Nestled in the mountains, Hanmer Springs Retreat offers a warm retreat with a coffee shop, garden views from Five Stags Hanmer Springs steakhouse and an arcade for endless fun. Connect to free in-room WiFi or enjoy outdoor furniture while taking advantage of multilingual staff and concierge services.
Christchurch International Airport (CHC) - 97 min drive
Restaurants
Fire & Ice Cafe Restaurant & Bar - 10 min walk
Sushi & Bowl - 14 min walk
Isobel's Restaurant and Bar at the Heritage Hotel - 13 min walk
Rustic Cafe & Tapa's Bar - 12 min walk
Salt N Pepper Cafe/Restaurant/Bar - 15 min walk
About this property
Hanmer Springs Retreat
Hanmer Springs Retreat is a great choice for a stay in Hanmer Springs. The sports bar is a great place to grab a drink, and guests looking for a bite to eat can check out Five Stags Hanmer Springs, which serves local and international cuisine and is open for breakfast and dinner. Other highlights include a terrace and a garden. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English, Filipino, Hindi
At a glance
Hotel size
33 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
The property charges 3.50 percent for credit card payments
The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Private dining
Private picnics
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
Children's menu
What to do
Pool table
Bicycle tour information
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Downhill skiing nearby
Ziplining nearby
Snowboarding nearby
Hot springs nearby
Fishing nearby
Working away
Business center
3 meeting rooms
Conference center (2153 square feet of space)
Services
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
2 buildings/towers
Built in 2000
Garden
Picnic area
Terrace
Arcade/game room
Bicycle parking
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Premium cable channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Champagne service
Mini-fridge
Microwave
Kitchenette
Toaster
Cookware, dishes, and utensils
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Five Stags Hanmer Springs - Overlooking the garden, this steakhouse specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar - Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.
Private function Bar - This cocktail bar serves dinner and light fare. Reservations are required. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 15 for adults and NZD 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.50 percent
Renovations and closures
The property is closed between August 19 and August 24.
Parking
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Hot springs access available from 10:00 AM to 6:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Motel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Motel Hanmer Springs
Frequently asked questions
Is Hanmer Springs Retreat currently open?
The property is closed between August 19 and August 24.
Does Hanmer Springs Retreat offer free cancellation for a full refund?
Yes, Hanmer Springs Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanmer Springs Retreat?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hanmer Springs Retreat?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hanmer Springs Retreat?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hanmer Springs Retreat and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs, ecotours, and segway rentals. Enjoy amenities like an arcade, a picnic area, and a garden.
Are there restaurants at or near Hanmer Springs Retreat?
Yes, Five Stags Hanmer Springs offers local and international cuisine and garden views.
Does Hanmer Springs Retreat have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware, and a toaster.
What's the area around Hanmer Springs Retreat like?
Hanmer Springs Retreat is a short 10-minute walk from Hanmer Springs Thermal Reserve and 13 minutes' walk from Chisholm Park.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 20, 2025
Very courteous and flexible staff
George Keith
George Keith, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
A great stay, large, clean and comfortable room. Good wifi
Mark
Mark, 1-night trip
Verified Lastminute guest review
8/10 Very Good
Nov 7, 2024
Friendly staff, easy to check in and out. Walkable to town.
Maggi
Maggi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 4, 2024
We had a fantastic stay. The room was so spacious! We had a private balcony where we could hang our wet towels and swimwear after visiting Hanmer Springs hot pools. The bathroom also had a hot towel rail which was a plus. The bed was comfortable and we appreciated the ample power points on the bedside. I'd recommend staying here.
Rebecca
Rebecca, 1-night romance trip
Verified Expedia guest review
6/10 Good
Nov 4, 2024
Place is tired
Place is looking tired, needs some maintenance and an update
Celia
Celia, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2024
Large spacious room. Sky tv. Great shower and plenty of hot water.
Great reception staff very helpful.
Paulette
Paulette, 1-night trip with friends
Verified Wotif guest review
8/10 Very Good
Nov 3, 2024
.
Alexandra
Alexandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 31, 2024
Great room, great view
Susanne
Susanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Lovely property. Staff super friendly. Highly recommend the restaurant too. Few minor maintenance issues with the room but nothing that would stop me staying again
Richard
Richard, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 28, 2024
Nic
Nic, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2024
Dani
Dani, 2-night trip
Verified Expedia guest review
6/10 Good
Oct 23, 2024
We stayed this motel, the moring we were leaving and went to restaurant for breakfast, did not hand a key to the office, when we come back found a cleaner start clean the room--move the bed and put some stuff on the sofa and table. we asked him leave till we hand a key to office.
from the hammer spring we went to another city hotel found that a small bag was missing from luggage.
we contacted office man. he did not ask any detail and just said nothing found.
Jasmine
Jasmine, 1-night romance trip
Verified Expedia guest review
6/10 Good
Oct 17, 2024
Below par
Rubbish bin was full and had not been emptied, room was dirty, no towels in room. Staff were pleasant.
Isaac
Isaac, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2024
No problem
Gladys
Gladys, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2024
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Great value for money
Sarah
Sarah, 2-night family trip
Verified Lastminute guest review
6/10 Good
Oct 8, 2024
Staff were friendly but to be honest the cost per night didn't match the accommodation. Also very disappointing breakfasts.
Tim
Tim, 2-night trip
Verified Wotif guest review
8/10 Very Good
Oct 7, 2024
Hugh
Hugh, 1-night trip
Verified Lastminute guest review
6/10 Good
Oct 6, 2024
The Retreat was ok. Evening meal was great.
Shame about the deep deep fried calamari.
Lorraine
Lorraine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 6, 2024
This is one of the cleanest places I've ever stayed in. Staff were helpful, flexible and friendly. Recommended.
Andrew
Andrew, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 5, 2024
The two bed room was ideal for our needs for a night. Plenty of space and clean.
Justin
Justin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 2, 2024
The staff couldn't do enough for us, and everyone had a smile. Food in the restaurant was amazing and served promptly. We'll certainly stay there again.
Dave
Dave, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 27, 2024
We have stayed here a few times now it definitely our go to hotel in Hanmer springs. We have stayed in other hotels here but feel this hotel offers best value for the price. This time we had upstairs room 214. It was excellent very quiet and spacious. Had a deluxe feel and had its own very private balcony surrounded by nature which was so nice to have our cuppa there looking at nuture, mountains with snow top and listening to the birds it was neat. Comfortable bed, large tv and we enjoyed the spa bath. Very friendly staff. The buffet continental breakfast was good maybe extra fruit in bowl could be good there was only diced apple. Good car parking. Easy short walk to town and pools. Overall very happy will definitely be back.
Paula
Paula, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
Ours was a very roomy unit with everything we needed