Hôtel Universel, near Lac St Jean Beach, offers a relaxing getaway with an indoor pool and children's pool. Treat yourself to Italian cuisine at the on-site restaurant Pacini or unwind with a Swedish massage at the spa.
Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive
Restaurants
Tim Hortons - 3 min drive
McDonald's - 3 min drive
Subway - 3 min drive
A&W Restaurant - 3 min drive
Resto Roberto - 16 min walk
About this property
Hôtel Universel
Enjoy your visit to Alma with a stay at Hôtel Universel. You can visit the spa to indulge in Swedish massages, body wraps, or mani/pedis, and Pacini serves Italian cuisine. An indoor pool, a bar/lounge, and a fitness center are other highlights.
Languages
English, French
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's pool
Playground
What to do
Beach nearby
Hiking/biking trails nearby
Downhill skiing nearby
Working away
Business center
13 meeting rooms
Coworking spaces
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Free bicycle rentals
Ski storage
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Grab bar near toilet
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.
Dining
Pacini - This restaurant specializes in Italian cuisine.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children
Children & extra beds
Rollaway beds are available for CAD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 2024-11-30, 008072
Also known as
Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma
Frequently asked questions
Does Hôtel Universel offer free cancellation for a full refund?
Yes, Hôtel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Universel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hôtel Universel?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Universel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel Universel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hôtel Universel and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hôtel Universel also has an indoor pool and a Turkish bath, as well as an arcade.
Are there restaurants at or near Hôtel Universel?
Yes, Pacini offers Italian cuisine.
What's the area around Hôtel Universel like?
Hôtel Universel is a short 8-minute walk from Alma College and 13 minutes' walk from Parc de Falaise.
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Hôtel Universel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 6, 2024
Comfortable room, Helpful staff.
SOHEIL
SOHEIL, 1-night trip
10/10 Exceptional
Oct 14, 2024
Good service nice city
jose antonio
jose antonio, 2-night trip
10/10 Exceptional
Sep 7, 2024
Spa-like location with a nicely appointed atrium with pool, hot tub and sauna.
Jean-Pierre
Jean-Pierre, 1-night trip
10/10 Exceptional
Jun 29, 2024
Good place!
James-William
James-William, 1-night trip
10/10 Exceptional
Jun 9, 2024
I really liked my stay at Hotel Universel
Mario
Mario, 3-night trip
10/10 Exceptional
Apr 23, 2024
Clean hotel and downtown.
Steven
Steven, 1-night trip
10/10 Exceptional
Jul 5, 2024
Staff are very helpful.
SOHEIL
SOHEIL, 1-night trip
8/10 Very good
Feb 22, 2024
Nice place, plenty of great restaurants around.Pool and spa on site.
Jonathan
Jonathan, 2-night trip
8/10 Very good
Jun 27, 2024
Easy check in. Nicely situated above the river a lovely view.
Gary
Gary, 1-night trip
10/10 Exceptional
Jul 31, 2024
Best quality price in Alma
Quality price is perfect. Nice room, swimming pool and restaurant with great food. Breakfast not included but Pacini restaurant at Lobby floor is perfect.
David
David, 2-night trip
10/10 Exceptional
Sep 24, 2023
Lovely hotel with lots of amenities. Nice pool area, really warm water in the pool.
Brad
Brad, 1-night trip
10/10 Exceptional
Jun 30, 2024
Everything was great
Randall
Randall, 1-night trip
10/10 Exceptional
Oct 6, 2024
Super
Jean Guy
Jean Guy, 1-night trip
10/10 Exceptional
Jun 25, 2024
Easy check in
Gary
Gary, 1-night trip
10/10 Exceptional
Sep 1, 2024
Very nice
François
François, 1-night trip
8/10 Very good
Mar 7, 2024
The overall experience was outstanding. The restaurant was fantastic for both breakfast and dinner. Reasonably priced. Room was clean and had everything we needed.
Douglas
Douglas, 1-night trip
10/10 Exceptional
Sep 28, 2023
Quiet, comfortable. Nice warm pool. Had a very relaxing stay.
Brad
Brad, 1-night trip
10/10 Exceptional
Aug 11, 2024
Confortable!
Marie Josee
Marie Josee, 2-night trip
10/10 Exceptional
May 23, 2024
Excellent
Johanie
Johanie, 2-night trip
8/10 Very good
Jun 28, 2024
Nice upgrade to a room with balcony on the pool side.
Balcony door needs shades … older hotel but rooms are clean …
Ilie
Ilie, 1-night trip
10/10 Exceptional
Jun 15, 2024
❤️
Manon
Manon, 1-night trip
4/10 Fair
Jan 24, 2024
I live in Canada and I am used to the cold winter conditions. The hotel was cold everywhere I went including the lobby and restaurant. The shower was just luke warm.
The room was clean and service was ok.