! The rooms are so big and the views are breath taking, the whole program is very entertaining!
entertaining!
If you are traveling from Hanoi recommend you use their transport service, the car is huge and super comfortable.
100% recommended!
Arturo
Arturo, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
Jun 10, 2019
Waste of money
We were on the boat 2 night 3 days. Really not worth the money. The food was terrible as they try to make it more high end with 5 different western dishes but instead should just service bah mi or other local food. The view was great but it would be enough after 1 night. Especially because the condition of the boat is old and there was so much dirt in the aircon.
Yichun
Yichun, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jun 6, 2019
Good Time
The boat offered great service and Halong Bay is truly one of the most beautiful places in the world. The only drawback of the cruise was the itinerary which was very repetitive as we did a 3 day 2 night cruise. Also, the food was nothing special and the AC in our room was very weak. But still, I would highly recommend Pelican.
Verified traveler
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2019
Great little cruise
The cruise was amazing great service from friendly staff that were willing to do anything to help. I just wouldn't use there transport service from Hanoi as the van drives extremely slow 70 - 80kmh resulting in a 3hr drive that could be done in 1hr 30mins in a private car as they do 130kmh. Over all the cruise was amazing excellent accommodation and food I would suggest 2 nights other wise it is very rushed and not relaxing at all.
James
James, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
May 16, 2018
Best three days in Vietnam
Wow I cannot recommend this cruise enough. We had heard really mixed reviews about Ha Long Bay. In my personal opinion it was 100% worth it. Some things to note what cruise you pick and duration depends on what you see and how crowded it is. The people who complained to me were people who did crappy cruises or one day trips. I did my research this cruise was one of the most recommended and I did the two night option. This gives you the opportunity to get away from the crowds. While you still get to visit the touristy sights like the hike and caves the second day we were alone all day in Ha Long Bay. The crew is amazing so accommodating and kind. My friend got sick one day from sun poisoning and they checked in on her and tired to make her as comfortable as possible. The food was actually good. Buffet lunch then a 5 course dinner with options such as steak or sea bass. Breakfast buffet with seafood 4 course lunch followed by another 5 course dinner. I do not have a single thing to complain about. I would highly recommend Pelican and the two night cruise.
Jessica
Jessica, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jul 27, 2017
Unexpectedly Poor Cruise!
I do expect more at this price and this level of Cruise. But the condition and cleanliness are surely below standard, furnitures are old, broken and a bit dirty. Their schedule is always delayed. Keep shortening our activities. One of the staff secretly took photos of my wife and other female customers, and feel angry with me after I discovered his misconduct!! It is horrible! The only good thing is the beautiful scene of Halong Bay, but this is nothing about the cruise's service.
Verified traveler
1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
May 26, 2017
Good experience
There are so many cruises that one can pick on Halong Bay. We picked Pelican based on the rating and friends feedback. The service is good and we are well taken care of. Guides are good. For vegetarians the food choice is limited but good enough to survive a day.
Nageswara
Verified Hotels.com guest review
8/10 Very Good
Feb 5, 2017
Terrible shuttle bus service.
The cruise experience was pleasant. However, we encountered a very unfortunate incident whereby we booked the shuttle bus service from our Hanoi hotel pick up to the cruise. We were told the pick up would be at 7:15. However, the bus did not arrive until 8am so we decided to take a taxi all the way to Halong. We were never notified of the delay. When we tried to call the sales representative about 20 times there was no pick up. When he finally picked up we have already boarded the taxi. We requested a refund for the shuttle bus and for them to pay for a portion of our taxi ride (total $80usd). They only agreed to pay for the shuttle bus refund but any portion of the taxi. We were very frustrated as we felt we were not notified. Their explanation was that there was a traffic jam hence they had to pick up other customers at other hotels first. I do not buy their excuse as I saw another cruise shuttle bus come pick up customers who stayed at the same hotel as us. Terrible customer service despite the enjoyable cruise stay.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2016
Amazing cruise! Worth every penny!!
Amazing! Highly recommend!!
Atul
Verified Hotels.com guest review
8/10 Very Good
Oct 2, 2015
Good experience
We had a good time in this cruise. Room is nice and clean, staff are nice as well.
Verified traveler
Verified Hotels.com guest review
4/10 Fair
Nov 28, 2014
Not worth the time. Horrible value
While the four hour ride to and from Hanoi is inevitable, the service was terrible, no English spoken, and you never know what is going oj with the shore visits. Food quality was sub par at best-- dinner was inedible. I guess I'm glad we did one of the better cruises in halong bay because I dont want to know what others would be like. At checkout our bill was a mess and they over charged us but couldn't be remedied because of the language barrier. It also took over an hour for our arranged transportation to arrive to take us back to Hanoi for our flight. A bit stressful. Now fighting with credit card company.
I would skip the overnight cruise and instead do a day cruise and spend the night on shore in the city of ha long.
nicholas
Verified Expedia guest review
8/10 Very Good
Jul 19, 2019
Relación calidad precio dificil de igualar.
Por 16 € la noche (2 personas) con desayuno hay poco más que decir. El aire no funcionaba al máximo pero no pasamos calor.
Sin duda repetiré!
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2019
Excellent experience
Totally worth it. The experience lit up our trip in Hanoi.
Very nice staff and scenery. Fun itinerary.
Only thing to be aware is that the fee doesn't cover transportation from Hanoi. (But do book with them.)
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 8, 2019
Tres belle croisiere.
yves
yves, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2019
매우 만족스러운 여행이었습니다.
여러 활동으로 지루하지 않았고, 주변 환경만으로도 가치는 충분함. 크루들 또한 매우 친절하였음. 다만 저녁 식사는 약간 조정이 필요하다고 여겨짐.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 15, 2017
나쁘진 않았으나 가성비는 떨어짐
로얄스위트에 묵었습니다. 60만원 가까이 들었는데... 가격대비 가성비는 떨어지네요.
참고로 교통편이 없어서, 16~17만원 정도가 추가로 들었습니다.
JIKEUN
Verified Hotels.com guest review
10/10 Exceptional
Jan 18, 2017
Bem organizado, acomodações excelentes
O conjunto do serviço foi muito bom, o cruzeiro é simples mas bem organizado. As refeições foram boas, mas não excepcionais. Contudo, o esforço da equipe compensa. O quarto era excelente para uma cabine de barco. Amplo, bem decorado, confortável.