Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive
Restaurants
Tim Hortons - 3 min drive
McDonald's - 3 min drive
Subway - 3 min drive
A&W Restaurant - 3 min drive
Resto Roberto - 16 min walk
About this property
Hôtel Universel
Enjoy your visit to Alma with a stay at Hôtel Universel. You can visit the spa to indulge in Swedish massages, body wraps, or mani/pedis, and Pacini serves Italian cuisine. An indoor pool, a bar/lounge, and a fitness center are other highlights.
Languages
English, French
At a glance
Hotel size
71 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's pool
Playground
What to do
Beach nearby
Hiking/biking trails nearby
Downhill skiing nearby
Working away
Business center
13 meeting rooms
Coworking spaces
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Free bicycle rentals
Ski storage
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Spa tub
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Grab bar near toilet
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.
Dining
Pacini - This restaurant specializes in Italian cuisine.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children
Children & extra beds
Rollaway beds are available for CAD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property accepts credit cards. Cash is not accepted.
Property Registration Number 2024-11-30, 008072
Also known as
Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma
Frequently asked questions
Does Hôtel Universel offer free cancellation for a full refund?
Yes, Hôtel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Universel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hôtel Universel?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Universel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel Universel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hôtel Universel and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hôtel Universel also has an indoor pool and a Turkish bath, as well as an arcade.
Are there restaurants at or near Hôtel Universel?
Yes, Pacini offers Italian cuisine.
What's the area around Hôtel Universel like?
Hôtel Universel is a short 8-minute walk from Alma College and 13 minutes' walk from Parc de Falaise.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
Nov 23, 2024
Denis
Denis, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2024
Patrick
Patrick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Doris
Doris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Dans le parking sous terrain .
Manon
Manon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Jean-Sebastien
Jean-Sebastien, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 21, 2024
laurie
laurie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
J TOSHIMITSU
J TOSHIMITSU, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Renaud
Renaud, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Jean-louis
Jean-louis, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 1, 2024
michel
michel, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
quoc nguyen
quoc nguyen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Jessica
Jessica, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Alain
Alain, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Andrée
Andrée, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
George
George, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Rejean
Rejean, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2024
Sophie
Sophie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2024
Andreanne
Andreanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2024
Lise
Lise, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 5, 2024
Très bien dormi, belle chambre
Octavian
Octavian, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 2, 2024
Yann
Yann, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2024
Best quality price in Alma
Quality price is perfect. Nice room, swimming pool and restaurant with great food. Breakfast not included but Pacini restaurant at Lobby floor is perfect.